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Helpdesk Tech Jobs

Helpdesk Jobs
By RICEFW Technologies Inc At Jackson, MS, United States
1 year of customer service experience
1 year experience working on a help desk, or more specifically experience with system access technical issues
1 year proficieny on a Windows PC
Demonstated ability to be organized
demonstated ability to be organized
Helpdesk Agent (Hourly) Jobs
By WESTAT At , Rockville
Experience with remote conferencing software such as Microsoft Teams and Zoom.
Experience with remote support software, such as LogMeIn Rescue.
Complete project non-disclosure forms, ensure, and adhere to project confidentiality requirements at all times.
Agents are responsible for learning project material in the Help Desk knowledge base and other reference materials.
Minimum 1-year customer service or Help Desk/call center experience.
Must be able to spell accurately, have good sentence composition skills, and communicate using professional etiquette.
Helpdesk Tech Jobs
By Petro Marine Services At , Anchorage
Education and Certifications: Hold at least a High School Diploma, and a relevant college degree (e.g., A+ certification) is preferred.
Troubleshooting Skills: Exhibit strong troubleshooting abilities and effectively communicate technical concepts to non-technical users.
Active Directory and O365 Management:
Hardware and Software Knowledge: Possess advanced knowledge of hardware components and proficiency in the MS Office suite.
Customer Service Excellence: Possess a deep commitment to customer service ethics and practices, ensuring exceptional end-user experiences.
Basic Network Understanding: Demonstrate a solid understanding of basic network topology.
Helpdesk Administrator Jobs
By Motive Infrastructure Solutions At , Austin, 78745

Receives and responds to queries (via email, chat, phone, etc.). Contacts querant and gathers details or additional information on the issue until comprehension is complete. Determines the best ...

Helpdesk Analyst Jobs
By Material At , New York, 10016 $22 - $28 an hour
Detail-oriented and organized, with strong time management skills
Assist with IT asset management, including tracking, inventory, and disposal of hardware and software
Contribute to the development and maintenance of the Self-Service Knowledge Base, creating and updating articles to empower users with self-help resources
Assist in the setup, configuration, and maintenance of new employee workstations, devices, and software, ensuring a smooth onboarding experience
Provide support for remote employees, including VPN setup and troubleshooting
Perform other duties as assigned by the Help Desk Manager, demonstrating flexibility and adaptability in a dynamic work environment
Helpdesk & Desktop Systems Tech Ii
By Omeros Corporation At , Seattle $95,000 - $114,000 a year
A minimum of 3 years of systems, networking, and application management experience
Technical Education, Skills and Knowledge Required:
Utilize approved remote access tools to assist end-users with software installations, configurations, and troubleshooting
CompTIA A+ Certification is preferred
Working knowledge of end-user productivity and collaboration tools such as Office 365, SharePoint, Zoom/Zoom Rooms, and other SaaS systems
Working knowledge of general IT security best-practices
It/ Helpdesk Tech Support
By CBH Homes At Meridian, ID, United States
Outstanding organizational and time-management skills
Proven experience as IT Technician or relevant position
Excellent diagnostic and problem solving skills
Good knowledge of internet security and data privacy principles
Work with IT team to handle all IT help desk requests, follow up to ensure complete
Report on/track requests for trends/recurring issues that need to be resolved
Helpdesk Analyst Jobs
By iShift At Scottsdale, AZ, United States
Perform event diagnosis, incident handling, problem management, and resolution.
Manage End-point processes including PC/Laptop imaging, asset inventory management, end user application installation and support, and shipping/receiving.
Technical Certifications or related experience
Provide remote and in-person support assistance.
Previous IT Help Desk or Technical Support Experience
Functional knowledge of Active Directory, Exchange/Outlook/OWA, Windows 10, Internet Browsers (IE, Edge, Chrome, and Firefox), Dell PC/Laptop hardware, and Printers.
Helpdesk Specialist Jobs
By Ampcus Inc At White Plains, NY, United States

Client: New York Power Authority (NYPA)

New York Power Authority, 123 Main Street, White Plains, NY 10601

Helpdesk Specialist Jobs
By Interactive Resources - iR At New York, NY, United States
Experience using help desk software and remote support tools preferred
Ideal Skills, Experience, and Competencies:
Strictly adheres to the use of the ticketing system for ALL incidents, changes, and problems; monitors and manages ticket work queues
1year of experience as a Customer Support Specialist or a similar customer service role preferred
Excellent analytical skills & problem-solving skills combined with the ability to provide a quick resolution to problems
High School Diploma/GED or equivalent work experience
Weekend Helpdesk Jobs
By Akkodis At United States
QualificationsPrevious experience in a technical support role, preferably in a customer-facing capacity.
Strong technical skills and ability to diagnose and troubleshoot issues.
Excellent problem-solving skills with attention to detail
Strong focus on customer satisfaction and the ability to understand and communicate effectively.
Pay Range: $20/hr. to $22/hr.
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It/ Helpdesk Tech Support /Network Admin Assistant
By CBH Homes At Meridian, ID, United States
Outstanding organizational and time-management skills
Proven experience as IT Technician or relevant position
Excellent diagnostic and problem solving skills
Good knowledge of internet security and data privacy principles
Work with IT team to handle all IT help desk requests, follow up to ensure complete
Report on/track requests for trends/recurring issues that need to be resolved
Helpdesk Analyst Jobs
By Sprinklr At Texas, United States

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver ...

Helpdesk Specialist Jobs
By Interactive Resources - iR At Tampa, FL, United States
Experience using help desk software and remote support tools preferred
Ideal Skills, Experience, and Competencies:
Strictly adheres to the use of the ticketing system for ALL incidents, changes, and problems; monitors and manages ticket work queues
1year of experience as a Customer Support Specialist or a similar customer service role preferred
Excellent analytical skills & problem-solving skills combined with the ability to provide a quick resolution to problems
High School Diploma/GED or equivalent work experience
Helpdesk Analyst Jobs
By NHS Management, LLC At Tuscaloosa, AL, United States

Job Description Helpdesk Analyst to interface with NHS employees to solve IT issues.

Helpdesk Analyst Jobs
By Yoh, A Day & Zimmermann Company At Dallas, TX, United States
2+ years of experience in an IT support or IT Troubleshooting role or equivalent education.
Excellent troubleshooting skills with Windows 10/11 and Microsoft Office.
Excellent communication and interpersonal skills.
End-User Support Analyst (7 a.m. – 4 p.m. shift)
Dallas, TX (City Place area)
Familiarity with smartphone application installation and troubleshooting.
Helpdesk Specialist Jobs
By Morph Enterprise At Washington, DC, United States
Recommends systems modifications to reduce user problems. Minimum Education/Certification Requirements:
Responds to and diagnoses problems through discussion with users.
Ensures a timely process through which problems are controlled, including problem recognition, research, isolation, resolution, and follow-up steps.
Supervises operation of help desk and serves as focal point for customer concerns.
Provides support to end users on a variety of issues.
Identifies, researches, and resolves technical problems.
Helpdesk Specialist Jobs
By Electrosoft Services Inc At , , Md
1-2 years of experience providing help desk support to onsite and remote clients. A+ desirable
Handle/manage computer equipment moves from workstation cube/office to another.
Submit biweekly reports to OCS manager.
Perform on-site on a regular basis.
Monitor daily Helpdesk ServiceNow tickets assigned to Helpdesk Coordinator to address/resolve.
Provide effective communication/teamwork with Helpdesk and Desktop Team Leads and OCS staff concerning any helpdesk ticket problems or need of assistance.
Helpdesk Specialist Jobs
By DiD Agency At , Philadelphia, 19102, Pa
0-1 years experience working on macOS
Strong problem-solving skills, with the ability to think logically to diagnose root causes.
Excellent written & verbal communications skills.
Want to continually expand your cloud skills
Preparing all full-time new hire laptops and user accounts.
Preparing all contractor/freelancer user accounts.
Finance Representative, Helpdesk Jobs
By TikTok At , Los Angeles, Ca $65,000 - $76,000 a year
Address global finance inquiries in a timely and accurate manner, and provide professional financial suggestions.
Work closely with cross-functional and global finance departments, and stay up-to-date on internal finance policies and practices.
Experience in a customer service/helpdesk environment;
Good logical thinking and communication skills, ability to navigate complex financial topics and translate results into recommendations;
Be proficient in the company's global and local financial policies, process and system, as well as other financial-related matters;
Collect and analyze past consults to improve the team's overall efficiency and satisfaction rating.

Are you looking for a job that allows you to help people while using your technical skills? Look no further! We are looking for a Helpdesk Technician to join our team and provide technical support to our customers. You will be responsible for troubleshooting and resolving customer inquiries, as well as providing technical advice and guidance. If you have a passion for technology and helping others, this is the perfect job for you!

Overview:

Helpdesk Techs provide technical support to customers and employees by troubleshooting hardware and software issues. They are responsible for responding to customer inquiries, resolving technical problems, and providing technical advice and guidance.

Detailed Job Description:

Helpdesk Techs are responsible for responding to customer inquiries and resolving technical problems. They provide technical advice and guidance to customers and employees, troubleshoot hardware and software issues, and install and configure computer systems. They also provide technical support to customers and employees by troubleshooting hardware and software issues.

What is Helpdesk Tech Job Skills Required?

• Excellent customer service skills
• Knowledge of computer hardware and software
• Ability to troubleshoot hardware and software issues
• Knowledge of networking and internet protocols
• Ability to communicate technical information to non-technical users
• Ability to work independently and as part of a team

What is Helpdesk Tech Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ certification or equivalent
• Experience in customer service
• Knowledge of computer hardware and software
• Knowledge of networking and internet protocols

What is Helpdesk Tech Job Knowledge?

• Knowledge of computer hardware and software
• Knowledge of networking and internet protocols
• Knowledge of customer service
• Knowledge of troubleshooting hardware and software issues

What is Helpdesk Tech Job Experience?

• Previous experience in customer service
• Previous experience in technical support
• Previous experience in troubleshooting hardware and software issues

What is Helpdesk Tech Job Responsibilities?

• Respond to customer inquiries and resolve technical problems
• Provide technical advice and guidance to customers and employees
• Troubleshoot hardware and software issues
• Install and configure computer systems
• Provide technical support to customers and employees
• Monitor and maintain computer systems