Service Delivery Manager Jobs
By orangepeople At United States
Proven continuous improvement analytical experience including strong project management and reporting capabilities.
5+ years of service delivery/project management experience, ideally with Big Five/large consulting firms.
Become a trusted advisor at multiple levels of management.
Discuss new business and change management which includes any staffing changes and leveling.
Standard project management tools (e.g., MS Project, Asana, etc.).
Provide status reports to OP Account Management as requested.
Delivery Project Manager Jobs
By PCR Financial Aggregation At United States
Knowledge and content management (Confluence)
5+ years of relevant work experience delivering complex client facing solutions coupled with program and account management
Experience in the wealth management sector and/or fund administration industry
Project management and ticketing (JIRA)
40% client facing project management including discovery and communications
20% managing internal reporting, task management
Service Project Manager Jobs
By ABB At United States
Demonstrated experience in management of project scope, cost, schedules and vendors/subcontractors
PMP Certification is a plus
A collaborative, solution focused approach, and strong written and spoken communication skills
Must have strong written and verbal communication skills in the English language
This role can be remote.
Candidates must already have a work authorization that would permit them to work for ABB in the US
Service Delivery Project Manager
By BMO Harris Bank National Association At United States
Strong experience in MS Suite, specifically Excel
Excellent written and verbal communication skills
Experience working in financial institutions (and understands privacy and regulatory concerns of a bank)
Ability to work with tight deadlines and identify priorities in a fast-paced environment while maintain attention to detail
Project Manager, Service Recovery
By HealthEquity At United States
BS in Business Management or equivalent.
Healthcare or finance industry experience preferred.
Coordinate with a cross-functional team to define and assign the appropriate roles and responsibilities
Five or more years of experience leading projects and/or managing service delivery teams.
Experience creating and managing processes that impact multiple teams and functions.
Define recovery processes and general tasks/owners to address potential business service disruptions.

Are you an experienced Service Delivery Project Manager looking for a new challenge? Join our team and help us deliver innovative solutions to our customers! We are looking for a motivated individual with excellent communication and organizational skills to manage our service delivery projects. If you have a passion for delivering high-quality services and a commitment to customer satisfaction, then this is the job for you!

Overview A Service Delivery Project Manager is responsible for managing the delivery of IT services to customers. They are responsible for ensuring that the services are delivered on time, within budget, and to the customer's satisfaction. They must have a strong understanding of the customer's needs and be able to develop and implement strategies to meet those needs. Detailed Job Description The Service Delivery Project Manager is responsible for managing the delivery of IT services to customers. This includes developing and implementing strategies to meet customer needs, managing customer relationships, and ensuring that services are delivered on time, within budget, and to the customer's satisfaction. The Service Delivery Project Manager will also be responsible for developing and maintaining project plans, tracking progress, and reporting on project status. Job Skills Required
• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to manage multiple projects simultaneously
• Ability to work independently and as part of a team
• Knowledge of project management principles and techniques
• Knowledge of IT service delivery processes
• Knowledge of customer service principles
• Knowledge of IT systems and technologies
Job Qualifications
• Bachelor's degree in Computer Science, Information Technology, or related field
• 5+ years of experience in IT service delivery
• Project Management Professional (PMP) certification
• ITIL certification
Job Knowledge
• Knowledge of IT service delivery processes
• Knowledge of customer service principles
• Knowledge of IT systems and technologies
• Knowledge of project management principles and techniques
• Knowledge of software development life cycle
Job Experience
• 5+ years of experience in IT service delivery
• Experience in managing customer relationships
• Experience in developing and implementing strategies to meet customer needs
• Experience in developing and maintaining project plans
• Experience in tracking progress and reporting on project status
Job Responsibilities
• Develop and implement strategies to meet customer needs
• Manage customer relationships
• Ensure that services are delivered on time, within budget, and to the customer's satisfaction
• Develop and maintain project plans
• Track progress and report on project status
• Monitor and report on project performance
• Identify and resolve project issues
• Provide technical guidance and support to project team members