Help Desk Support Iii

IRG's state client is seeking a detail-oriented and proactive Administrative Assistant with exceptional interpersonal and communication skills to support our team within the education sector. The ideal candidate should be proficient in using Microsoft Office tools, possess general knowledge of technical applications and technologies, and be able to collaborate effectively with both internal and external stakeholders. This role requires someone who can work independently while following provided direction and is capable of conveying complex technical information in a clear and concise manner. Experience within the education sector is preferred.

Key Responsibilities

• Take initiative and proactively approach tasks and challenges in a proactive manner.
• Demonstrate proficiency in using Microsoft Office tools, particularly MS Word, MS PowerPoint, and MS Visio.
• Communicate complex technical information in a clear and understandable manner.
• Collaborate and communicate with internal and external customers to ensure smooth operations.
• Possess general knowledge of technical applications and technologies.
• Successfully pass a background check.
• Follow provided direction while efficiently working independently.
• Proofread and review work for accuracy, including spelling, grammar, and formatting.
• Exhibit effective and constructive interpersonal skills while interacting with team members and external stakeholders, such as school districts and BOCES.

Qualifications And Skills

• Proactive approach to work, displaying initiative in tackling tasks.
• Must be able to pass a background check.
• Excellent written and verbal communication skills, especially in conveying complex technical information.
• General knowledge of technical applications and technologies.
• Effective interpersonal skills to foster positive working relationships.
• Preferred: Prior experience working within the education sector.
• Ability to work efficiently and independently while following provided direction.
• Strong collaboration and communication abilities to engage with various stakeholders.
• Exceptionally proficient in Microsoft Office tools (MS Word, MS PowerPoint, MS Visio).
• Detail-oriented with a keen eye for accuracy in proofreading and reviewing work.

Join our dynamic team and contribute to the success of our education-focused projects. This role requires someone who is detail-oriented, proactive, and possesses excellent communication skills. If you are enthusiastic about supporting the education sector and meet the qualifications, we encourage you to apply.