Multimedia Technical Support Specialist
By Stearns Weaver Miller At Miami, FL, United States
Configure, manage, maintain and support all video conference technologies and AV equipment
Work with other IT staff to resolve issues and share knowledge
3-4 years’ work experience in multimedia; within a legal environment, a plus
Must have advance knowledge of Adobe Creative Suite (Photoshop) and MS Office Suite (Word, Excel, PowerPoint, Outlook)
Knowledge of trial presentation software (i.e. Trial Director and OnCue)
Proven teamwork and customer service-oriented skills with the ability to interface with staff at all levels
Technical Support Engineer Jobs
By PGA Tour At , Ponte Vedra Beach, 32082
Bachelor’s degree in Network Administration, Computer Science, System Engineering, or a similar field or equivalent job experience
2+ years Information Systems experience
2+ years Windows / Linux Server Administration experience preferred
Strong knowledge in scripting in PowerShell and bash
Must be able to multitask and have strong organizational skills
Must have working experience with system repair, engineering tasks, and other troubleshooting activities
Technical Support Engineer - Sharepoint Online
By Microsoft At , Charlotte $80,900 - $162,200 a year
Experience using SharePoint Online Management Shell and scripting against SharePoint Online.
5+ years technical support, technical consulting experience, or information technology experience
Experience as a Microsoft SharePoint Online Administrator, Specialist, or similar role.
Experience working with Microsoft Entra, formerly Azure Active Directory (AAD).
You review, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices
You participate in communities with peer delivery roles.
It Technical Support Engineer
By Florida Cancer Specialists & Research Institute At Tallahassee, FL, United States
Education: Bachelor’s degree in computer science preferred
Certifications/Licenses: ITIL, Microsoft, MAC, Citrix, UniPrint, (Desired).
This position will be responsible to ensure that the Tier 1 vendor is providing timely resolution to tickets.
Monitor tickets, by clinic, to detect trends in technology issues and work with the SD Corporate team to implement solutions.
This position requires the employee to travel to designated regional clinics to support daily technical operational issues, as required.
Valid state Driver’s License for travel to satellite offices and offsite meetings.
Technical Support Specialist Jobs
By FrankCrum At Clearwater, FL, United States
Consults with client and staff to implement and support remote check printing setup.
Researches and evaluates new products and attend training sessions and seminars to further knowledge.
Education reimbursement up to $5,250 tax free per calendar year
Receives telephone calls and e-mails from users and assists with their technical problems or questions.
Performs work on network equipment, appliances, desktop equipment, voice systems, desktop systems, peripherals, and vendor services for the information technology department.
Performs Active Directory access administrator duties such as setup of new user accounts, password reset, and deleting terminated user accounts.
Technical Support Specialist Jobs
By Zimmerman Advertising At Fort Lauderdale, FL, United States
Basic project management skills and a proven ability to manage multiple tasks while working independently.
Configure and administer system applications. Upload content and manage users access following proper approval protocols.
Strong communication, negotiation and conflict-resolution skills.
Troubleshoot new user issues reported across software programs.
Accurately document and open new cases with software support teams that require development support and follow through until resolutions are reached.
Identify and keep track of all open cases, needed fixes, builds and build timelines for necessary deployments.
Technical Support Specialist Jobs
By Insight Global At Melbourne, FL, United States
5+ years of experience in a technical support role (help desk, service desk, NOC Tech, etc.)
Inbound and outbound calls/emails experience
Experience working with any ticketing system
Willing to learn or experience with TDM
High school diploma or equivalent
Ability to obtain a Public Trust
Service Technical Support Specialist
By Avispa At Largo, FL, United States
High School Graduate/GED, some specialized training/certification, or Military experience.
Solve problems requiring breadth/depth of knowledge of calibration, metrology principles, and preventative maintenance techniques.
1+ years of related experience in the calibration and repair of electronic test equipment.
Prior experience is strongly preferred.
PC (MS Windows/Office) skills are required.
Excellent communication and organizational skills.
Technical Support Specialist Jobs
By Reynolds and Reynolds At , Orlando, 32801, Fl
Become a Motility dealership management product expert
Associate degree and/or equivalent work experience
1-3 years’ experience working in a technology support center
3-5 years of experience with Windows workstations operation systems (Windows 10)
Strong knowledge of Server 2012 through 2019, and IIS 8 through 10
Review and prioritize customer issues
Technical Support Engineer Jobs
By Subscribe At Tallahassee Metropolitan Area, United States
Manage and address electronic tickets efficiently
2+ years' of technical support experience
Strong written and verbal and troubleshooting skills
Reproduce customer environment and run tests
Liaise between sales team, customer success team, and customers to properly address customer problems
Troubleshoot and configure software and hardware
Technical Support Specialist Jobs
By Chadwell Supply At Tampa, FL, United States
Hourly rate of $16-$20 depending on experience.
Provide remote and in-person support for desktops, laptops, printers, iPhones, iPads, and other devices
Manage PC setup and deployment for new employees using standard hardware, images and software.
Average computer literacy and experience are required for this position.
Full Time, Monday-Friday, 7am-8pm (NO WEEKENDS AND PAID HOLIDAYS OFF!).
Named Top 100 Companies in Tampa Bay 2019, 2020, 2021 and 2022!
Technical Support Specialist Jobs
By 10X Health System At Miami, FL, United States
Continuously update knowledge and skills through continued education within the helpdesk syllabus.
Familiarity with helpdesk ticketing systems and knowledge base management tools.
Create and manage technical support cases via our ticketing system, following established guidelines.
Provide Tier 1 support using our knowledge base to analyze and resolve customer issues.
Bachelor's degree in a related field preferred or equivalent experience required.
Minimum of 2 years of experience in a technical support role, preferably in a fast-paced environment.

Are you looking for an exciting opportunity to use your technical skills to help customers? We are looking for a Technical Support Specialist Engineer to join our team and provide technical support to our customers. You will be responsible for troubleshooting customer issues, providing technical advice, and helping to resolve customer problems. If you have a passion for technology and customer service, this is the perfect job for you!

Overview:

A Technical Support Specialist Engineer is a professional who provides technical assistance to customers and other users of computer hardware and software. They are responsible for troubleshooting, diagnosing, and resolving technical issues related to computer systems, networks, and applications. They may also provide technical support to customers over the phone, via email, or in person.

Detailed Job Description:

Technical Support Specialist Engineers are responsible for providing technical assistance to customers and other users of computer hardware and software. They must be able to troubleshoot, diagnose, and resolve technical issues related to computer systems, networks, and applications. They may also provide technical support to customers over the phone, via email, or in person. They must be able to communicate technical information to customers in a clear and understandable manner. They must also be able to work independently and as part of a team.

What is Technical Support Specialist Engineer Job Skills Required?

• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of computer hardware and software
• Knowledge of networking and operating systems
• Ability to communicate technical information to customers
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks

What is Technical Support Specialist Engineer Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Certification in computer hardware and software
• Experience in customer service and technical support
• Knowledge of computer hardware and software
• Knowledge of networking and operating systems

What is Technical Support Specialist Engineer Job Knowledge?

• Knowledge of computer hardware and software
• Knowledge of networking and operating systems
• Knowledge of customer service and technical support
• Knowledge of troubleshooting and problem-solving techniques

What is Technical Support Specialist Engineer Job Experience?

• Previous experience in customer service and technical support
• Previous experience in troubleshooting and problem-solving
• Previous experience in computer hardware and software

What is Technical Support Specialist Engineer Job Responsibilities?

• Provide technical assistance to customers and other users of computer hardware and software
• Troubleshoot, diagnose, and resolve technical issues related to computer systems, networks, and applications
• Communicate technical information to customers in a clear and understandable manner
• Work independently and as part of a team
• Multitask and prioritize tasks