Hr Operations&Service Delivery Project Manager - Remote

Position : HR Operations& Service Delivery Project Manager - Remote

Location : San Antonio, TX

Duration : 12 Months

Total Hours/week : 40.00

1stShift

Client: Medical Device Company

Job Category: Project Management

Level Of Experience: Mid-Level

Employment Type: Contract on W2 (Need US Citizens or GC Holders Only)

Work Hours- M-F 8-5 local CST time, may need to flex for other time zones depending on vendor.

• The projects are focused on saving client money, offering flexibility to associates and simplification and harmonization with time solutions.
• Projects that are currently being prioritized are Early Wage Access (Pay on Demand), WOTC (Work Opportunity Tax Credits), Scheduling Tools, Attendance Harmonization and Tracking, and others.
• This Project Manager position will report to the Associate Director of Operational Excellence within the Americas Service Center and will be working on projects sponsored by the Senor Director of the Americas Service Center.
• There will also be focus on Organization Change Management and Communications that will need
• To be managed for the projects to be successful.
• The Project Manager will be responsible for the successful oversight, management, and delivery of key projects working closely with our internal operation teams, COE’s, and external vendors. This role will serve as the key contact for the projects responsible for workplans, task completion, coordination across all groups for the full lifecycle of the projects (planning, development, implementation, and hyper care).
• Client Americas HR Service Center is in the process of kicking off key initiatives to support the business needs and requirements.

Job Responsibilities

Engagement

• Coordinate with all teams (ASC Operations, COE’s, IT&S Partners, HRIS team and Vendors)
• Responsible for documenting the agreed business requirements (at a high-level) as a means of initiating new requests and finalize the detail business requirements and communicate them to the vendor delivering the solution
• To be the central point of contact for the Projects at a day-to-day project level and responsible for the articulation of the project strategy and framework to teams that will be working on the project
• Communicate timeline and priorities to all parties involved in the project.

Deployment Activities

• Supply on-going communication to the business and the vendors
• Develop project plan and resource needs, resource load plan, and work with stakeholders to assign/obtain needed resources for project success.
• Partner with the business to document complete and robust business requirements and articulate them to TGS (IT&S) and the Vendor
• Serve as the key integrator between the vendors and the client Operations and project team on functional and technical questions/issues/integrations
• Performs other project management duties as assigned and required
• Develop project charter in alignment with sponsor and stakeholder objectives, enterprise and HR priorities and goal, ensure acceptance of charter by steering committee/sponsor(s)
• Conduct stakeholder analysis, business impact analysis, and plan engagement, communications, and training activities to ensure effective communication and adoption throughout the project lifecycle
• Identify, manage, and escalate issues and risks to the HR Program Management Office and Sponsors/Stakeholders and assist with closure and/or mitigation
• Establish project governance framework and lifecycle in accordance with HR PMO best practices including status reporting to all stakeholders. Successfully scale and tailor project delivery approach to meet the needs of the specific project, considering budget, complexity, schedule, and risk factors
• Ensure knowledge transfer of system design and configuration to ongoing production support staff and adequacy of post-go-live support plan and resources
• Work with business subject matter experts/process owners and other key stakeholders to review and sign-off deliverables
• Approve final designs/solutions and develop/execute test scenarios to validate the delivered build product
• Responsible for assisting in deployment integrity when deploying solutions, to ensure that developed outsourced solutions meet the functional needs of the business and map to the overall design landscape and all requirements
• Lead resources assigned through various project lifecycle phases, build team morale, ensure various resources understand their roles and responsibilities and assist with knowledge transfer as needed
• Execute close out project activities including documenting and communicating lessons learned, updates to project plans and templates, and archiving of project records and deliverables.

Essential Education, Experience And Job Requirements

• Bachelor’s degree in information technology, Computer Science, Business Administration,
• Experience in working with Vendors and file transmissions to support the outsourced process
• Human Resources or related field OR equivalent experience and certification
• Expert MS Project proficiency
• Three to Five (3-5) years proven ability to deliver HR Operations and Systems projects with a focus on Payroll and Time
• Demonstrated ability to effectively manage risks and issues to resolution
• Functional expertise in HR, Payroll and Time
• 5 years or more experience in HR, Time and Payroll systems with preferential emphasis on ADP Global View / SAP Payroll, Kronos, eTime, Workday or similar ERP solutions
• Proficiency in MS Office suite including Outlook, Excel, PowerPoint, Word, SharePoint and Visio required
• Demonstrated ability to indirectly lead teams consisting of dedicated and non-dedicated IT, users, and vendor resources, from diverse backgrounds and locales
• Proven experience in managing small to large and complex level projects with multiple work streams running concurrently
• Possesses excellent demonstrated customer interaction, collaboration, negotiation and written and verbal communication skills
• Project Management Professional (PMP) certificate and Lean Six Sigma certified preferred
• Knowledge of batch file technology and interface processing a plus
• Proven success in managing Deployment Projects in multiple countries with multiple vendors
• Command of various project management methodologies and tools including integrated change management strategies and tools
• Demonstrated ability to work independently with minimal direct supervision, remaining agile and flexible in a challenging environment and managing multiple competing priorities.