Help Desk Specialist Jobs

The Professional Staff Talent Acquisition Coordinator (“Coordinator”) will proactively support firm-wide professional staff recruiting efforts, ensuring that the highest level of internal and external client service is attained. The Coordinator will work collaboratively to provide support to ongoing human resources functions including, but not limited to: new hire onboarding and employee engagement, while also supporting general department administrative work.. This position will report to the Manager of Professional Staff Talent Acquisition.


Responsibilities:

Support all stages of the recruiting process including: creating employee requisition forms for review and approval; posting open positions, ; sourcing candidates through a variety of methods; screening resumes; scheduling and conducting phone screens; scheduling interviews;; and processing conflicts, background checks and new hire paperwork.

Serve as “face of the firm” in representing Mintz through consistently positive, professional interactions with both internal and external clients, search firms, other professional organizations and entities.

Assist in coordinating orientation and onboarding processes for all professional staff, including but not limited to, distributing orientation schedules, greeting new hires, editing and distributing new hire materials and participating in new hire orientation meetings.

Maintain candidate files and track status updates using the Firm’s applicant tracking system software (ViRecruit).

Ensure a high quality candidate experience through exceptional communication and timely candidate follow-up.

Work with the Manager of Professional Staff Talent Acquisition and administrative managers to fill entry level positions.

Assist with monitoring vendor fees, processing invoices and ensuring payments are made

Draft candidate correspondence, engagement letters, welcome notices, and other communications.

Create and maintain statistical reports and spreadsheets tracking talent acquisition metrics and expenses.

Under the leadership of the Manager of Professional Staff Talent Acquisition, create and organize search firm contracts, and all temporary personnel paperwork including hold harmless agreements and certificates of insurance.

Assist with maintenance of job description inventory.

Participate in recruiting events, such as career fairs.

Assist with planning and coordinating employee engagement events.

Provide back-up support to the Professional Staff HR team as needed.

Assist with temporary staff hires and the summer internship program.

Assume additional responsibilities as requested.

This role requires 60% in office presence; remote work is permissible 40% of the time.


Qualifications:

Bachelor’s degree required.

1+ years of administrative experience in a corporate setting preferred.

Possess excellent written and verbal communication skills.

Strong organizational and administrative skills.

Excellent attention to detail and ability to execute through to completion.

Creative problem solving skills, reasoning ability, and logical thought process.

Ability to work under pressure, prioritize competing demands, and meet various deadlines.

Ability to serve as “face of the firm” in representing it through consistently positive and professional interactions with both internal and external clients including, staff, attorneys, firm leadership, candidates, search firms, vendors and other entities.

Demonstrated ability to professionally interact and collaborate with colleagues at all levels.

Ability to work independently and as part of a team.

Outstanding sense of customer service.

Enthusiastic, proactive, and positive attitude.

Ability to handle confidential matters with discretion.

Must be self-motivated to produce quality work.

High level of integrity and honesty.

Excellent computer skills, including proficiency in using Microsoft Word, Outlook, Excel and PowerPoint. Ability to quickly get up to speed and master new applications and software is critical.

Flexibility to work overtime when necessary.



This job description is a general description of the types of responsibilities that are required of an individual in this job. It is not intended to be a complete list of the responsibilities, duties and skills that may be required for this job.