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Hotel Front Desk Supervisor Jobs in North Carolina

Front Desk Supervisor Jobs
By Embassy Suites Charlotte-Concord Golf Resort & Spa At Concord, NC, United States
Assisting the Front Office Manager in the day-to-day operations of the front desk while ensuring 100% guest satisfaction.
Previous hotel front desk supervisory experience preferred or related supervisory experience.
OnQ and Hilton experience preferred.
Outstanding guest service skills; Strong hospitality skills.
You will look for new ways to enhance the guest experience
Registering our guests and assisting with guest departures while providing prompt and courteous service.
Front Desk Supervisor Jobs
By Pyramid Global Hospitality At Raleigh, NC, United States

The Front Desk Supervisor provides guidance and leadership as the lead Front Office Clerk ensuring consistent quality customer service is delivered. The Front Desk Supervisor will: Communicate ...

Front Desk Supervisor - 21C Museum Hotel
By 21c Museum Hotels At Durham, NC, United States
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Performs other duties as assigned, requested or deemed necessary by management.
Know standard cash handling procedures and knowledge of computerized cash register systems.
Minimum one year previous experience as a front office supervisor or minimum of two years front office experience in hotel work.
Oversees all day to day operations of Front Desk staff, insuring that all established front office and hotel policies are followed.
Maximizing revenue in each phone/desk transaction.
Front Desk Supervisor - Hilton Asheville Biltmore Park
By Biltmore At Asheville, NC, United States
Ability to access and accurately input information using a moderately complex computer system, including DoubleTree by Hilton property management systems
Outstanding medical, dental, and vision benefits coverage!
Demonstrate working knowledge of the service standards.
Performs other duties and responsibilities as assigned or required.
Interpersonal skills to provide overall guest satisfaction.
$17.00 per hour starting pay!

Are you looking for a challenging and rewarding role in the hospitality industry? We are seeking an experienced Hotel Front Desk Supervisor to join our team and provide exceptional customer service to our guests. As the Hotel Front Desk Supervisor, you will be responsible for overseeing the daily operations of the front desk, ensuring that all guests receive the highest level of service. If you have a passion for hospitality and are looking for an opportunity to grow and develop your skills, this is the perfect job for you!

What is Hotel Front Desk Supervisor Job Skills Required?

• Excellent customer service skills
• Ability to multitask and prioritize tasks
• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Ability to handle cash and credit transactions
• Ability to handle difficult customer situations
• Ability to work flexible hours

What is Hotel Front Desk Supervisor Job Qualifications?

• High school diploma or equivalent
• Previous experience in a hotel or hospitality setting
• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Ability to handle cash and credit transactions
• Ability to handle difficult customer situations
• Ability to work flexible hours

What is Hotel Front Desk Supervisor Job Knowledge?

• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices
• Knowledge of local area attractions and services

What is Hotel Front Desk Supervisor Job Experience?

• Previous experience in a hotel or hospitality setting
• Previous experience in a customer service role
• Previous experience in a supervisory role

What is Hotel Front Desk Supervisor Job Responsibilities?

• Greet guests upon arrival and check them in
• Answer guest inquiries and provide information about hotel services
• Process payments and handle cash and