Social Needs Advocate - Remote In Tn

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

If you are located in TN, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

• Support the design, planning and implementation of an organizational-wide DEI strategy that is embedded into all aspects of the Enterprise
• Collects data on social impact opportunities and potential strategic partners for possible grant opportunities in the state of Tennessee
• Works with the entire population health team to meet goals and solve problems related to social needs and health equity
• Assists in project management of the social needs and health equity initiatives
• Performs other related functions as assigned
• Identifies and reports on health inequalities and helps develop strategies and interventions to provide health equity to all members
• Comfortable leading or facilitating meetings with multiple stakeholders
• Participates in continued education in social responsibility, social determinants, and all other necessary education
• Works on special projects related to social determinants of health, rural health strategy and requests from TennCare
• Works closely and develops relationships with leadership, members, providers, and other areas to ensure coordination, efficiency, and enhanced collaboration
• Reports and participates on community initiatives that are relevant to our members
• Support organizational DEI change readiness and management efforts
• Supports relationships with external vendors which includes submitting invoices for payment for vendor services
• Works across the health plan to help implement and monitor rural health strategies
• Supports health plan community investment project ensuring equitable distribution of funds
• Involves some time out of the office and traveling
• Supports reporting, auditing, and process performance validation activities
• This position may require cross-training with other positions
• Executes activities designed to target gaps in care related to social risk factors and health equity while working to achieve individual and team targets
• Plans, coordinates and reports on health promotion and wellness education outreach activities for the UnitedHealthcare Community and State plan in Tennessee
• Support and collaborate internally with staff and leadership to drive awareness, commitment and accountability for the DEI action plans across the organization
• Develops relationships with community organizations and providers to close gaps and allow for warm hand offs of members requiring community resources
• Monitors Social Determinants of Health and strategically plans with community partners and providers how to remove barriers (food insecurity, housing insecurity, etc.)
• Prioritizes and organizes own work to meet deadlines
• Plans ways to impact members through community relationships which lead to better lives and healthier communities
• Applies principles of continuous quality improvement to all processes and projects

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• 4+ years of experience in a deadline driven environment
• 4+ years of experience managing and prioritizing several deliverables
• Must reside in the State of Tennessee
• Customer or provider engagement experience
• Must be willing to attend meetings, community activities/events across Tennessee; sometimes before or after standard work hours and on weekends
• Bachelors degree in healthcare, public health, social work, or similar field or equivalent experience in health care or social work
• Intermediate (or higher) level of experience with Microsoft Office (PowerPoint, Word, & Excel) including the ability to edit, create, save, and send spreadsheets and documents
• Ability to travel across Tennessee

Preferred Qualifications:

• Proficient in public speaking and networking in the community
• Project Management Experience
• 4+ years of proven experience influencing and collaborating with others
• Knowledge of Social Determinants of Health
• Demonstrated ability to create qualitative and quantitative reports and solid analytical skills
• Provider engagement experience
• Experience collaborating with community partners
• 1+ years of experience with Medicare and/or Medicaid

• All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.