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Technical Support Specialist Engineer Jobs in Miami-Dade, Florida

Multimedia Technical Support Specialist
By Stearns Weaver Miller At Miami, FL, United States
Configure, manage, maintain and support all video conference technologies and AV equipment
Work with other IT staff to resolve issues and share knowledge
3-4 years’ work experience in multimedia; within a legal environment, a plus
Must have advance knowledge of Adobe Creative Suite (Photoshop) and MS Office Suite (Word, Excel, PowerPoint, Outlook)
Knowledge of trial presentation software (i.e. Trial Director and OnCue)
Proven teamwork and customer service-oriented skills with the ability to interface with staff at all levels
Technical Support Specialist Jobs
By 10X Health System At Miami, FL, United States
Continuously update knowledge and skills through continued education within the helpdesk syllabus.
Familiarity with helpdesk ticketing systems and knowledge base management tools.
Create and manage technical support cases via our ticketing system, following established guidelines.
Provide Tier 1 support using our knowledge base to analyze and resolve customer issues.
Bachelor's degree in a related field preferred or equivalent experience required.
Minimum of 2 years of experience in a technical support role, preferably in a fast-paced environment.
Technical Support Engineer Jobs
By PGA Tour At , Ponte Vedra Beach, 32082
Bachelor’s degree in Network Administration, Computer Science, System Engineering, or a similar field or equivalent job experience
2+ years Information Systems experience
2+ years Windows / Linux Server Administration experience preferred
Strong knowledge in scripting in PowerShell and bash
Must be able to multitask and have strong organizational skills
Must have working experience with system repair, engineering tasks, and other troubleshooting activities
Technical Support Engineer - Sharepoint Online
By Microsoft At , Charlotte $80,900 - $162,200 a year
Experience using SharePoint Online Management Shell and scripting against SharePoint Online.
5+ years technical support, technical consulting experience, or information technology experience
Experience as a Microsoft SharePoint Online Administrator, Specialist, or similar role.
Experience working with Microsoft Entra, formerly Azure Active Directory (AAD).
You review, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices
You participate in communities with peer delivery roles.
It Technical Support Engineer
By Florida Cancer Specialists & Research Institute At Tallahassee, FL, United States
Education: Bachelor’s degree in computer science preferred
Certifications/Licenses: ITIL, Microsoft, MAC, Citrix, UniPrint, (Desired).
This position will be responsible to ensure that the Tier 1 vendor is providing timely resolution to tickets.
Monitor tickets, by clinic, to detect trends in technology issues and work with the SD Corporate team to implement solutions.
This position requires the employee to travel to designated regional clinics to support daily technical operational issues, as required.
Valid state Driver’s License for travel to satellite offices and offsite meetings.
Technical Support Specialist Jobs
By FrankCrum At Clearwater, FL, United States
Consults with client and staff to implement and support remote check printing setup.
Researches and evaluates new products and attend training sessions and seminars to further knowledge.
Education reimbursement up to $5,250 tax free per calendar year
Receives telephone calls and e-mails from users and assists with their technical problems or questions.
Performs work on network equipment, appliances, desktop equipment, voice systems, desktop systems, peripherals, and vendor services for the information technology department.
Performs Active Directory access administrator duties such as setup of new user accounts, password reset, and deleting terminated user accounts.
Technical Support Specialist Jobs
By Zimmerman Advertising At Fort Lauderdale, FL, United States
Basic project management skills and a proven ability to manage multiple tasks while working independently.
Configure and administer system applications. Upload content and manage users access following proper approval protocols.
Strong communication, negotiation and conflict-resolution skills.
Troubleshoot new user issues reported across software programs.
Accurately document and open new cases with software support teams that require development support and follow through until resolutions are reached.
Identify and keep track of all open cases, needed fixes, builds and build timelines for necessary deployments.
Technical Support Specialist Jobs
By Insight Global At Melbourne, FL, United States
5+ years of experience in a technical support role (help desk, service desk, NOC Tech, etc.)
Inbound and outbound calls/emails experience
Experience working with any ticketing system
Willing to learn or experience with TDM
High school diploma or equivalent
Ability to obtain a Public Trust
Service Technical Support Specialist
By Avispa At Largo, FL, United States
High School Graduate/GED, some specialized training/certification, or Military experience.
Solve problems requiring breadth/depth of knowledge of calibration, metrology principles, and preventative maintenance techniques.
1+ years of related experience in the calibration and repair of electronic test equipment.
Prior experience is strongly preferred.
PC (MS Windows/Office) skills are required.
Excellent communication and organizational skills.
Technical Support Specialist Jobs
By Reynolds and Reynolds At , Orlando, 32801, Fl
Become a Motility dealership management product expert
Associate degree and/or equivalent work experience
1-3 years’ experience working in a technology support center
3-5 years of experience with Windows workstations operation systems (Windows 10)
Strong knowledge of Server 2012 through 2019, and IIS 8 through 10
Review and prioritize customer issues
Technical Support Engineer Jobs
By Subscribe At Tallahassee Metropolitan Area, United States
Manage and address electronic tickets efficiently
2+ years' of technical support experience
Strong written and verbal and troubleshooting skills
Reproduce customer environment and run tests
Liaise between sales team, customer success team, and customers to properly address customer problems
Troubleshoot and configure software and hardware
Technical Support Specialist Jobs
By Chadwell Supply At Tampa, FL, United States
Hourly rate of $16-$20 depending on experience.
Provide remote and in-person support for desktops, laptops, printers, iPhones, iPads, and other devices
Manage PC setup and deployment for new employees using standard hardware, images and software.
Average computer literacy and experience are required for this position.
Full Time, Monday-Friday, 7am-8pm (NO WEEKENDS AND PAID HOLIDAYS OFF!).
Named Top 100 Companies in Tampa Bay 2019, 2020, 2021 and 2022!
Technical Support Specialist Jobs
By Coretek At Farmington Hills, MI, United States
Phone System management a plus
Troubleshoot and decipher problems by asking probing questions and utilizing available tools in a remote or in person capacity
Research, resolve and respond to various user requests and inquiries
Provide detailed description of problems and resolutions in the ticketing system
Perform administration of virtual and physical desktops using various tools
Perform regular security monitoring to identify possible intrusions
Technical Support Specialist Jobs
By AllSTEM Connections At Parma, OH, United States
• Requires time and territory management skills.
Must have demonstrable computer knowledge; Technical service desk experience is a plus.
• 2-year college degree or equivalent experience in a related field.
• CompTIA CTT+ Certification within 12 months of hire.
• Possesses self-motivation, strong organizational skills and strong interpersonal skills.
• Possesses ability to perform job duties and prioritize work without direct supervision.
Technical Support Engineer Jobs
By Aveva At , Houston $46,500 - $77,700 a year
New Grad or up to two years of experience
Maintain product knowledge and proficiency
Knowledge transfer via technical documentation such as FAQ’s, Tech Notes, WebEx's, Articles, White Papers, Knowledge Objects
Requirements - You will have:
Responsibilities - You will do:
Bachelor Degree in Chemical Engineering
Technical Support Engineer Jobs
By Odoo At Buffalo, NY, United States
Meet or exceed customer expectations on response quality, timeliness of responses, and overall customer experience
Knowledge of coding/scripting (Bash, Python, JavaScript, etc...)
1-3 years of professional experience
Business experience at an ERP
Prior experience at a fast-growing startup
Healthcare, Dental, Vision, Life Insurance, Flexible Spending Account, Health Savings Account, 401K Matching, and Commuter Benefits
Technical Support Engineer - Duo Security
By Duo Security At Ann Arbor, MI, United States

Duo Security, now a part of Cisco, is the top tier provider of Trusted Access security and multi-factor authentication delivered through the cloud. Duo’s mission is to make security simple for ...

Sr Specialist, Technical Support
By BAXTER At , $52,800 - $132,000 a year
Experience contributing and accessing information from a Knowledge Management system.
Certification or experience in SQL and VBScript, preferred.
Baxter offers dental, medical, and vision insurance, paid time off, parental leave, and more.
Maintains and expands product knowledge/documentation through continuous training and uses the latest troubleshooting methods, SOPs, training manuals, and other reference materials.
Adheres to all environmental, health and safety SOP’s, equipment, policies, and procedures, including any department specific requirements.
Bachelors degree in computer information systems or related field required or 5+ years related experience.
Technical Support Engineer - Sofia
By Veritas Technologies At , Remote

About VERITAS Veritas solves what no one else can. With an industry-leading product portfolio, we offer proven, modern, and integrated technology that brings together availability, ...

Technical Support Engineer Jobs
By Orbis At Greater Indianapolis, United States
Experience with high-volume data management.
Experience with WMS (Warehouse Management Systems).
1+ years of experience developing server-side systems Design skills, including API design and data modelling.
Contributing to process improvement initiatives, sharing insights and knowledge gained from solving complex issues.
Experience with continuous integration methodology.
In depth experience with server-side Java.
Sales And Technical Support Engineer
By WISER Systems At , Raleigh, 27603
Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
Assist management in creating training materials pertaining to system troubleshooting and usage
Work with the customers to ensure the system meets contract requirements
Engineering degree and 1 – 5 years’ experience in technical support/technical sales
Extensive experience working with different operating systems including Windows and Mac OS
Good organizational skills; ability to work quickly and efficiently under deadline
Technical Support Engineer Jobs
By Gong.io Inc. At , Atlanta
Work from home stipend to help you succeed in a remote environment.
Provide an exceptional support experience via email, web and/or phone for our customers using Gong product(s) and achieve core KPIs.
Excellent communication skills (verbal and written), and ability to translate complex technical concepts for non-technical audiences
Previous B2B SaaS or enterprise software experience
College graduate with a technical degree or equivalent hands-on experience
Technical experience with Dialer/Telephony/Web Conferencing platforms such as Outreach, Dialpad, Zoom, GoToMeeting, 8x8, Five9
Associate Technical Support Engineer
By Red Hat Software At , Salt Lake City, 84114
First-rate customer service skills; prior help desk experience or customer-focused experience is preferred
Prior customer service or technical support experience
Clear written and verbal communication skills
Prior experience supporting Linux or UNIX in enterprise environments
Good communication and written skills in English
Knowledge of installation, networking, firewall, security, clustering, web servers, and databases using Linux is greatly preferred
Technical Support Specialist Jobs
By Taylor Corporation At , North Mankato
Effective time management skills and the ability to prioritize multiple competing tasks
Ability to offer solutions based on knowledge of computers and the application
Verify new features within our test environment meet the defined requirements
Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer’s experience
1+ years of experience in the field or in a related area
Secondary education, preferably in the IT field
Associate Technical Support Engineer
By Consumer Edge At , New York $85,000 - $90,000 a year
Participate in incident management process and on-call as needed to provide time-sensitive data delay notifications to customers
Intermediate knowledge/experience with SQL and Linux CLI
Foundational knowledge/experience with Python, AWS/GCP, and Excel
Document and expand our internal and external knowledge repositories
Collaborate with and assist other client-facing teams to provide an amazing customer experience
Assist in completing projects and initiatives that will greatly benefit our customers and CE colleagues
Technical Support Specialist Jobs
By J&A Industries, Inc. At Mountain View, CA, United States
•Time-management skills and the ability to establish reasonable and attainable deadlines for resolution
•Assist management in creating training materials pertaining to computer troubleshooting and usage
Responsibilities for Technical Support Specialist
Qualifications for Technical Support Specialist
•Industry-specific certification in relevant computer languages or software may be required
•Accept constructive criticism and customer feedback regarding their experience with software or IT services
Technical Support Engineer Jobs
By NETSCOUT At Ann Arbor, MI, United States
· Interfacing with other technical support personnel, engineering and product management to escalate and resolve issues.
· Providing feedback from customers to product management and engineering teams via appropriate systems
· Provide leadership and issue management on large customer outage calls.
· Performing remote upgrade activities.
· Authoring technical knowledgebase articles for use by other technical support personnel and/or customers and partners.
· Outstanding customer service and advanced written and verbal communications skills.
Technical Support Engineer I
By MGM Resorts International At , Detroit, 48226
Own the guest experience in any situation by using problem solving skills to WOW the guest
Has strong knowledge of IT hardware and software issues
Displays excellent customer service skills as well as interpersonal skills
Work with a diverse team of enthusiastic people in a FUN and fast-paced environment to achieve company goals
Engage with our internal guests by smiling and hearing their story as you properly complete and close IT help desk tickets
Act as the IT property expert on all software and hardware related issues
Technical Services Support Specialist
By Tyler Technologies At , Lakewood, 80401
Document and record all aspects of client interactions in designated client management systems to promote transparency and understanding of technical issues.
Manage and prioritize multiple and often conflicting tasks in order of priority.
Remote support of client’s mission critical financial server(s)
May contribute to company knowledge library.
Bachelor’s degree in computer science, MIS, or equivalent experience.
Experience administering Windows and/or Linux servers.
Senior Technical Support Specialist
By Skedulo At Austin, TX, United States
Provide extensive knowledge and experience in the product to resolve issues when liaising with customers and internal team members
Administer ticket management systems and support focused tools (Zendesk, and logging tools)
Lead and promote incident and problem management processes including Post Incident Reviews and ITIL methodologies
Act as a liaison between product management, CX, and the customer
Proven ability to learn new products, develop technical knowledge, and apply new skills in a high paced environment
Help minimize customer churn through education, support, coaching and influencing

Are you looking for an exciting opportunity to use your technical skills to help customers? We are looking for a Technical Support Specialist Engineer to join our team and provide technical support to our customers. You will be responsible for troubleshooting customer issues, providing technical advice, and helping to resolve customer problems. If you have a passion for technology and customer service, this is the perfect job for you!

Overview:

A Technical Support Specialist Engineer is a professional who provides technical assistance to customers and other users of computer hardware and software. They are responsible for troubleshooting, diagnosing, and resolving technical issues related to computer systems, networks, and applications. They may also provide technical support to customers over the phone, via email, or in person.

Detailed Job Description:

Technical Support Specialist Engineers are responsible for providing technical assistance to customers and other users of computer hardware and software. They must be able to troubleshoot, diagnose, and resolve technical issues related to computer systems, networks, and applications. They may also provide technical support to customers over the phone, via email, or in person. They must be able to communicate technical information to customers in a clear and understandable manner. They must also be able to work independently and as part of a team.

What is Technical Support Specialist Engineer Job Skills Required?

• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of computer hardware and software
• Knowledge of networking and operating systems
• Ability to communicate technical information to customers
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks

What is Technical Support Specialist Engineer Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Certification in computer hardware and software
• Experience in customer service and technical support
• Knowledge of computer hardware and software
• Knowledge of networking and operating systems

What is Technical Support Specialist Engineer Job Knowledge?

• Knowledge of computer hardware and software
• Knowledge of networking and operating systems
• Knowledge of customer service and technical support
• Knowledge of troubleshooting and problem-solving techniques

What is Technical Support Specialist Engineer Job Experience?

• Previous experience in customer service and technical support
• Previous experience in troubleshooting and problem-solving
• Previous experience in computer hardware and software

What is Technical Support Specialist Engineer Job Responsibilities?

• Provide technical assistance to customers and other users of computer hardware and software
• Troubleshoot, diagnose, and resolve technical issues related to computer systems, networks, and applications
• Communicate technical information to customers in a clear and understandable manner
• Work independently and as part of a team
• Multitask and prioritize tasks