Service Delivery Project Manager Jobs in Colorado , Employment

Are you an experienced Service Delivery Project Manager looking for a new challenge? Join our team and help us deliver innovative solutions to our customers! We are looking for a motivated individual with excellent communication and organizational skills to manage our service delivery projects. If you have a passion for delivering high-quality services and a commitment to customer satisfaction, then this is the job for you!

Overview A Service Delivery Project Manager is responsible for managing the delivery of IT services to customers. They are responsible for ensuring that the services are delivered on time, within budget, and to the customer's satisfaction. They must have a strong understanding of the customer's needs and be able to develop and implement strategies to meet those needs. Detailed Job Description The Service Delivery Project Manager is responsible for managing the delivery of IT services to customers. This includes developing and implementing strategies to meet customer needs, managing customer relationships, and ensuring that services are delivered on time, within budget, and to the customer's satisfaction. The Service Delivery Project Manager will also be responsible for developing and maintaining project plans, tracking progress, and reporting on project status. Job Skills Required

• Excellent communication and interpersonal skills

• Strong problem-solving and analytical skills

• Ability to manage multiple projects simultaneously

• Ability to work independently and as part of a team

• Knowledge of project management principles and techniques

• Knowledge of IT service delivery processes

• Knowledge of customer service principles

• Knowledge of IT systems and technologies

Job Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field

• 5+ years of experience in IT service delivery

• Project Management Professional (PMP) certification

• ITIL certification

Job Knowledge

• Knowledge of IT service delivery processes

• Knowledge of customer service principles

• Knowledge of IT systems and technologies

• Knowledge of project management principles and techniques

• Knowledge of software development life cycle

Job Experience

• 5+ years of experience in IT service delivery

• Experience in managing customer relationships

• Experience in developing and implementing strategies to meet customer needs

• Experience in developing and maintaining project plans

• Experience in tracking progress and reporting on project status

Job Responsibilities

• Develop and implement strategies to meet customer needs

• Manage customer relationships

• Ensure that services are delivered on time, within budget, and to the customer's satisfaction