Service Delivery Project Manager Jobs in Walter Washington Way, District of Columbia
Language Service Project Manager
By Cayuse Technologies, LLC
At , Washington, 20001, Dc
$48.08 an hour
Service Delivery Manager Jobs
By orangepeople
At United States
Project Manager - Service
By Helix Electric
At Las Vegas, NV, United States
Service Delivery Manager Jobs
By CompuCom Systems, Inc.
At , Acworth, 30102
Deputy Project Manager - Training Delivery
By Leidos
At , Anniston, 36205
$84,500 - $175,500 a year
Engagement Delivery - Project Manager Pubsec (Ts/Sci)
By Salesforce
At , Washington, Dc
Project Manager - Power Delivery
By Leidos
At , , Ct
$66,300 - $137,700 a year
Delivery Project Manager Jobs
By PCR Financial Aggregation
At United States
Service Project Manager Jobs
By Building Experts
At Miami, FL, United States
Hr Operations&Service Delivery Project Manager [Remote]
By MillenniumSoft Inc
At Texas, United States
Hr Operations&Service Delivery Project Manager - Remote
By MillenniumSoft Inc
At San Antonio, TX, United States
Service Project Manager Jobs
By ABB
At United States
Project Manager, Sales & Delivery Operations
By Tesla
At Fremont, CA, United States
Project Manager, Delivery Operations - Fremont Or Austin
By Tesla
At Fremont, CA, United States
Service Delivery Project Manager
By Oakridge Staffing
At New York City Metropolitan Area, United States
Icw Service Project Manager
By Touch Point Medical
At , Remote
Service Delivery Project Manager
By BMO Harris Bank National Association
At United States
Change Delivery, Project Manager
By Goldman Sachs
At Dallas, TX, United States
Project Manager, Service Recovery
By HealthEquity
At United States
Senior Service Delivery Manager
By Storm4
At Charlotte Metro, United States
Are you an experienced Service Delivery Project Manager looking for a new challenge? Join our team and help us deliver innovative solutions to our customers! We are looking for a motivated individual with excellent communication and organizational skills to manage our service delivery projects. If you have a passion for delivering high-quality services and a commitment to customer satisfaction, then this is the job for you!
Overview A Service Delivery Project Manager is responsible for managing the delivery of IT services to customers. They are responsible for ensuring that the services are delivered on time, within budget, and to the customer's satisfaction. They must have a strong understanding of the customer's needs and be able to develop and implement strategies to meet those needs. Detailed Job Description The Service Delivery Project Manager is responsible for managing the delivery of IT services to customers. This includes developing and implementing strategies to meet customer needs, managing customer relationships, and ensuring that services are delivered on time, within budget, and to the customer's satisfaction. The Service Delivery Project Manager will also be responsible for developing and maintaining project plans, tracking progress, and reporting on project status. Job Skills Required• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to manage multiple projects simultaneously
• Ability to work independently and as part of a team
• Knowledge of project management principles and techniques
• Knowledge of IT service delivery processes
• Knowledge of customer service principles
• Knowledge of IT systems and technologies
Job Qualifications
• Bachelor's degree in Computer Science, Information Technology, or related field
• 5+ years of experience in IT service delivery
• Project Management Professional (PMP) certification
• ITIL certification
Job Knowledge
• Knowledge of IT service delivery processes
• Knowledge of customer service principles
• Knowledge of IT systems and technologies
• Knowledge of project management principles and techniques
• Knowledge of software development life cycle
Job Experience
• 5+ years of experience in IT service delivery
• Experience in managing customer relationships
• Experience in developing and implementing strategies to meet customer needs
• Experience in developing and maintaining project plans
• Experience in tracking progress and reporting on project status
Job Responsibilities
• Develop and implement strategies to meet customer needs
• Manage customer relationships
• Ensure that services are delivered on time, within budget, and to the customer's satisfaction
• Develop and maintain project plans
• Track progress and report on project status
• Monitor and report on project performance
• Identify and resolve project issues
• Provide technical guidance and support to project team members
- Service Delivery Project Manager in District of Columbia
- Service Delivery Project Manager in Walter Washington Way
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