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Help Desk Specalisist Jobs in Navarro, Texas

Help Desk Specialist Jobs
By MicroFuze IT Inc At Corsicana, TX, United States
·Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical users clearly.
·Strong problem-solving and analytical skills to diagnose and resolve technical issues effectively.
·Relevant certifications (e.g., CompTIA A+, Microsoft Certified Professional, etc.) will be a plus.
·Familiarity with common operating systems (Windows, macOS, etc.) and productivity software (Microsoft Office, Google Workspace, etc.).
·Basic understanding of networking concepts and protocols.
·Customer-centric approach with a commitment to delivering exceptional service and support.
Help Desk Specialist - Steer Health
By Steer Health At Addison, TX, United States
Excellent organizational and time management skills
Working knowledge of help desk Healthcare softwares, SaaS databases and remote control
Utilise excellent customer service skills and exceed customers’ expectations
Preserve and grow your knowledge of help desk procedures, products and services
Proven working experience in providing Help Desk support
Bachelor's degree or equivalent work experience
Help Desk Specialist - Steer Health
By Steer Health At Dallas, TX, United States
Excellent organizational and time management skills
Working knowledge of help desk Healthcare softwares, SaaS databases and remote control
Utilise excellent customer service skills and exceed customers’ expectations
Preserve and grow your knowledge of help desk procedures, products and services
Proven working experience in providing Help Desk support
Bachelor's degree or equivalent work experience
Technical Help Desk (Emr/Ehr)
By System Soft Technologies At Plano, TX, United States
• Position requires strong phone skills and ability to empathic
Contract - Estimated 6+ Months
*Highly preferred some healthcare background.
• Monitor multiple inbound support channels including phone, email and incidents
• Triage, troubleshoot, resolve and escalate incidents as necessary
• Provide customer communications regarding ongoing incidents
Help Desk Manager Jobs
By Memphis Grizzlies At , Memphis, 38103
Knowledge of hospitality, venue management, sports and entertainment, specifically NBA basketball.
Provide accurate reports and metrics to company management.
Active role in the daily management of all service requests.
Familiarity with ITIL and other IT service management frameworks is a plus.
Lead, manage, and hold the service desk team accountable for all daily activities.
Improve the effectiveness of the team members by promoting an environment of knowledge sharing.
Help Desk Representative Jobs
By Intelliswift Software At Plano, TX, United States
Provide input and update to the technical knowledgebase as necessary
Strong written and verbal communication skills
Good problem-solving skills and decision-making ability
Basic knowledge of Windows Operating Systems
Act as a single point of contact via the telephone, email or web for resolution of technology-related issues
Document customer requests in call tracking system
Help Desk Lead Jobs
By Aethon Energy At Dallas, TX, United States
Supervises and manages the Help Desk team members.
Manages problem recognition and resolution. Works with IT Operations team members on complex problems.
Document incident/problem resolution. Develop the Knowledge base.
5+ years of experience in an IT role within the oil and gas upstream industry.
Solid people and communication skills – focuses on solving conflict; maintains confidentiality.
Teamwork - balances team and individual responsibilities; gives and welcomes feedback; contributes to building a positive team spirit.
Help Desk Specialist Jobs
By Procom At San Antonio, Texas Metropolitan Area, United States
* Responsible for ATM configuration management of ATM devices in the ATM Monitoring applications
Duration: 6 months contract with potential extensions/conversion to full time
• First Shift 2pm- 1030pm
*Assist with Nextgen ATM Conversion
* Scheduling and software deployments for multiple countries
* Monitoring and remediation of ATM software failures
Help Desk Supervisor Jobs
By DOCUmation At San Antonio, TX, United States
Communicate and interact with customers, field service, sales, management, and administration in a way that is courteous, positive, and professional
Ability to provide in-depth help desk data points for personnel management functions
Strong knowledge of network, hardware, software, and applications support on networks, printers, copiers, wide format equipment
Computer related skills, such as Microsoft Office Suite, Word, Excel required, mac environments are a plus
Demonstrated analytical and troubleshooting skills
Demonstrated ability to manage multiple priorities and follow through on projects-activities to completion
Help Desk Specialist Jobs
By RTL Networks At , , Um
Copies of certifications are required.
Provide IT support services and call triage including First Call Resolution, Impact and Priority Based Incident Categorization.
Provide timely customer feedback, monitor/update the status of assigned tickets, and ensure warm hand-off and/or ticket escalation.
Maintain a professional appearance and demeanor during duty hours, official travel, and when working with the user community.
Provide O&M support for OMC desktop, laptop, and tablet information systems.
Image information systems using government provided operating system images.
Help Desk Specialist Jobs
By Mintz, Levin, Cohn, Ferris, Glovsky and Popeo, P.C. At , Boston, 02111, Ma

The Professional Staff Talent Acquisition Coordinator (“Coordinator”) will proactively support firm-wide professional staff recruiting efforts, ensuring that the highest level of internal and ...

Help Desk Representative- Smart Handheld
By McLane Company At , Temple, 76508, Tx
Working knowledge of Microsoft / PC fundamentals.
A high school diploma or GED equivalent.
Ability to work outside of normal business hours to complete implementations and resolve issues.
Candidates may be subject to a background check and drug screen, in accordance with applicable laws.
Help Desk - Mid
By Jacobs At , Camp H M Smith, 96861, Hi
A minimum of 3 years of experience, of which at least 1 year must be specialized.
General experience includes background in information systems development, network operations, application performance in a client/server environment, or related fields.
Work assignments vary based on client requirements.
DoDD 8570.01-M IAT I or higher
Work may include travel with the military to participate in exercises in austere conditions
Outside work may include various environmental conditions including hot, dusty, cold, icy and windy climates.
Help Desk Analyst Jobs
By BITS - Bolder IT Solutions, INC At Denver Metropolitan Area, United States
Must provide demonstrated experience in the Cyber Security domain. Certifications are encouraged.
5 Years minimum experience administrating Microsoft Active directory based networks and servers.
BITS is hiring for several positions.
If you are interested in joining the team go to https://bitshelpdesk.com/join-the-bits-team/.
Help Desk Specialist Jobs
By Motion Recruitment At Grand Prairie, TX, United States
Knowledge and experience of troubleshooting Office 365 applications
Customer service experience in a call center environment
Help desk or technical support experience preferred
Certifications in Microsoft O365 or Azure
Good written and oral communication skills
High School Degree or equivalent preferred
Help Desk Associate Jobs
By SolTech Inc. At , Atlanta, 30309, Ga
Strong understanding of Mobile Device Management
3+ years of experience as a Level 1 or Level 2 Help Desk Associate required
Current experience in an enterprise, corporate environment directly supporting executive level end users
Outstanding interpersonal skills, customer service skills, communication, and demonstrated sense of urgency
Superior experience setting up users within O365, and troubleshooting issues within various O365 applications
Bonus points if you have experience troubleshooting cloud environments as well!
Help Desk Coordinator Jobs
By BRADY, CHAPMAN, HOLLAND & ASSOCIATES, INC. At , Houston, 77040, Tx
Other duties as assigned by management
Strong analytical and problem-solving skills
Excellent verbal and written communication skills
Excellent organizational skills and attention to detail
Experience with databases i.e., Microsoft SQL and Access preferred
Experience with Visual Basic Programming preferred
Ufit Help Desk – Student Assistant
By University of Florida At , Gainesville, 32612, Fl $13 an hour
The ideal candidate will possess the following experience and skills:
Some key responsibilities and characteristics of this position are:
Assist clients with Gatorlink account issues such as password resets, two-factor authentication, and Gatorlink account creations
Ability to working for more than 1 consecutive semester
Learn more about UFIT at https://it.ufl.edu/ and @GoGatorsUFIT.
About the University of Florida
Help Desk Representative- Sourcelink
By McLane Company At , Temple, 76508, Tx
Call Center and Customer Service experience preferred.
Working knowledge of Microsoft / PC fundamentals.
Answering calls from our Food Service Customers
Research and reply to emails in a professional manner
A high school diploma or GED equivalent.
Ability to work outside of normal business hours to complete implementations and resolve issues.
Help Desk Specialist Jobs
By TechJoy At Waukesha, WI, United States
Strong technical support and troubleshooting skills
Proven experience in help desk support and customer service
Excellent communication skills and attention to detail
CompTIA A+ Certification or equivalent is preferred
Expertise in desktop computers and hardware configurations
Ability to work well in a team and independently
Help Desk Manager Jobs
By Ascendo Resources At Metro Jacksonville, United States
Knowledge, Education and Skills Required:
Expected to be a team player with solid project management skills
Manages the Help Desk staff including consultation on performance evaluations, promotions, hiring and disciplinary responsibilities
Responsible for improving team efficiency for incident resolution and cost management initiatives
Manages, develops, and improves on-boarding and off-boarding tasks and processes to ensure positive experiences for employees
Performs other duties and responsibilities as assigned by the Director of Information Technology
Help Desk Specialist Jobs
By CompTech Computer Technologies At Columbus, Ohio Metropolitan Area, United States

Two (2) years of IT experience

One (1) year of Help Desk experience

Help Desk Specialist Jobs
By Duane Morris LLP At Greater Philadelphia, United States
The hours for this position will be 12:00 pm - 8:00 pm.
· Comprehensive Healthcare, Dental, Vision, and Prescription Plans
· Commuter, HSA and FSA Spending Accounts
· Short-term and Long-term Disability and Life Insurance Coverage
· 401k and Pension Plan
· 22 PTO Days, 11 paid holidays
Help Desk Manager (Dc Metro Area)
By PBG Consulting At Washington, DC, United States

Help Desk Manager Location: Hybrid, DMV area Key Responsibilities: Design, implement and operate an onsite IT Service Desk to support all sites. Manage the IT Service Desk to support 400 to 2000 ...

L2 Help Desk (Remote)
By DISYS At Pittsford, NY, United States
Experience supporting missioncritical systems by phone with remote login capabilities.
Integrator installation experience supporting competitive video management systems including IP cameras, DVR, and NVR systems from multiple manufacturers.
Attention to detail with excellent verbal and written communication skills (writing sample required).
Working knowledge of basic electronic devices, computers, and related software.
Familiarity or experience with troubleshooting techniques useful in diagnosing system software errors (will be tested).
Working knowledge of IP networking concepts such as the fundamental operation of TCP/IP, DHCP, routers, subnets, firewalls.
Help Desk Specialist Jobs
By EPITEC At Greater Chicago Area, United States
Experienced with the use of ServiceNow or similar ITSM software (i.e. Remedy), specifically Incident Management and Dashboards/Reporting.
Management and facilitation of Incident reporting for Dealer eSites availability.
Additional duties as assigned by ITSM Operations management.
Requires a college or university degree, technical certification or equivalent experience.
This individual can work fully remotely supporting CST hours, Monday - Friday.
Manage Dealer eSites incidents to drive incident resolution and Mean Time to Repair (MTTR) metrics.
Help Desk Specialist (Ft)
By Optus At Jonesboro, AR, United States
Escalates complex issues or customer complaints to Tier-2, Management, or 3rd party to ensure timely resolution if needed.
Other duties or tasks as assigned by management.
Experience with Microsoft Word, Excel, and Outlook is required.
Must be a team player with a positive attitude and able to demonstrate excellent customer service skills.
Strong written and verbal communication skills are required.
Provide exceptional customer service to a variety of national account locations.
Self Help - Pirate Techs - Service Desk
By East Carolina University At ,
Preferred (Majors, Experience, GPA, etc.)
ITCS CLIENT ENGAGEMENT AND SUPPORT
Self Help - Pirate Techs - Service Desk
Student - Self-Help Campus Job
Quick Link for Direct Access
Help Desk/Certified Records Specialist
By CACI At , Ashburn, 20147
Hands on experience with incident and problem management
Device setup and management for new software system.
We offer competitive benefits and learning and development opportunities.
Requires strong communication and excellent customer service skills. Role may be considered mission critical.
Requires a High School degree or equivalent, and at least 5 years of related work experience
You Will Bring These Qualifications:
Help Desk Engineer Jobs
By City of Newport News At , Newport News, 23606 $56,612 - $66,457 a year

JOB DESCRIPTION HELP DESK ENGINEER INFORMATION TECHNOLOGY Human Resources Department 700 Town Center Drive, Suite 200 Newport News, VA 23606 NEWPORT NEWS, VA Phone: ...

Itt Help Desk Coordinator
By NYC Careers At , Manhattan, 10023 $59,116 - $91,768 a year
Troubleshoot and manage simple hardware, software, or network problems via phone, email or remote access.
Follow standard operating procedures and policies as directed by management.
Annotate and monitor inquiries and service requests.
Follow call and email “scripts” when handling different topics and respond with updates in a timely manner.
Generate service requests and work orders to resolve computer, software and network issues and track time spent on completion.
Maintain accurate documentation of communication on service requests and work orders performed.
Help Desk Manager | Brooklyn, Ny
By Motion Recruitment At Brooklyn, NY, United States
3+ years of hands-off management experience
Experience conducting performance reviews and handling hiring/disciplinary responsibilities
5+ years of experience in IT
HIPAA training is a bonus!
Help Desk Specialist Jobs
By Earth Resources Technology, Inc At , Suitland
Work with Network Teams and management to provide detailed reporting and updates.
Attend weekly meetings to provide feedback to Management
Provide monitoring services for Satellite Systems.
Identify alarms and alerts and respond in accordance with Government directives and procedures.
Create tickets and provide daily logs for activities processed.
Multitasking within different software platforms in a virtual environment.
Help Desk Engineer, Mid
By Booz Allen Hamilton At , Arlington, 22202 $49,800 - $102,000 a year
Experience with providing IT customer support, including software installation, hardware troubleshooting, and ticket management
4+ years of experience with working in a professional environment
If this position is listed as remote or hybrid, you’ll periodically work from a Booz Allen or client site facility.
Ability to provide excellent interpersonal interactions with executive clients
If this position is listed as onsite, you’ll work with colleagues and clients in person, as needed for the specific role.
Help Desk Coordinator Jobs
By City of Fort Myers, FL At , Fort Myers, 33901 $50,482 - $76,378 a year
Skill in time management and organization and prioritization.
NEW EMPLOYEES ARE HIRED AT, OR NEAR THE ENTRY POINT SHOWN, DEPENDING ON QUALIFICATIONS AND RELEVANT EXPERIENCE.
Manage prioritization of service requests
Assign service requests to IT team based on area of responsibility, skill, and availability
Maintain knowledge base of problems and resolutions
Key resource to implementation IT service catalog offerings and defining associated workflows
Specialist-Help Desk Jobs
By Brevard Public Schools At , $15.84 an hour

Career and Technology Ed Subject:

Help Desk Specialist Jobs
By City of Oakland, CA At , Oakland, 94612 $61,854 - $75,914 a year
Resourceful and attentive. You offer innovative solutions which is driven by a desire to approach problems and issues conscientiously.
Utilizing Active Directory, Azure, and the Microsoft Admin Center to manage user accounts, reset passwords and troubleshoot Multi-Factor Authentication issues.
Valuing Diversity: Appreciating the benefits of varied backgrounds and cultures in the workplace
Work/Life Balance: 37.5 hour work weeks, and a flexible/hybrid remote schedule
Two years of experience providing Help Desk customer support.
Enrolling new users, establishing accounts, removing old accounts, setting up email accounts and resetting passwords for computer and email accounts.
Help Desk Agent (Ii)
By General Dynamics Information Technology At , Germantown
Experience with ServiceNow for incident management, problem management, and service request management
Use ServiceNow as the helpdesk ITSM platform to create and track request fulfillment and incident management tickets.
Outstanding verbal and written communication skills with the ability to exhibit patience and promote a positive end-user experience.
Experience with Cisco Finesse Call Manager
Certified ServiceNow Administrator certification Previous Department of Energy experience.
Capture input to maintain the internal knowledgebase for Helpdesk agents.

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for a Help Desk Specialist to join our team and provide top-notch customer service and technical support. You will be responsible for troubleshooting and resolving customer issues, as well as providing guidance and assistance to customers. If you have a passion for technology and helping others, this is the job for you!

A Help Desk Specialist is a customer service professional who provides technical support to customers and employees. They are responsible for troubleshooting hardware and software issues, providing technical assistance, and resolving customer inquiries.

What is Help Desk Specalisist Skills Required?

• Excellent customer service and communication skills
• Knowledge of computer hardware and software
• Ability to troubleshoot technical issues
• Knowledge of network systems and protocols
• Ability to work independently and as part of a team
• Ability to prioritize tasks and manage time effectively

What is Help Desk Specalisist Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ certification or equivalent experience
• Experience in customer service or technical support

What is Help Desk Specalisist Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service principles and practices

What is Help Desk Specalisist Experience?

• Previous experience in customer service or technical support
• Experience troubleshooting hardware and software issues

What is Help Desk Specalisist Responsibilities?

• Provide technical assistance and support to customers and employees
• Troubleshoot hardware and software issues
• Respond to customer inquiries via phone, email, or chat
• Resolve customer complaints and escalate issues to higher levels of support
• Document customer interactions and solutions
•