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Specialist Help Desk Support Jobs

Help Desk Support Technician
By Arthur Grand Technologies At Corpus Christi, TX, United States
incident management tracking tool (Service Now)
Need to have experience in High call Environment
Prior Experience desktop support roles
Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)
Help Desk Support Specialist
By iTemp, Inc. At Fort Lauderdale, FL, United States
·High school diploma or equivalent; relevant technical certifications or degree in Information Technology is a plus.
·Proven experience as a Help Desk Support Specialist or similar role.
·Strong knowledge of Windows and Mac operating systems, Microsoft Office Suite, and common software applications.
·Familiarity with remote support tools, ticketing systems, and ITIL practices.
·Excellent communication and interpersonal skills, with a focus on providing exceptional customer service.
·Problem-solving abilities with a patient and methodical approach to troubleshooting.
Help Desk Support Specialist
By St. Edward High School At Lakewood, OH, United States

Part-Time Technology Help Desk Support 20 Hours Weekly (7:30 am – 11:30 am – Monday thru Friday) Mission: St. Edward High School educates the hearts and minds of a diverse group of young men to ...

Help Desk Support Iii
By Information Resource Group At United States
Preferred: Prior experience working within the education sector.
Exhibit effective and constructive interpersonal skills while interacting with team members and external stakeholders, such as school districts and BOCES.
Possess general knowledge of technical applications and technologies.
Effective interpersonal skills to foster positive working relationships.
Strong collaboration and communication abilities to engage with various stakeholders.
General knowledge of technical applications and technologies.
Help Desk Support Jobs
By PEAK Technical Staffing USA At Wayne, PA, United States
Effectively using Remote Desktop Management (RDM) tools
Excellent customer service skills including telephone etiquette, listening skills, empathy, sense of urgency and enthusiasm.
Demonstrated organization and work prioritization skills
1 to 2 years technical help desk or equivalent experience
Ability to utilize available resources
Must be both team-oriented and self-motivated
Help Desk Support Jobs
By Sligo Software Solutions Inc. At Albany, NY, United States
60 months of experience working with end users to troubleshoot both hardware and software issues.
36 months of experience working in a second tier help desk environment.
36 months of experience in developing test plans and performing system level testing.
36 months of experience in conducting technical and end-user training in a classroom environment.
36 months of experience in developing technical documentation and training materials.
6 Months of experience in ghosting/imaging hardware.
Help Desk Support Specialist (Full-Time)
By University Health At San Antonio, TX, United States

8131 Pinebrook Dr. Information/Technology Day Shift Position Summary/Responsibilities Responds to all trouble calls concerning on-line service, network or end-user related problems. ...

Mobile Device Help Desk Support
By Inceed At Cornelius, NC, United States
Assist in maintaining, creating, delivering IT knowledgebase information and end user documentation
Apply strong complex problem-solving skills and the ability to translate technical issues into non-technical terms
Previous experience in customer support, call center, or other related areas
Experience in business desktop / laptop support / mobile device support
Respond to and resolve user requests for assistance via phone, via email, and via text messaging.
Provide first line analysis and response to incidents and service requests submitted by internal business users.
Help Desk Technician / It Support Specialist (Legal/Law Firm)
By The Goodkind Group, LLC At New York, NY, United States
Hybrid Work Schedule – Work onsite and from home
accordingly. Additional responsibilities include assisting with IT related
Minimum 1 year of law firm experience
Help Desk Technician / IT Support Specialist (Legal/Law Firm)
Midsize law firm is hiring a Help Desk IT Technical Support Specialist whose primary
responsibility is to respond to incoming requests to the IT Help Desk via
Help Desk Support Jobs
By Staffing Folks At Madison, WI, United States
Job Knowledge, Skills & Abilities
Previous experience using Incident and Knowledge base systems
Top Skills & Years of Experience:
Ability to manage and work on multiple priorities or projects.
Effective oral and written communication skills.
At least 2 years of support experience with Windows 10, and Microsoft Office 2019
Help Desk Specialist Jobs
By Thinc Forward At West Chester, PA, United States
Active Directory Management (User creation, password changes, group assignment) (2+ Years)
Office 365 Administration (User creation, password changes, Licensing management) (2+ Years)
Associate Degree/Bachelor's Degree and/or related certification preferred
1-3 years' experience in MSP environment preferred
Must effectively manage time to make certain customer incidents are properly responded to in a timely manner
Ability to utilize remote tools such as remote assistance and TeamViewer
Help Desk Specialist // Nyc
By Motion Recruitment At New York, NY, United States
1+ year(s) of experience in IT Support
Experience configuring and setting up iPhones
Any experience with MacOS is a plus
Help Desk Support Representative
By A.C.Coy Company At Monroeville, PA, United States
Remote configuration of software according to customer specifications
Inform Product Managers on customer issues related to software utilization and software design
Must maintain technical expertise with products and their usage as well as general networking and PC skills
Minimum of an Associate degree, Bachelor’s degree preferred. I.T. related degrees preferred, but will accept other majors with relevant I.T. experience
A minimum of 3+ years of appropriate IT related customer service. Experience in the medical device industry highly desired
Professional phone skills and Customer Service Skills highly desired
B2B Support & Help Desk Specialist Usa
By Qmarkets At Shelton, CT, United States
Create and maintain the knowledge base (articles, videos, interactive help pop ups etc.) with English content creation.
Strong logical and communication skills
Proven working experience in enterprise technical positions
Excellent troubleshooting and problem-solving skills
Working 4 days a week from home, 1 day from office
Acting as the main POC (point of contact) for all customers’ tickets re our product, including bugs and queries.
Help Desk Specialist (Remote)
By Stratera Technologies At Alexandria, VA, United States

This is a remote position. Where you’ll be working – Federal Agency - remotely Our company is looking for a Help Desk Specialist to join our team in Monterey, CA. This position will be supporting a ...

Help Desk Specialist Jobs
By IronArch Technology At Riverdale, ND, United States
AA/AS degree from an accredited college in a related discipline, or equivalent experience/combined education
4+ years of professional, applicable experience
Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications)
Must obtain appropriate DoD 8570 IA Computing Environment Certification within 6 months of employment
Experience installing and configuring firmware, and CAC authentication software on printer devices
Experience supporting Windows 10, and MS Office 2013
Help Desk Specialist Jobs
By IronArch Technology At Mobile, AL, United States
AA/AS degree from an accredited college in a related discipline, or equivalent experience/combined education
4+ years of professional, applicable experience
Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications)
Must obtain appropriate DoD 8570 IA Computing Environment Certification within 6 months of employment
Experience installing and configuring firmware, and CAC authentication software on printer devices
Experience supporting Windows 10, and MS Office 2013
Help Desk Specialist Jobs
By IronArch Technology At Little Rock, AR, United States
AA/AS degree from an accredited college in a related discipline, or equivalent experience/combined education
4+ years of professional, applicable experience
Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications)
Must obtain appropriate DoD 8570 IA Computing Environment Certification within 6 months of employment
Experience installing and configuring firmware, and CAC authentication software on printer devices
Experience supporting Windows 10, and MS Office 2013
Help Desk Support Specialist
By VBeyond Corporation At Schenectady, NY, United States
Excellent PC skills, experience using MS Office, MS Outlook, and Excel
Perform remote troubleshooting applying Remote Operations Center Fault Handling Procedures and Special Instructions
Excellent written and verbal communication skills
Experience in renewable energy generation
Experience with industrial plant maintenance
Experience with maintenance and troubleshooting Programable Logic Controllers (PLC’s)
Help Desk Support Analyst
By NerdRabbit At Atlanta Metropolitan Area, United States
•Knowledge of general Information Technology – particularly Active Directory, Office365 and VMware.
•Experience with multiple backup systems.
•Solid understanding of network troubleshooting experience.
•Superior organizations skills and precise attention to detail.
•Experience working in a small environment (Less than 50 Servers / 100 PCs)
•Experience with cloud providers including Azure and/or AWS a plus!