It Support Analyst - Remote | Wfh
By Get It Recruit - Information Technology At Santa Ana, CA, United States

Get It Recruit - Information Technology helps job seekers connect with employers and opportunities that match their qualifications. Once connected job seekers can complete the full application process ...

It Support Analyst (Remote)
By At United States
Strong verbal and written communication skills with the ability to speak to end-users with varying levels of technical knowledge.
Experience with Azure, Active Directory, SCCM/MECM, and remote support tools.
Utilizes a knowledge base to resolve customer issues. Where knowledge doesn’t exist, be curious to find a solution.
Identifies gaps in documented knowledge and engages Tier 2 on new knowledge creation.
Experience with ticketing systems and issue documentation.
Solid knowledge of Windows troubleshooting.
It Support Analyst Jobs
By PENN Entertainment, Inc At St Louis, MO, United States
Troubleshoots network connectivity for property systems and maintain network wire management.
Responsible for ensuring the compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
Assists with the remote access process when vendors need to provide support for upgrades and troubleshooting issues.
Meets department uniform, appearance, and grooming requirements.
Perform all job duties in a safe and responsible manner.
Must have working knowledge of current Windows operating systems.
It Support Analyst Jobs
By Remine At , Remote
1 year experience with Endpoint protection and patch management.
Assist with AWS, Confluence and Jira account management
Provide support for security endpoint management center (antivirus, malware, etc)
1 year experience supporting clients using remote access software and MDM tools
Minimum of 2 years of IT support experience on a corporate Service Desk or in another technical support role
1 year minimum experience with Microsoft Windows, Azure AD and Office 365 productivity suite
It Support Analyst – Desktop Support Specialist
By University of Iowa At Iowa City, IA, United States
Experience working in a fast-paced environment that requires excellent time management skills and flexibility to balance workload.
Experience utilizing or basic knowledge of remote IT support tools.
Experience with IT Service Management Change Management, Continuous Improvement Initiatives, ITIL, LEAN and/or Project Coordination.
Influences best practices for basic software management and security practices
Maintain accurate inventory management records.
Assists with asset management activities as requested.
It App Support Analyst - Tier I Support (Remote)
By Weyerhaeuser At , Columbia Falls, 59912, Mt $64,900 - $97,400 a year
Experience using ArcGIS and other related GIS software applications, including our Forest Management System (FMS) platform, is highly desired.
Experience in Forest Products supply chain management is highly desirable.
Experience in Forestry/Forest Management is highly desirable.
Experience working within the Cherwell ITSM application specific to incident and problem management.
Working knowledge of ITIL/ITSM principles and practices, ITIL certification preferred.
Exceptional organizational abilities and customer service skills.
It Support Analyst Jobs
By Allegiance Technology At Manhattan, NY, United States
• Enhanced pension, Health insurance etc
• Weekly personal development plan
• Supporting internal users with 1st / 2nd Line Support
• Hardware support for desktops, laptops, printers, telephones, mobile devices
• Smooth collaboration with the cloud infrastructure and other groups to implement IT roadmap
It Support Analyst Jobs
By TBG | The Bachrach Group At Los Angeles Metropolitan Area, United States
Continuously improve technical knowledge and skills through training and self-study
A minimum of 2 years of experience in IT Support or related field
Excellent verbal and written communication skills
Knowledge of computer hardware, software, and networking
Respond to customer inquiries via phone, email, and chat
Troubleshoot technical issues and provide solutions to clients
Support Analyst Jobs
By Akkodis At Eden Prairie, MN, United States
• Ability to balance multiple priorities utilizing excellent time management, organizational, and prioritization skills
• Demonstrate business and industry knowledge
• 2 or more years' experience in call center support positions
• 2 or more years IT experience in a large enterprise environment
• Experience with MS Power Point, MS Excel, MS Word, SharePoint, and Visio
• Prior experience with large to very large enterprise environments that include multiple site locations
Junior Health It Analyst – Jurisdictional Support
By Metas Solutions At Atlanta, GA, United States
Manage clients through all steps of development, ensuring requirements are clearly defined, and software solutions meet business needs.
Market competitive salary, commensurate with experience and education.
Analyze business requirements and design software solutions that meet the needs of the business.
Health IT experience a plus.
1+ years with bachelor's degree or associate degree with 2+ years of experience is required.
Professional technical experience as an IT Helpdesk Analyst or Junior Business Analyst within an organization
Support Analyst Jobs
By Softtek At Wooster, OH, United States
+1 years of Knowledge ITIL Framework (Change, Incident Management, etc.)
High knowledge Ticketing System Tool (Remedy, HP Service Manager, Service Now, etc)
Perform Asset Management activities having everything in stock and updated.
+2 years Knowledge Windows FrontEnd Environment (XP, Win7, Win8, Win10)
High Knowledge Office Package (Outlook, Excel, Word, etc.)
Technical, Business & Role Skills:
It Support Analyst Jobs
By eNGINE At Greater Pittsburgh Region, United States

To see how eNGINE can impact your next career step, apply today!

Support Analyst Jobs
By Digitive At Austin, Texas Metropolitan Area, United States
Bachelor's degree in a related field or equivalent work experience
0-3 years of experience in a technical support or customer service role preferred.
Strong analytical and problem-solving skills
Excellent verbal and written communication skills
Provide excellent support by email, chat, and phone
Troubleshoot and resolve issues in a timely and efficient manner
It Operations Support Analyst
By Bell & Gossett At Seneca Falls, NY, United States
Identify opportunities for automation and takes ownership with manager to bring them to life across the various technical teams, as needed.
Create & manage server shares and create groups to control access
Manage user Active Directory Groups under the guidance of Corporate AD team and provides constructive feedback for improvements
3+ years' experience with Windows DNS/DHCP/WINS across Windows Server
3+ years of experience as a Windows Server administrator is preferred
A+ Certification, MCP, and/or MCSE is preferred
It Support Analyst Jobs
By State of Nebraska At Lincoln, NE, United States
Participate, as needed, in change management and reported outage communication activities.
Submit change requests to technology specialists or management relative to network, hardware, and cabling configurations; perform requested changes as assigned.
Vacation and sick leave, accruing immediately
Health, dental, vision, and life insurance options
Analyze and determine cause of end-user incidents; assist to resolve locally or escalate to OCIO.
Report, monitor and follow up on problem resolution efforts.
Support Analyst Jobs
By Notable At San Francisco, CA, United States
2-3 years experience in working with SaaS based troubleshooting

Experience with ticketing platforms a must - ServiceNow, Zendesk, etc.

Experience with SaaS based technology and troubleshooting
Respond and action incoming tickets through Notables support channels (ServiceNow, email, etc)
Work with Delivery teams to ensure timely action and follow up to reported cases
Triage incoming issues for appropriate response
Support Analyst I Jobs
By Vericast At Atlanta, GA, United States
Demonstrate knowledge with IT Service Management tools (Service Now, Jira, Twillio, etc.)
Ability to meet deadlines in a fast-paced environment. Exhibit excellent time management and project planning / strategizing skills.
Experience / Skills / Abilities Required
B.S. or B.A. in Computer Science preferred, 1+ years of experience in an IT-related field required
ITIL v3 Foundations Certification preferred
Demonstrate knowledge executing documented troubleshooting processes.
It Support Analyst (Mon - Fri Day Shift)
By At McLean, VA, United States
Excellent time management, organizational, written, and verbal communication skills
2+ years of experience in a desktop support or IT support role in an enterprise environment
Exceptional customer service skills and patience is a must
Experience with different platforms and various operating systems
Experience diagnosing, debugging and resolving technical issues
Experience working with a ticket-based support system
Support Analyst Jobs
By InComm Payments At Washington, United States
Manages corporate legal documents – Summarize, file, and distribute NDA, Contracts, etc.
Interacts with internal and external peers and/or managers to exchange semi-complex information related to assigned activities
Strong written and verbal skills
PC skills (Word, Excel, PowerPoint, and Photoshop)
Ability to manage multiple priorities in a fast-paced environment
This position can sit remotely out of Washington or Portland.
It Support Analyst Jobs
By Insight Global At Massachusetts, United States
Strong time management and self-motivation skills.
Knowledge and experience of Microsoft Dynamics 365 is a major plus.
Experience working in a Service Desk/Help Desk Support area, preferably within an ITIL environment.
The role is remote but the client is seeking an individual near the Boston area.
A flexible attitude with the ability to perform under pressure.
A commitment to quality and a thorough approach to troubleshooting

Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an IT Support Analyst to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, responding to customer inquiries, and helping to maintain our IT systems. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

IT Support Analyst job skills required:

• Technical knowledge of computer hardware, software, and networks
• Excellent problem-solving and troubleshooting skills
• Ability to work independently and as part of a team
• Ability to communicate technical information to non-technical users
• Excellent customer service skills
• Knowledge of IT security best practices

What is IT Support Analyst job Qualifications?

• Bachelor's degree in computer science, information technology, or a related field
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA)
• Experience with Windows and Linux operating systems
• Knowledge of network protocols and technologies
• Experience with remote access and virtualization technologies
• Knowledge of scripting languages such as PowerShell or Bash

What is IT Support Analyst job Knowledge?

• Knowledge of computer hardware, software, and networks
• Knowledge of IT security best practices
• Knowledge of network protocols and technologies
• Knowledge of scripting languages such as PowerShell or Bash
• Knowledge of remote access and virtualization technologies

What is IT Support Analyst job Experience?

• Previous experience in a technical support role
• Experience with Windows and Linux operating systems
• Experience with customer service
• Experience troubleshooting hardware and software issues