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Remote Call Center Supervisor Jobs in Cook, Illinois

Call Center Sales Supervisor
By USA Vein Clinics, Vascular, Fibroid and Oncology Centers At Northbrook, IL, United States
Solid Knowledgeable of telephone call center systems
Solid multi-tasking, prioritization and organizational skills
Exceptional written and verbal communications skills
2+ Years supervisory or lead experience (to include direct coaching and counseling)
Demonstrated experience handling escalated callers, service issue, and employee conflicts
Coaches' employees to reached desired sales goals and targets, while navigating through pivots, objections and rebuttals
Call Center Escalations Specialist (Remote, Us)
By Alpine Home Air At Chicago, IL, United States
Possesses excellent verbal communication skills
Paid educational and professional development training
Has 4+ years with a successful track record of problem solving in customer service roles
Can easily navigate computers and CRM systems
Can type quickly and accurately
Has emotional resilience and the ability to handle upset customers in a calm, professional manner
Registered Nurse Triage - Call Center Remote
By NorthShore University HealthSystem At , Evanston, Il
Location: 4901 Searle Parkway, Skokie IL. This position will be fully remote after the introductory period.
Education: Graduate of a NLN accredited school of nursing required; BSN strongly preferred
Certification: BLS/CPR certification for the Healthcare Provider required
Experience: 1 year of nursing experience in a doctor's office or hospital setting required; Primary Care experience a plus
Phone triage, test results, medication refills, prior authorizations, conveying plans of care patient education/teaching
Registered Nurse Triage - Call Center Remote
Call Center Supervisor Jobs
By Olliv By CoinFlip At Chicago, IL, United States
Min. 3 years of supervisory/management experience required.
Excellent people management and supervisory skills; Ability to effectively coach and mentor customer service representatives.
Monitor the time management, mood and morale of team members.
Explain products and services in a courteous and respectful manner, demonstrating knowledge of company product lines, services, and policies.
Previous experience in a call-center or high-volume customer support role preferred.
Prior experience as customer support supervisor or similar supervisory position for a minimum of 3 years; previous call-center experience preferred.
Automotive Parts Call Center Rep - Remote
By Transtar Industries Inc At , Walton Hills, 44146, Oh
Utilize aftermarket parts cataloging and parts knowledge to assist with their customer’s needs and facilitate any necessary troubleshooting
Communicate with branch managers on any service related issues
Minimum 3 years’ experience in automotive aftermarket internal/counter sales
High School Diploma, or equivalent work experience in role
Experience using automotive aftermarket parts cataloging
Experience using web based order portals
Call Center Representative - Remote / Office
By MedaTrax, inc. At Chicago, IL, United States
Frequently attend educational seminars to improve knowledge and performance level
Manage large amounts of inbound and outbound calls in a timely manner
Previous experience in a customer support role
Strong phone and verbal communication skills along with active listening
Ability to multi-task, set priorities and manage time effectively
Follow communication “scripts” when handling different topics
Call Center Supervisor Jobs
By Milan Laser Hair Removal At Omaha Metropolitan Area, United States
Communicating regularly with field managers regarding potential and existing client scheduling
Display superior customer service skills
Superior knowledge of the Client Coordinator role
Display exceptional communication skills, both written and verbal
To be considered for this opportunity, candidates must meet all the following requirements:
Development of the team and quality control resulting in conversion success.
Remote Call Center - $15 Per Hour
By Talentify.io At United States
Competitive pay and benefits package
Previous work experience in a fraud-related field
What To Expect (Job Responsibilities)
How To Stand Out (Preferred Qualifications)
Opportunities for career advancement within the company
Chance to work with a dynamic team in the payment technology industry
Remote Receptionist/Call Center
By Ethics and Public Policy Center At United States
Assisting with clerical and administrative duties, including data entry, filing, and photocopying
Prior experience working in a receptionist or call center role
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Knowledge of basic office equipment, including printers, copiers, and telephones.
Answering and directing phone calls to appropriate individuals
Remote Call Center Representative ($21.00 - $21.63 / Hour)
By Talentify.io At United States

Years of experience: 2 years

Responds professionally to inquiries from internal/external customers.

Call Center Representative (Remote) ($52000.00 - $57500.00 / Year)
By Talentify.io At United States
Strong multitasking, prioritization, and time management skills
Remote work option available for increased flexibility
Manage inbound and outbound calls, scheduling appointments and resolving patient issues
Meet contact center target metrics to ensure an unmatched patient experience
High School diploma or equivalent required, some undergraduate education preferred
Customer service and/or clinical reception experience preferred
Call Center Appointment Service Coordinator - (Remote In Georgia)
By Talentify.io At United States
Educate members on benefit coverage, patient financials, and proper use of Health Plan systems and facilities
Orient and train new or less experienced staff through on-the-job training programs
Opportunity to make a positive impact on customer satisfaction and retention
Access to electronic medical records systems to efficiently assist customers
Advocate for customer needs and interests within the employer organization
Responsible for scheduling and coordinating appointments across departments
Patient Engagement Center (Call Center) Advocate- Must Live In Oh - Remote
By EyeCare Partners At Ohio, United States
A full suite of benefit offerings.
Permanent work from home opportunity beginning the FIRST day of employment!
Experience working in a fast-paced environment and ability to embrace change
Previous Call Center experience recommended, but not required
Previous Medical Office or equivalent experience recommended
Exceptional written and verbal communication skills with high level of emotional intelligence.
Call Center - Fraud Specialist - $15.00 - Remote
By Talentify.io At United States
Acquires and applies job skills, learns company policies and procedures to complete assigned tasks.
Previous work experience in a fraud-related field.
Acquires and applies job skills and learns company policies and procedures.
This position is eligible to be considered for remote hiring.
Investigates potential credit card fraud cases based on information received from the fraud detection system.
Analyzes account history, including payment and transaction history.
Call Center Clinical Pharmacy Technician - Remote
By Prime Therapeutics At , Remote
You will determine appropriateness for medications and communicate decision to physicians, physician`s office staff, medical management staff and/or pharmacists.
For CPTs assigned to work the fax queue, responsibilities will also include:
Must have an active pharmacy technician licensure or registration in accordance with state requirements.
Active Pharmacist license supersedes requirement for CPT and/or PTCB.
Specialty or retail pharmacy industry experience, previous reimbursement experience, and/or working in a health plan/health care setting.
Excellent written and verbal communication skills.
Remote Medical Call Center Receptionist
By Toni Group, LLC At United States
Develop and maintain a knowledge base of the evolving products and services
Previous experience in customer service, sales, or other related fields
Excellent written and verbal communication skills
A 401k with a 4% employer contribution is offered after the first year of employment. Performance appraisals occur annually.
MUST HAVE A DEDICATED AREA IN WHICH YOU CAN WORK FROM HOME WITHOUT DISTRACTIONS.
Handle customer inquiries and complaints
Call Center Representative - Remote
By Aspen Dental At , Chicago, 60607
Ability to manage high call volume
Experience working in a fast paced, customer driven environment
Previous call center experience a plus
Respond to high volume inbound calls while compassionately handling questions/concerns
Use trained sales techniques to reach company goals of appointments set and customer satisfaction
Various duties as assigned by the Call Center Leadership team
Call Center - Fraud Specialist - $15.00 - Remote ($15.00 / Hour)
By Talentify.io At United States
No relevant experience required (preferred: previous work experience in a fraud-related field).
Acquires and applies job skills and learns company policies and procedures.
This position is eligible for remote hiring.
Respond to 25 or more account inquiries per hour, providing standard/scripted responses to alerts generated within the fraud detection queues.
Assist with completing lost stolen reports, including blocking and transferring compromised accounts to prevent further losses and fraudulent activity.
Build credit card replacement orders and complete shipping materials.
Call Center Supervisor Jobs
By FLEETCOR At Lexington, KY, United States
Collaborates with Operations Manager to ensure all staff are appropriately trained.
Bachelor’s Degree or three-five years of related supervisory experience.
Proven problem-solving skills, identifying root cause and solutions through a high level of critical thinking.
Proven effective and professional oral and written communication skills with various levels of audience.
Working knowledge of Microsoft Word, Excel, Outlook and the internet.
Prior experience as a subject matter expert for policies and procedures highly desired.
Call Center Trainer (Remote)
By Balance Staffing Company At United States
Your experience and skills will include:
Coordinate with other sales trainers and sales managers and class feedback and areas of improvement
Must be able to engage a team in a remote environment
Working knowledge of Licensed Healthcare Insurance Sales, laws, and best practices
The ability to work remotely in a quiet space with privacy
Supportive, transparent, and collaborative leadership
Remote Call Center Customer Experience Associate ($18.00 / Hour)
By Talentify.io At United States
Opportunity to work remotely from the comfort of your own home
Comprehensive benefits package including medical, dental, vision, and retirement planning
Serve as a product ambassador, educating customers on our offerings
High school diploma, GED, or relevant work experience
Minimum 6 months of customer service or sales experience
Must have high-speed internet connection available at home

Are you an experienced call center supervisor looking for a new challenge? We are looking for a motivated and organized individual to join our remote call center team as a supervisor. You will be responsible for managing a team of remote call center agents, ensuring customer satisfaction and providing excellent customer service. If you have the skills and experience to take on this role, we would love to hear from you!

Overview A Remote Call Center Supervisor is responsible for managing and overseeing the day-to-day operations of a remote call center. This includes supervising staff, monitoring customer service, providing training and support, and ensuring that customer service standards are met. The Remote Call Center Supervisor must have excellent communication and organizational skills, as well as the ability to work independently and remotely. Detailed Job Description The Remote Call Center Supervisor is responsible for managing and overseeing the day-to-day operations of a remote call center. This includes supervising staff, monitoring customer service, providing training and support, and ensuring that customer service standards are met. The Remote Call Center Supervisor must have excellent communication and organizational skills, as well as the ability to work independently and remotely.

The Remote Call Center Supervisor will be responsible for:

• Supervising and managing remote call center staff
• Monitoring customer service and ensuring customer satisfaction
• Providing training and support to staff
• Ensuring customer service standards are met
• Developing and implementing policies and procedures
• Analyzing customer service data and trends
• Resolving customer service issues
• Developing and maintaining relationships with customers
• Ensuring compliance with applicable laws and regulations
Job Skills Required
• Excellent communication skills
• Strong organizational skills
• Ability to work independently and remotely
• Knowledge of customer service principles and practices
• Knowledge of applicable laws and regulations
• Ability to analyze customer service data and trends
• Ability to develop and implement policies and procedures
• Ability to resolve customer service issues
Job Qualifications
• Bachelor’s degree in Business Administration, Management, or related field
• At least 3 years of experience in a customer service or call center environment
• At least 1 year of experience in a supervisory role
• Knowledge of customer service principles and practices
• Knowledge of applicable laws and regulations
• Ability to analyze customer service data and trends
• Ability to develop and implement policies and procedures
• Ability to resolve customer service issues
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of applicable laws and regulations
• Knowledge of customer service data and trends
• Knowledge of policies and procedures
Job Experience
• At least 3 years of experience in a customer service or call center environment
• At least 1 year of experience in a supervisory role
Job Responsibilities
• Supervise and