Saas Renewals Representative Jobs

TheSaaS Renewals Representativewill be responsible for leading Cross-Sell/Up-Sell conversations with transactional renewals customers and manage a portion of SaaS renewals. The SaaS Renewals Representative will be required to work with cross functional teams such as license sales, product specialists, and channel partners to ensure alignment and to drive increased customer success and adoption. The ideal candidate will be able to forge strategic relationships with channel partners and educate the channel on how a renewal event can drive a net new transaction for the client while maintaining high renewal rates.

Responsibilities and Duties

• Dial out 120 – 150 customers per day
• Manage a portion of SaaS renewals
• Forge strategic relationships with Channel Partners
• Cross-sell and up-sell emerging technologies and adding new services
• Achieve target quotas, if not exceed them
• Drive high retention rates across renewals

Qualifications

• Ability to work with cross functional teams such as Systems Engineers, Inside/Outside Sales, Field Marketing, Professional Services, Account Executives, Product Specialists, and Channel Partners
• Possess discipline and efficiency
• Proactive with working with Channel Partners and customers with strategic product and service discussions
• Capable of independently making good decisions
• Accomplished in interacting, compiling, and summarizing various data sources
• Bachelor’s degree in Business, Communications or a technology discipline or possess equivalent work experience

Experience

• Experience negotiating a new license deal using an existing customer base
• Previous experience building cross-organizational relationships
• 2-3 years’ experience in a sales role managing fast-paced deal negotiations
• Prior customer success experience in the SaaS industry

Other Knowledge, Skills, and Abilities

• Excellent interpersonal skills
• Ability to communicate with employees at all levels of an organization
• Phenomenal attention to detail and time management skills
• Ability to adapt to a fast paced continually changing business and work environment while managing multiple priorities
• Superb verbal and written communication skills
• Demonstrated commitment to high professional ethical standards and a diverse and collaborative workplace

Job Type: Full-time

Salary: $40,000.00 - $50,000.00 per year

Benefits:

• Health insurance
• Vision insurance
• 401(k)
• Paid time off
• Dental insurance

Schedule:

• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Sales: 2 years (Preferred)
• SaaS Renewals or SaaS sales: 2 years (Preferred)

Work Location: Remote