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Remote Support Technician I Jobs in Arkansas

It Remote Support Specialist I ($20.00 - $24.00 / Hour)
By Talentify.io At United States
Update agency management systems accurately to reflect changes in appointment status.
Manage the creation, maintenance, and termination of individual agency user profiles within the Flood quoting system.
Collaborate with Field Managers and in-house staff to process necessary agency/producer changes, appointments, and inquiries.
Stay up-to-date with state licensing regulations and system knowledge.
Manage requests related to agency mergers and acquisitions.
Ability to manage multiple tasks with attention to detail in a high-volume environment.
Product Support Tech I - Remote
By Terex Corporation At United States
Must have strong interpersonal and communication skills.
Knowledge of engines is highly preferred.
Hands-on knowledge of Genie product line is desirable.
Knowledge of construction and/or automotive equipment is a definite plus.
Experience in customer service or technical support.
Excellent learning and training skills.
It Remote Support Specialist I
By Hanger, Inc. At United States
Perform responsibilities within established SOX and Security compliance criteria
Service Desk/Help Desk experience is preferred.
Strong customer service, communication, and follow-up skills are fundamental to your success in this role.
Tier 1 Help Desk Specialist - Remote
Contribute positively to our customer service, incident, and request service level agreements
Coordinate escalation and resolution of technical issues with IT teams
Analyst I - Remote
By Health Services Advisory Group, Inc. (HSAG) At United States
Exhibit the ability to learn efficient SAS programming skills.
Knowledge of statistical programming in at least one software language.
Experience working with relational databases.
Excellent verbal and written communication skills.
ESSENTIAL COMPETENCIES, DUTIES, AND RESPONSIBILITIES
Serve as an integral part of HSAG Data Science & Advanced Analytics division.
Member Support Phone Specialist I (Remote)
By Guild At United States
Familiarity with using knowledge management tools (Guru, Confluence, etc)
Education benefits and tuition assistance to help your future development and growth
We Currently Offer The Following Benefits
Respond to inbound learner questions about their benefit, employer’s policy, program options, and technical issues via inbound phones
1-2 years experience in a customer service or operations role
Excellent written and/or verbal communication skills

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for a Remote Support Technician I to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting and resolving customer issues, providing technical advice and guidance, and ensuring customer satisfaction. If you are passionate about technology and helping others, this is the perfect job for you!

Overview A Remote Support Technician I is a technical support specialist who provides remote technical support to customers over the phone, email, or other remote communication channels. They are responsible for troubleshooting customer issues, providing technical advice, and helping customers resolve their technical problems. Detailed Job Description A Remote Support Technician I is responsible for providing remote technical support to customers over the phone, email, or other remote communication channels. They must be able to troubleshoot customer issues, provide technical advice, and help customers resolve their technical problems. They must also be able to provide customer service and support to customers in a professional and courteous manner. Job Skills Required
• Excellent customer service and communication skills
• Knowledge of computer hardware, software, and networking
• Ability to troubleshoot technical problems
• Ability to explain technical concepts to non-technical customers
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• 1+ years of experience in a technical support role
• Knowledge of computer hardware, software, and networking
• Experience with customer service and support
• Knowledge of remote support tools and technologies
Job Knowledge
• Knowledge of computer hardware, software, and networking
• Knowledge of remote support tools and technologies
• Knowledge of customer service and support
• Knowledge of troubleshooting techniques
Job Experience
• 1+ years of experience in a technical support role
• Experience with customer service and support
• Experience with remote support tools and technologies
Job Responsibilities
• Provide remote technical support to customers over the phone, email, or other remote communication channels
• Troubleshoot customer issues, provide technical advice, and help customers resolve their technical problems
• Provide customer service and support to customers in a professional and courteous manner
• Monitor customer support tickets and respond in a timely manner
• Document customer support issues and resolutions in a database