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Support Analyst Jobs

Company

LevelUP
Address Washington, United States
Employment type CONTRACTOR
Salary
Category Information Services,Technology, Information and Internet
Expires 2023-09-22
Posted at 8 months ago
Job Description
  • Strong understanding of Microsoft products required.
  • Sound understanding of networking preferred.
  • May require specialized knowledge in technical areas.
  • Must be able to communicate effectively and participate as a leader in a team environment.
  • Strong problem resolution and analytical skills required.
  • Works independently to solve moderate to highly complex support problems (tier 2 support).
  • May develop and maintain information for knowledge base.
  • Must have the ability to configure and troubleshoot.
  • Experience with Windows O/S environment along with IIS and SQL may be required.
  • May also analyze and evaluate computer systems and execute performance analysis.
  • Bachelor's degree in Computer Science (or related field) or MCSE preferred.
  • Participates as a team member in the implementation and support of systems in a production environment.
  • Good decision-making and customer service skills required.
  • Skills: 2-4 years work related experience required or an equivalent combination of education and experience.