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Remote Support Technician I Jobs

Remote Support Technician Jobs
By HonorBuilt At Georgia, United States
This is a remote/work from home position.
Document internal processes and procedures related to duties and responsibilities.
Excellent written and verbal skills.
A “can do” approach for receiving customer issues through telephone, email and other avenues.
Diagnosis and troubleshooting issues for Point of Sale Systems (Aloha, SICOM & RPOS and others).
Diagnosis and troubleshooting of networking issues, wired and wireless.
Support Technician I, Ii, Iii-Transportation Tech Support Pt
By Utah Valley University At Orem, UT, United States
Demonstrated skills and experience working in a customer service, team-oriented collaborative environment.
Knowledge of Windows and Mac operating systems.
Knowledge of various computer applications, including Office 365 software, internet tools, diagnostic tools, and email systems.
Knowledge of TCP/IP and application network protocols, operating system configuration, and anti-virus software.
Demonstrated skills communicating to customers in a user-friendly manner.
Strong interpersonal, verbal and written communication skills.
Remote Support Technician Jobs
By Andromeda Technology Solutions At , Remote $45,000 - $55,000 a year
Working scheduled remote appointments for service tickets beyond break/fix
Experience with Microsoft Azure and Office 365
Monthly Activities (game nights, trivia, bingo night etc.) (We have figured out ways to do this remotely)
Helping the other members of the team with tickets in a collaborative manner.
Advanced on Microsoft Server Operating Systems (2008-2019)
Advanced on Microsoft Workstation Operating Systems (XP to Windows 10)
Commissioning Support Technician I
By IEA At ,
Follow directions and self motivated to learn job duties and responsibilities
Travel extensively with little or no notice to customer wind farm sites
Perform duties under supervision as required such as troubleshooting, repairs, and maintenance.
Provide support to onsite field services team leaders when and where needed.
Ability to multi-task and prioritize competing requests.
It Remote Support Specialist I ($20.00 - $24.00 / Hour)
By Talentify.io At United States
Update agency management systems accurately to reflect changes in appointment status.
Manage the creation, maintenance, and termination of individual agency user profiles within the Flood quoting system.
Collaborate with Field Managers and in-house staff to process necessary agency/producer changes, appointments, and inquiries.
Stay up-to-date with state licensing regulations and system knowledge.
Manage requests related to agency mergers and acquisitions.
Ability to manage multiple tasks with attention to detail in a high-volume environment.
Product Support Tech I - Remote
By Terex Corporation At United States
Must have strong interpersonal and communication skills.
Knowledge of engines is highly preferred.
Hands-on knowledge of Genie product line is desirable.
Knowledge of construction and/or automotive equipment is a definite plus.
Experience in customer service or technical support.
Excellent learning and training skills.
It Remote Support Specialist I
By Hanger, Inc. At United States
Perform responsibilities within established SOX and Security compliance criteria
Service Desk/Help Desk experience is preferred.
Strong customer service, communication, and follow-up skills are fundamental to your success in this role.
Tier 1 Help Desk Specialist - Remote
Contribute positively to our customer service, incident, and request service level agreements
Coordinate escalation and resolution of technical issues with IT teams
Analyst I - Remote
By Health Services Advisory Group, Inc. (HSAG) At United States
Exhibit the ability to learn efficient SAS programming skills.
Knowledge of statistical programming in at least one software language.
Experience working with relational databases.
Excellent verbal and written communication skills.
ESSENTIAL COMPETENCIES, DUTIES, AND RESPONSIBILITIES
Serve as an integral part of HSAG Data Science & Advanced Analytics division.
National Support Technician I - Production Equipment
By Canon Solutions America At Irving, TX, United States
Informs CSA Management on escalation status.
Field service experience, including printer knowledge and testing and/or diagnostic applications.
Frequently utilizes SAR, imPACT, RCCA and CRM, Maintenance Assist, Remote Assist & ADAM.
Assists in creating documents and inputs updated technical information to maintain knowledge database, Core Competencies/technical publications.
Advanced computer skills (networking, multi operating system, windows server, Linux etc.) preferred.
Technical certifications such as A+, Network+, or MCSE are highly desired.
Support Technician I Jobs
By StackPath At Dallas, TX, United States
LPIC strongly desired but not required. If you’re interested in this certification, we’ll help you earn it on the job
Provide customer support via a ticket, chat, and phone systems: Network, CDN, and Colocation to resolve customer requests
Evaluate the nature of a customer’s issue and either resolve the issue yourself or assign it to the appropriate support team
Escalate urgent or advanced issues per standard operating policies
Monitor global networks and server farms ensuring availability according to service level agreements
Communicate and follow-up with customers within SLA
Member Support Phone Specialist I (Remote)
By Guild At United States
Familiarity with using knowledge management tools (Guru, Confluence, etc)
Education benefits and tuition assistance to help your future development and growth
We Currently Offer The Following Benefits
Respond to inbound learner questions about their benefit, employer’s policy, program options, and technical issues via inbound phones
1-2 years experience in a customer service or operations role
Excellent written and/or verbal communication skills
Product Support Technician Ii (Remote)
By Home Depot / THD At , Atlanta, 30301, Ga
Experience with CRM or standard ticketing systems and remote monitoring and management software
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Familiarity with administering mobile devices and mobile device management systems
Understanding of Data management (backup) software and Windows Server
Experience with Microsoft Office standard applications
Experience with troubleshooting and diagnosing basic-level networking issues and problems with modern operating systems
Laboratory Support Technician I
By Fox Hospital At , Sidney, 13838, Ny
Required - No experience necessary.
Preferred - Minimum 1 year experience.
The Laboratory Support Technician answers the telephone as necessary.
The Laboratory Support Technician will follow all hospital and laboratory policies and procedure.
Builds strong patient relationships and delivers patient-centric solutions.
Uses a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
Engineering Support Technician Ii (Remote)
By Cable ONE At , Remote
CCNA/JNCIS or equivalent routing & switching certification, and/or optical certification required.
Multi Services Operator (MSO) / Cable Operator experience preferred
Must be a self-starter with sound problem solving and troubleshooting skills.
Excellent analytical and troubleshooting skills.
Excellent computer skills including Microsoft Excel and Microsoft Access.
Experience with Remedy/ServiceNow would be plus
Remote Clinical Support Services Specialist I
By Envision Healthcare At Dallas, TX, United States
Demonstrated attention to detail and analytical skills capable of ensuring accuracy of documentation within the Onboarding process.
High School Diploma or General Education Degree (GED).
1+ years of experience as previously described.
Internet savvy with strong research capabilities.
Be Curious -embrace learning, seek out diversity of thought, listen openly, ask questions, and ask for feedback
Instill Trust -have the hard conversation, presume good intent, honor commitments, and do the right thing for patients and each other
Support Technician Remote Jobs
By The Computer Merchant, LTD (TCM) At North Carolina, United States
Desired: Zendesk, Jira, Experience in K-12 education
Prioritize and schedule incidents. Escalate incidents (when required) to the appropriately experienced technician.
Access knowledge bases, and frequently asked questions resources to aid in problem resolution.
Exceptional written and oral communication skills.
Experience supporting front end users.
Proven analytical and problem-solving abilities.
Controls Technician, Remote Support
By Rockwell Automation At , Mayfield Village, Oh
Support our area of Automation and share knowledge with engineers.
High School Diploma or GED and Technical School Work or equivalent relevant work experience
Two or more years of experience designing, starting up, and troubleshooting industrial automation systems.
Experience with networks including ControlNet, DeviceNet, and EtherNet/IP.
To learn more about our benefits package, please visit at www.raquickfind.com.
Provide technical support by solving customer issues by phone, chat, and email.
Technician I, Remote Care
By Abbott Laboratories At , Arecibo, Pr
Adhere to Abbott company policies, operating procedures and work instructions, including time management, attendance, product experience reporting, and patient data privacy.
This position works out of our Arecibo, Puerto Rico location for our Cardiac Rythm Management division (CRM).
Product support topics include website navigation, mobile device support, telecommunication connectivity, information, set-up, and approved troubleshooting for Abbott-proprietary remote care products.
Complete required trainings and certifications, as needed.
Comply with U.S. Food and Drug Administration (FDA) regulations, other regulatory requirements.
Perform other related duties and responsibilities, on occasion, as assigned. Overtime may be required.
Cpc Processor I Customer Support - Remote | Wfh
By Get.It Recruit - Administrative At Phoenix, AZ, United States

Join our dynamic team and be part of a groundbreaking health technology company that is revolutionizing the way health data is exchanged. We are a leader in the industry, dedicated to improving ...

Product Support Technician (Remote)
By Home Depot / THD At , Atlanta, 30301, Ga $60 a day
Experience with CRM or standard ticketing systems and remote monitoring and management software
The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.
Participates in formal and informal training sessions to gain new skills and knowledge
Familiarity with administering mobile devices and mobile device management systems
Understanding of Data management (backup) software and Windows Server
Accesses software updates, drivers, and knowledge base to aid in problem resolution

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for a Remote Support Technician I to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting and resolving customer issues, providing technical advice and guidance, and ensuring customer satisfaction. If you are passionate about technology and helping others, this is the perfect job for you!

Overview A Remote Support Technician I is a technical support specialist who provides remote technical support to customers over the phone, email, or other remote communication channels. They are responsible for troubleshooting customer issues, providing technical advice, and helping customers resolve their technical problems. Detailed Job Description A Remote Support Technician I is responsible for providing remote technical support to customers over the phone, email, or other remote communication channels. They must be able to troubleshoot customer issues, provide technical advice, and help customers resolve their technical problems. They must also be able to provide customer service and support to customers in a professional and courteous manner. Job Skills Required
• Excellent customer service and communication skills
• Knowledge of computer hardware, software, and networking
• Ability to troubleshoot technical problems
• Ability to explain technical concepts to non-technical customers
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• 1+ years of experience in a technical support role
• Knowledge of computer hardware, software, and networking
• Experience with customer service and support
• Knowledge of remote support tools and technologies
Job Knowledge
• Knowledge of computer hardware, software, and networking
• Knowledge of remote support tools and technologies
• Knowledge of customer service and support
• Knowledge of troubleshooting techniques
Job Experience
• 1+ years of experience in a technical support role
• Experience with customer service and support
• Experience with remote support tools and technologies
Job Responsibilities
• Provide remote technical support to customers over the phone, email, or other remote communication channels
• Troubleshoot customer issues, provide technical advice, and help customers resolve their technical problems
• Provide customer service and support to customers in a professional and courteous manner
• Monitor customer support tickets and respond in a timely manner
• Document customer support issues and resolutions in a database