Fully Remote Customer Advocate Jobs in Illinois

Provide post-order management support including issue resolution.

Manage Customer response level as indicated to meet Customer expectations.

Must be knowledgeable on where to send what repairs and returns including responding to inquiries about HFG products and services…

Utilize available resources to update or increase knowledge on products, systems, procedures, procedures and Corporate initiatives.

1-2 years business experience (direct contact with Customers and Sales)

Strong decision-making skills; understands how decisions impact the Customer and the Company