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Renewals Manager Jobs in Los Angeles, California

Lease Renewals Manager - Remote
By Harbor Freight Tools At Calabasas, CA, United States
Advanced communication skills (verbal and written), problem solving, negotiation, multi-tasking, analytics and project management.
Effectively communicating with senior management, legal team and company executive management.
Additional duties as assigned by management.
Strong negotiation skills, able to resolve issues independently.
Excellent organizational skills, ability to multitask, detail oriented, exceptional follow up skills and able to meet deadlines.
Basic knowledge and understanding of real estate concepts, practices and procedures.
Renewals Specialist (Remote) Jobs
By CrowdStrike At Sunnyvale, CA, United States
3+ years of experience in Renewals, Sales Operations, Account Management, or Customer Success
SFDC Report building and Opportunity/Contract management experience
Gather requirements from Sales/Partners/Customer for renewal, expansion and upsell opportunities with clear understanding of co-term/true-up calculations and quoting.
Relevant industry experience: High Tech, SaaS, Cybersecurity preferred
Bachelor's degree from an accredited college or university or relevant experience.
Previous experience managing SaaS Subscription renewals process ideal.
Renewals Operations Lead Jobs
By Asana At San Francisco, CA, United States
5+ years of experience in renewals management, sales management or senior field operations at B2B SaaS companies
Support global renewal manager territory assignments and quota setting processes
Experience working in high-growth, effectiveness and efficiency focused environments
Experience designing and developing reports, metrics, and dashboards
Mental health, wellness & fitness benefits
Drive a standardized framework and best practices for the Renewals team
Renewals Manager Jobs
By Nitrogen At Sacramento, CA, United States
REMOTE OPPORTUNITY* - Pacific, Mountain, Central or Eastern Time Zones Welcomed
Facilitate sales calls with existing customers using a value-based sales methodology, defined call structure, and the Renewals Manager Playbook.
MUST HAVE Minimum 1 year experience at technology company with a software-as-a-service subscription model in sales or customer support capacity
MUST HAVE 2 years experience in customer-facing professional experience
MUST HAVE 1 year experience working within Salesforce CRM
Follow through with your commitments and responsibilities, and if you’re blocked from doing so, communicate that to leadership.
Renewals Manager Jobs
By Cypress HCM At Pleasanton, CA, United States
Minimum of 4+ years’ experience in renewals, sales operations, account management, and/or equivalent client engagement.
Experienced knowledge of Microsoft Excel and prior touch points with modeling and analysis is crucial in performing the role optimally
Comfortable addressing groups and executive management
Strong oral and written communication skills (with 3+ years proven experience working with external clients ideal).
Track and manage all activity in Salesforce (SFDC).
Work closely with Finance and Legal teams to ensure all contracts are accurate
Renewals Program Manager Jobs
By Sendoso At San Francisco, CA, United States
3+ years of B2B SaaS Renewals at scale/ Program Management experience
Have managed a large volume of customers
Experience in a startup or similar environment is strongly preferred
We offer “take what you need” PTO, and have a genuine, supportive culture around work life balance and boundaries.
Some of us work near or in corporate offices (pandemic permitting) but many of us work remotely full time.
We provide comprehensive benefits to reward and support our employees.
Enterprise Renewals Manager Jobs
By Asana At San Francisco, CA, United States
Understand customer needs and demonstrate account management capabilities to bring renewal to closure.
Communicate and effectively partner with Deal Desk, Sales Operations, Legal, Finance and Sales Management to navigate complex customer requests
2-5 years of experience with software/subscription renewals or account management - SaaS a plus
Excellent organizational and time-management skills. Detail oriented written and verbal communication skills.
Engage decision makers to identify customer requirements, budget, key stakeholders, approval processes, and uncover roadblocks to ensure on-time commitments.
Proficiency in contract negotiations, value selling, discovery, closing skills, and a consistent track record of quota achievement
Renewals Manager Jobs
By Cypress HCM At Atlanta, GA, United States
Minimum of 4+ years’ experience in renewals, sales operations, account management, and/or equivalent client engagement.
Experienced knowledge of Microsoft Excel and prior touch points with modeling and analysis is crucial in performing the role optimally
Comfortable addressing groups and executive management
Strong oral and written communication skills (with 3+ years proven experience working with external clients ideal).
Track and manage all activity in Salesforce (SFDC).
Work closely with Finance and Legal teams to ensure all contracts are accurate
Renewals Specialist Jobs
By Intelerad Medical Systems At Winston-Salem, NC, United States
Experience in procurement and/or contract management an asset
2 years experience in a Sales, Renewal, or Account Manager role at a SaaS company or equivalent
Proactively manage the renewal process to ensure renewals are closed in a timely fashion
Evaluate usage and complete the true-up requirements
Strong client-facing communication skills. Must be able to negotiate and problem solve
Aptitude for sales, strong analytical skills
Underwriter Trainee - Uw Operations (Renewals)
By Philadelphia Insurance Companies At , Leawood, 66211
Bachelor's Degree or equivalent work experience
Basic knowledge of insurance products
Strong written and verbal communication skills
Ability to establish and build healthy working relationships and partnerships with clients, vendors and peers
Analytical and problem solving mindset
Underwriter, Renewals (Fully Remote)
By NIP Group, Inc. At , Woodbridge, 07095
Work with Program Manager/Director to execute against renewal retention strategies
Bachelors Degree or equivalent experience
3+ years of commercial P&C underwriting experience as well as multi-line rating experience
Comprehensive knowledge of commercial underwriting concepts, principles and processes
Results and goal driven mentality with strong problem-solving abilities
Excellent verbal and written communication skills
Renewals Account Manager, Commercial Accounts - Remote
By Zoom Video Communications, Inc. At , Remote $74,800 a year
Customer churn forecasting, associated pipeline development and management skills are required
3+ years’ work experience in a SaaS or Cloud company highly preferred (preferably in sales or renewals)
Strong collaboration, negotiation and relational skills
Demonstrated excellence in presentation skills with ability to build relevant, strategic messaging in a customer meeting setting
Must have strong verbal skills with consultative professional business acumen
Salesforce, Clari, Zuora, Gainsight and/or Zendesk experience is a plus
Manager, Customer Renewals Jobs
By UKG (Ultimate Kronos Group) At , Remote $86,250 - $124,028 a year
Proven strong leadership skills and senior level management experience in the software industry
Prior SaaS Renewals and/or Sales management experience is required
Ability to lead meetings with 20+ people in a managerial capacity; ability to also deliver presentations to Executive Level audiences
Strong collaboration skills partnering with other business areas
Prior experience with Salesforce.com preferred
Information about UKG’s comprehensive benefits can be reviewed on our careers site at https://www.ukg.com/careers.
Renewals Account Manager, Commercial Accounts - Remote
By Zoom At United States
Customer churn forecasting, associated pipeline development and management skills are required
3+ years’ work experience in a SaaS or Cloud company highly preferred (preferably in sales or renewals)
Strong collaboration, negotiation and relational skills
Demonstrated excellence in presentation skills with ability to build relevant, strategic messaging in a customer meeting setting
Must have strong verbal skills with consultative professional business acumen
Salesforce, Clari, Zuora, Gainsight and/or Zendesk experience is a plus
Renewals Specialist Jobs
By Customer.io At United States
Manage the renewal timetable for customers in your cohort
You’ve got a thirst for knowledge, and are keen to understand our app
You have experience collaborating with other teams to achieve your goals
You aren’t afraid to present new process ideas internally that create a better customer experience
45-minute video call with the Hiring Manager
Being familiar with our Product Roadmap so that you can get customers excited about their next 12 months with us
Strategic Renewals Manager Jobs
By Via At New York, NY, United States
Acquire the skills to analyze and report accurate rolling 90-day forecasts of renewals in your territory
Work cross-functionally with Legal and Finance teams to provide exceptional proposals and renewals contracts
Gain insider knowledge on Remix by Via’s catalog of products, trends involving customers, Via’s competitors and the mobility/transportation industry
Experience working at a late stage startup or in the public sector
Collaborate with key decision-makers to identify and distill customer requests which ensures timely delivery on customer commitments
Identify upsell/cross-sell opportunities upon contract renewal to maximize the efficiency and quality of the customers’ services
Sr. Manager - Maintenance Renewals & Quoting
By TD SYNNEX At United States
Possesses strong organizational and time management skills, driving tasks to completion
Prefer two years prior experience at a management level
Able to be diplomatic when handling calls/correspondence for Management.
Manages the development of business solutions for the greatest efficiency.
Works effectively with IT in order to manage system changes and mitigate any risks presented.
Possesses strong leadership skills with a willingness to lead, create new ideas, and be assertive.
Renewals Manager Jobs
By Cypress HCM At Chicago, IL, United States
Minimum of 4+ years’ experience in renewals, sales operations, account management, and/or equivalent client engagement.
Experienced knowledge of Microsoft Excel and prior touch points with modeling and analysis is crucial in performing the role optimally
Comfortable addressing groups and executive management
Strong oral and written communication skills (with 3+ years proven experience working with external clients ideal).
Track and manage all activity in Salesforce (SFDC).
Work closely with Finance and Legal teams to ensure all contracts are accurate
Onboarding & Renewals Marketing Manager
By Autodesk At , Denver, Co $86,400 - $149,160 a year
Manage cross-functional team communication, briefings, and weekly status calls
7+ years of experience developing global marketing campaigns for a large company
Excellent written and oral communication skills
Excellent PowerPoint skills and comfortable presenting to large audiences online
Click below to learn more about our benefits in the US.
Define sales and marketing actions to support retention and growth opportunities
Associate Director Of Renewals
By HID At Austin, TX, United States
Experience scaling a team in a fast-growing SaaS company or similar organization.
Experience working with enterprise accounts to solve problems.
Experience using Salesforce, Oracle, Zuora and other similar tools.
Experience in customer success processes and methodologies.
5+ years of client facing experience in consulting, sales, or customer success roles.
Exceptional communication skills, both written and verbal.
Senior Renewals Manager Jobs
By Slack At New York, NY, United States
5+ years of Sales / Customer Success / Account Management experience preferably within an Enterprise SaaS organization
You will actively engage with key decision-makers to identify customer requirements and uncover roadblocks to ensure on-time commitments
Bachelor degree or equivalent experience
You will maintain and report an accurate rolling 90-day forecast of renewals in your territory
You will negotiate and execute renewal contracts (in partnership with legal) that align to customer goals
You will discover and identify upsell/cross-sell opportunities upon contract renewal to maximize customer growth
Renewals Representative (Subscription Services)
By Pure Storage At United States
Highly organized / strong time management skills
Inventory/installed base management experience is a plus
Manage existing programs to maximize company revenue and resolve customer-related contract issues
Manage & forecast the subscription pipeline for territory
Create programs with Marketing Manager to proactively encourage renewal activity with partners
2+ years prior customer service experience
Renewals Account Manager Jobs
By Flexera Software, Inc. At , Cheshire, Ct
Responsible for normal territory management activities which include: maintaining the common customer database, (CRM) and accurate forecasting.
Maintain a high level of knowledge of product lines
Meet or exceed each quarter's revenue quota
Ensure the highest possible renewal rate % and recurring revenue
Assist our customers to gain the most value out of their investments with Flexera
Proactively contact all customers with expiring support contracts
Account Manager (Renewals) Jobs
By Redwood Software At Frisco, TX, United States
Proven track record in Account Management
Adeptly handling complex and dynamic requirements and deadlines with minimum impact on job responsibilities.
Strong interpersonal skills to include verbal and written communication.
Consistently exceed sales objectives within existing accounts.
Build & strengthen account relationships; Utilize retention strategies to retain existing customers.
Preparing and delivering effective account reviews & demonstrations to expand the use of our products within their business.
Saas Renewals Representative Jobs
By Gorilla Corporation At Texas, United States
Phenomenal attention to detail and time management skills
Other Knowledge, Skills, and Abilities
Manage a portion of SaaS renewals
Bachelor’s degree in Business, Communications or a technology discipline or possess equivalent work experience
2-3 years’ experience in a sales role managing fast-paced deal negotiations
Experience negotiating a new license deal using an existing customer base
Renewals Manager (Remote) Jobs
By AlertMedia At Austin, Texas Metropolitan Area, United States
Actively engage with key decision-makers to identify customer requirements and uncover roadblocks to ensure on-time commitments 
Build and maintain strong relationships with internal and external counterparts, and serve as a bridge between Sales, Finance, and Customer Success 
Participate in Customer Success Manager led business reviews, and lead Renewals Meetings as needed 
Experience working with mid-sized to large scale companies
Salesforce experience required, Gainsight a plus
Experienced in coordinating with cross functional teams to drive various objectives (quota, legal amendments, technical issues, etc.) 

Are you looking for a challenging and rewarding role in Renewals Management? We are looking for an experienced Renewals Manager to join our team and help us drive success in our business. You will be responsible for managing the renewal process, ensuring customer satisfaction and retention, and developing strategies to maximize renewal rates. If you have a passion for customer service and a drive to succeed, this could be the perfect opportunity for you!

Overview:

A Renewals Manager is responsible for managing the renewal process for a company’s products and services. They are responsible for ensuring that customers renew their contracts and subscriptions on time and in accordance with the company’s policies. They also work to increase customer satisfaction and loyalty by providing excellent customer service.

Detailed Job Description:

The Renewals Manager is responsible for managing the renewal process for a company’s products and services. This includes ensuring that customers renew their contracts and subscriptions on time and in accordance with the company’s policies. The Renewals Manager will also work to increase customer satisfaction and loyalty by providing excellent customer service. They will be responsible for developing and executing strategies to increase customer retention and loyalty. This includes developing customer segmentation strategies, creating customer loyalty programs, and providing customer service support. The Renewals Manager will also be responsible for tracking customer renewal rates and analyzing customer data to identify trends and opportunities for improvement.

What is Renewals Manager Job Skills Required?

• Excellent customer service skills
• Strong organizational and time management skills
• Ability to develop and execute customer retention strategies
• Ability to analyze customer data and identify trends
• Knowledge of customer segmentation strategies
• Knowledge of customer loyalty programs
• Knowledge of the renewal process

What is Renewals Manager Job Qualifications?

• Bachelor’s degree in business, marketing, or a related field
• At least 3 years of experience in customer service or customer retention
• Experience in developing and executing customer retention strategies
• Experience in analyzing customer data
• Experience in developing customer segmentation strategies
• Experience in developing customer loyalty programs

What is Renewals Manager Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of customer segmentation strategies
• Knowledge of customer loyalty programs
• Knowledge of the renewal process
• Knowledge of customer data analysis

What is Renewals Manager Job Experience?

• At least 3 years of experience in customer service or customer retention
• Experience in developing and executing customer retention strategies
• Experience in analyzing customer data
• Experience in developing customer segmentation strategies
• Experience in developing customer loyalty programs

What is Renewals Manager Job Responsibilities?

• Develop and execute customer retention strategies
• Track customer renewal rates and analyze customer data
• Develop customer segmentation strategies
• Create customer loyalty programs
• Provide customer service support
• Ensure that customers renew their contracts and subscriptions on time and in accordance with the company’s policies
• Increase customer satisfaction and loyalty by providing excellent customer