Help Desk Support Specialist

Hi Everyone,

Hope you all are having a great time ahead !

We have an urgent and exciting opportunity for the role of “Remote Wind Turbine Support Technician” with one of our Global Client for the Location: Schenectady, New York(On-Site)

In Case you find this opportunity interesting and in line with your career goals, I would be highly interested in discussing this with you further.

Kindly respond with your Updated Resume along with a good time and number to reach you.

Job Details of the same are as follows:

Position: “Wind Turbine Support Technician”

Location: Schenectady, New York(On-Site)

Job Type: Contract

Technicians monitor the status and performance or wind turbines and wind farms to ensure continuous operations. They are going to troubleshoot and reset faults remotely, coordinate with onsite technicians as needed to minimize disruption of service to the power grid.

Responsibilities

• Follow ROC procedures to drive standardized global practices.
• Perform remote troubleshooting applying Remote Operations Center Fault Handling Procedures and Special Instructions
• Monitor the ROC notifications for customer requests during the shift and take the necessary actions immediately.
• Escalate and communicate to next level of fleet support when remote troubleshooting is not effective ensuring to provide any relevant information to aid in additional support.
• Real time monitoring and response of Renewable Energy power generating assets.
• Proficiently communicate with internal and external customers via written and verbal communication
• Interface with site team and customer operation center when observe network interruption or loss of communication between power assets and Monitoring System
• Document all work performed via guidelines in approved procedures and appropriate playbook via provided digital tools.

Minimum Qualifications

• Excellent written and verbal communication skills
• Excellent PC skills, experience using MS Office, MS Outlook, and Excel
• Must be able to work variance shifts required for 24x7 operations.
• Ability to work independently.

Preferred Qualifications/ Skills

• Experience in renewable energy generation
• Experience with industrial plant maintenance
• Experience with maintenance and troubleshooting Programable Logic Controllers (PLC’s)

I am waiting for your response, please reply to me back at your earliest convenience.