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IT Support Analyst Jobs in Arizona

It Support Analyst Jobs
By MATRIX Resources At Phoenix, AZ, United States
Follow Incident Management Procedures and assists with Customer Communication for High Priority issues affecting the enterprise
Create and review functional specifications, instructional documents, and knowledge articles for business operations applications and processes
This position requires a minimum of three years IT support experience or eighteen months working with Company business applications hardware experience.
This position requires excellent written and verbal communication along with strong interpersonal and customer service/orientation skills.
Intermediate level computer experience, including Microsoft Word, Excel, PowerPoint and Visio is necessary.
Ability to both multi-task and manage priorities effectively is required.
It Support Analyst Jobs
By Salad and Go At Phoenix, AZ, United States
Experience with endpoint management tools like JAMF, ManageEngine, Intune
Excellent Communication Skills. Comfortable working with business and technical individuals at all levels of the organizations
Experience in a hybrid work environment a plus
Experience working with Microsoft Azure Active Directory
Skilled in technical troubleshooting and root-cause analysis
Experienced with producing high-quality technical and end-user documentation
Jr. Analyst, It Support, Gbs It
By Hydro At , Phoenix, 85043, Az
Minimum of 1 year work experience in the field of IT Technical Support
Medical, Rx, Dental, Disability, Life Insurance, Flexible Spending Accounts
Retirement Savings Plans with Company Match/Contributions
Degree in Computer Science or someone pursuing a degree in Computer Science or related field.
Acting as Location representative of GBS IT professionals towards location Business Customers for any such computer systems
Installing or participating in installation of computer hardware, operating systems, applications and any other IT infrastructure components used at the location(s)

Are you looking for an exciting opportunity to use your IT skills to help others? We are looking for an IT Support Analyst to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, responding to customer inquiries, and helping to maintain our IT systems. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

IT Support Analyst job skills required:

• Technical knowledge of computer hardware, software, and networks
• Excellent problem-solving and troubleshooting skills
• Ability to work independently and as part of a team
• Ability to communicate technical information to non-technical users
• Excellent customer service skills
• Knowledge of IT security best practices

What is IT Support Analyst job Qualifications?

• Bachelor's degree in computer science, information technology, or a related field
• Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA)
• Experience with Windows and Linux operating systems
• Knowledge of network protocols and technologies
• Experience with remote access and virtualization technologies
• Knowledge of scripting languages such as PowerShell or Bash

What is IT Support Analyst job Knowledge?

• Knowledge of computer hardware, software, and networks
• Knowledge of IT security best practices
• Knowledge of network protocols and technologies
• Knowledge of scripting languages such as PowerShell or Bash
• Knowledge of remote access and virtualization technologies

What is IT Support Analyst job Experience?

• Previous experience in a technical support role
• Experience with Windows and Linux operating systems
• Experience with customer service
• Experience troubleshooting hardware and software issues