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Specialist Help Desk Support Jobs in Ohio

Help Desk Specialist Jobs
By CompTech Computer Technologies At Columbus, Ohio Metropolitan Area, United States

Two (2) years of IT experience

One (1) year of Help Desk experience

Alumni Help Desk Support Technician
By Yale University At , New Haven, 06511
Preferred Education, Experience and Skills:
Strong oral and written communications skills, ensuring that communications are thorough, helpful, and reinforce YAA’s mission.
Alumni Help Desk Support Technician
Association of Yale Alumni - Administration
L34 - Local 34 (Yale Union Group)
2 years from date of hire
Help Desk Support Specialist
By St. Edward High School At Lakewood, OH, United States

Part-Time Technology Help Desk Support 20 Hours Weekly (7:30 am – 11:30 am – Monday thru Friday) Mission: St. Edward High School educates the hearts and minds of a diverse group of young men to ...

Help Desk Support Jobs
By Solomon Page At Groveport, OH, United States
Experience using ticketing systems, writing technical support documentation and computer proficiency with hardware and software technologies is required.
Excellent customer service, verbal and written communication skills are a must.
Prior customer service, call center or help desk experience is required.
Provide first level support for all end-users.
Troubleshoot and resolve hardware, software and voice/data communication systems issues.
Follow up on all tickets in a timely manner and follow through to resolution.
Jr Help Desk Specialist (Ts/Sci)
By TekSynap At Columbus, OH, United States
Help provide technical assistance and support for Workflow Management services
Review, reconcile and support the management of tickets throughout their lifecycle
One or more years of related experience and have IAT I 8570 Certification within 60 days of starting
Maintains documentation of problems and meets Service Level Agreement Requirements for calls answered and resolved.
Consulting with users to identify needs and requirements.
Six (6) years of progressive experience in the field of Information Processing
User Support Specialist/Help Desk
By Leidos At , Miami, 33178, Fl $21.41 an hour
Experience providing direct end-user support for the applications being supported, including both telephone support and on-site assistance to users.
Certain applications may require certification by the software provider.
Excellent oral and written communications skills.
Prior experience in automated litigation support.
Prior teaching/training experience involving computer applications, preferably database, imaging, or other automated litigation support applications strongly preferred.
Assisting users with various IT related troubles
Senior Help Desk Specialist
By Council on Aging of Southwestern Ohio At , Blue Ash, 45242, Oh
Associates Degree in an IT related field or equivalent experience.
Basic project leadership and organizational skills
Able to gain knowledge and understanding of program process in relation to software.
Excellent customer service skills including working with COA software vendors
Good oral and written communication skills.
Provide end user technical support for all COA staff through in person, phone, e-mail, and other electronic means.
Help Desk/Copy Center Support Assistant
By CT State Community College At , Manchester, 06040, Ct $30.75 an hour
Excellent computer skills are necessary as is strong knowledge of Microsoft Windows.
Incumbents are required to have demonstrated advanced knowledge and abilities in the following:
1 year of experience providing technical support to students, faculty, and staff.
Prior experience working at a help desk and/or copy center.
Strong troubleshooting, customer service skills, and professionalism.
Skilled in working with computer hardware, software, copiers, and printers in a networked environment.