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Remote Support Technician I Jobs in Iowa

Remote Support Technician Jobs
By Andromeda Technology Solutions At , Remote $45,000 - $55,000 a year
Working scheduled remote appointments for service tickets beyond break/fix
Experience with Microsoft Azure and Office 365
Monthly Activities (game nights, trivia, bingo night etc.) (We have figured out ways to do this remotely)
Helping the other members of the team with tickets in a collaborative manner.
Advanced on Microsoft Server Operating Systems (2008-2019)
Advanced on Microsoft Workstation Operating Systems (XP to Windows 10)
Engineering Support Technician Ii (Remote)
By Cable ONE At , Remote
CCNA/JNCIS or equivalent routing & switching certification, and/or optical certification required.
Multi Services Operator (MSO) / Cable Operator experience preferred
Must be a self-starter with sound problem solving and troubleshooting skills.
Excellent analytical and troubleshooting skills.
Excellent computer skills including Microsoft Excel and Microsoft Access.
Experience with Remedy/ServiceNow would be plus
Lab Support Technician I
By University of Arkansas At , Little Rock, Ar
Education discount for staff and dependents (undergraduate only)
Career Training and Educational Opportunities
Fill out all Safety Intelligence reports and deliver to the Core Lab Manager.
High School Diploma, GED or formal education equivalent
Health: Medical, Dental and Vision plans available for qualifying staff and family
Holiday, Vacation and Sick Leave
Pc Support Technician I
By County of Greenville At , Greenville, Sc $22.62 an hour

Provides user support to County employees for computer hardware, software and peripherals in an assigned department; identifies and resolves problems to restore service to user in a timely and ...

Sales Manager I (Remote)
By Hunter Industries At , Remote
Knowledge of finance and budgeting processes. Ability to manage expenses within budget.
While this job is performed remotely, applicants should reside in the San Diego metropolitan area to best serve the assigned territory.
Minimum five years equivalent industry experience preferred (within sales, installation, or a technical discipline).
Product-appropriate advanced level technical expertise and certifications preferred.
Fluency in other languages commonly spoken within the region preferred. Knowledge of regional business and cultural practices preferred.
Executes customer training programs, trade shows, promotional events, and maintains Hunter CRM software (i.e. Salesforce) in assigned territory.
Deskside Technician I (Remote)
By Stefanini, Inc At , Remote $23 - $27 an hour
Listed salary ranges may vary based on qualifications, experience, and local market.
1+ years of experience in a related help desk or IT support area required
Requires 1+ years of technical support experience with the following: Windows 10, VoIP, Teamcenter, mobile phones including Android and iPhone experience
Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more;
Office 365 experience is preferred but not required.
Provide hardware/software support services to onsite client including break/fix
Remote Support Engineer I (Sat-Wed, 9A-6P Est)
By Coretelligent At , Tampa, Fl
2+ years of related work experience
Excellent communication skills, both written and verbal
Disability Insurance: Company paid! Offering Long-term and Short-term disability to provide a portion of your income during times you cannot work
Learning and Development: We are dedicated to your professional development. We contribute for you to invest in your continued education.
Receive and respond to internal incident escalation, to provide consultation on next steps or further assistance to the user
Receives and responds to inbound incident request from Clients, and Internal & External users

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for a Remote Support Technician I to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting and resolving customer issues, providing technical advice and guidance, and ensuring customer satisfaction. If you are passionate about technology and helping others, this is the perfect job for you!

Overview A Remote Support Technician I is a technical support specialist who provides remote technical support to customers over the phone, email, or other remote communication channels. They are responsible for troubleshooting customer issues, providing technical advice, and helping customers resolve their technical problems. Detailed Job Description A Remote Support Technician I is responsible for providing remote technical support to customers over the phone, email, or other remote communication channels. They must be able to troubleshoot customer issues, provide technical advice, and help customers resolve their technical problems. They must also be able to provide customer service and support to customers in a professional and courteous manner. Job Skills Required
• Excellent customer service and communication skills
• Knowledge of computer hardware, software, and networking
• Ability to troubleshoot technical problems
• Ability to explain technical concepts to non-technical customers
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• 1+ years of experience in a technical support role
• Knowledge of computer hardware, software, and networking
• Experience with customer service and support
• Knowledge of remote support tools and technologies
Job Knowledge
• Knowledge of computer hardware, software, and networking
• Knowledge of remote support tools and technologies
• Knowledge of customer service and support
• Knowledge of troubleshooting techniques
Job Experience
• 1+ years of experience in a technical support role
• Experience with customer service and support
• Experience with remote support tools and technologies
Job Responsibilities
• Provide remote technical support to customers over the phone, email, or other remote communication channels
• Troubleshoot customer issues, provide technical advice, and help customers resolve their technical problems
• Provide customer service and support to customers in a professional and courteous manner
• Monitor customer support tickets and respond in a timely manner
• Document customer support issues and resolutions in a database