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Technical Support Specialist Engineer Jobs in Maine

Technical Support Specialist Jobs
By Coretek At Farmington Hills, MI, United States
Phone System management a plus
Troubleshoot and decipher problems by asking probing questions and utilizing available tools in a remote or in person capacity
Research, resolve and respond to various user requests and inquiries
Provide detailed description of problems and resolutions in the ticketing system
Perform administration of virtual and physical desktops using various tools
Perform regular security monitoring to identify possible intrusions
Technical Support Engineer - Vrealize Automation - Opportunity For Working Remotely Boston, Ma
By VMware At , Boston, Ma
SQL and Postgres database management and querying to successfully administrate, query, locate information within databases for to troubleshoot issues.
Exposure to a variety of enterprise applications and management software
Basic Hypervisor (vSphere, Hyper-V, Citrix XenServer, KVM, etc.) technology knowledge to assist with issue diagnoses.
Rethink's Neurodiversity program to support parents raising children with learning or behavior challenges, or developmental disabilities
Day to day you will use the following technical skills:
Other beneficial skills that will help add value to the role:

Are you looking for an exciting opportunity to use your technical skills to help customers? We are looking for a Technical Support Specialist Engineer to join our team and provide technical support to our customers. You will be responsible for troubleshooting customer issues, providing technical advice, and helping to resolve customer problems. If you have a passion for technology and customer service, this is the perfect job for you!

Overview:

A Technical Support Specialist Engineer is a professional who provides technical assistance to customers and other users of computer hardware and software. They are responsible for troubleshooting, diagnosing, and resolving technical issues related to computer systems, networks, and applications. They may also provide technical support to customers over the phone, via email, or in person.

Detailed Job Description:

Technical Support Specialist Engineers are responsible for providing technical assistance to customers and other users of computer hardware and software. They must be able to troubleshoot, diagnose, and resolve technical issues related to computer systems, networks, and applications. They may also provide technical support to customers over the phone, via email, or in person. They must be able to communicate technical information to customers in a clear and understandable manner. They must also be able to work independently and as part of a team.

What is Technical Support Specialist Engineer Job Skills Required?

• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of computer hardware and software
• Knowledge of networking and operating systems
• Ability to communicate technical information to customers
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks

What is Technical Support Specialist Engineer Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Certification in computer hardware and software
• Experience in customer service and technical support
• Knowledge of computer hardware and software
• Knowledge of networking and operating systems

What is Technical Support Specialist Engineer Job Knowledge?

• Knowledge of computer hardware and software
• Knowledge of networking and operating systems
• Knowledge of customer service and technical support
• Knowledge of troubleshooting and problem-solving techniques

What is Technical Support Specialist Engineer Job Experience?

• Previous experience in customer service and technical support
• Previous experience in troubleshooting and problem-solving
• Previous experience in computer hardware and software

What is Technical Support Specialist Engineer Job Responsibilities?

• Provide technical assistance to customers and other users of computer hardware and software
• Troubleshoot, diagnose, and resolve technical issues related to computer systems, networks, and applications
• Communicate technical information to customers in a clear and understandable manner
• Work independently and as part of a team
• Multitask and prioritize tasks