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Hotel Front Desk Supervisor Jobs in Pennsylvania

Front Desk Supervisor Jobs
By Sage Hospitality Group At Pittsburgh, PA, United States
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Performs other duties as assigned, requested or deemed necessary by management.
Ability to communicate information and hotel services to management and guests. Second language may be required.
Requires high school graduate level mathematical aptitude and knowledge of standard cash handling procedures and computerized cash register systems.
Requires knowledge of company/hotel policies and procedures and the ability to determine course of action based on these guidelines.
Excellent speech communication skills required for continual interaction with guests. Frequent use of phone.
Front Desk Supervisor Jobs
By The Wurzak Hotel Group At Philadelphia, PA, United States
Attention to details with good organizational and efficient time management skills.
Any other tasks/duties as requested by management.
Update group information. Maintain, monitor, and prepare group requirements. Relay information to appropriate personnel.
Receive information from the previous shift manger and pass on pertinent details to the oncoming manager.
Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees.
Perform special projects and other responsibilities as assigned.
Hotel Front Desk Attendant
By WizeHire At Pittsburgh, PA, United States

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their ...

Are you looking for a challenging and rewarding role in the hospitality industry? We are seeking an experienced Hotel Front Desk Supervisor to join our team and provide exceptional customer service to our guests. As the Hotel Front Desk Supervisor, you will be responsible for overseeing the daily operations of the front desk, ensuring that all guests receive the highest level of service. If you have a passion for hospitality and are looking for an opportunity to grow and develop your skills, this is the perfect job for you!

What is Hotel Front Desk Supervisor Job Skills Required?

• Excellent customer service skills
• Ability to multitask and prioritize tasks
• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Ability to handle cash and credit transactions
• Ability to handle difficult customer situations
• Ability to work flexible hours

What is Hotel Front Desk Supervisor Job Qualifications?

• High school diploma or equivalent
• Previous experience in a hotel or hospitality setting
• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Ability to work independently and as part of a team
• Ability to handle cash and credit transactions
• Ability to handle difficult customer situations
• Ability to work flexible hours

What is Hotel Front Desk Supervisor Job Knowledge?

• Knowledge of hotel operations and procedures
• Knowledge of computer systems and software
• Knowledge of customer service principles and practices
• Knowledge of local area attractions and services

What is Hotel Front Desk Supervisor Job Experience?

• Previous experience in a hotel or hospitality setting
• Previous experience in a customer service role
• Previous experience in a supervisory role

What is Hotel Front Desk Supervisor Job Responsibilities?

• Greet guests upon arrival and check them in
• Answer guest inquiries and provide information about hotel services
• Process payments and handle cash and