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Customer Care Jobs in Iowa

Customer Care Associate Jobs
By Vero Health Center At West Des Moines, IA, United States
Organized - can effectively manage and prioritize tasks and details
12 flex days and 8 paid holidays
4 weeks or 20 days of Paid time off (PTO) per year
401k plan (after one year of employment)
Customer service rockstar - genuinely enjoys serving the needs of others
Personable - maintains a friendly demeanor and easily builds rapport with others
Customer Care, Guide Jobs
By Trek Bikes At , Remote $19 - $21 an hour
Compensation: $19-21/ hour depending on experience and skills
Help customers choose the right bikes, accessories, and other Trek products to ensure an awesome biking experience.
Communicate with Product Managers to give customer feedback and understand Trek products.
Location: Waterloo, WI or fully remote available
Acts as a resource for customers and retailers regarding product and technical questions with the right amount of empathy and urgency.
Answer customer inquiries via email, phone, or live chat within expected standards.
Customer Care Analyst - Life Operations
By Mutual of Omaha At , Remote $19 an hour
Able to work remotely with access to a high-speed internet connection and located in the United States or Puerto Rico.
Previous customer service experience in a call center environment.
WHAT WE CAN OFFER YOU:
Hourly Wage: $19.00, plus annual bonus opportunity.
Regular associates working 40 hours a week can earn up to 15 days of vacation each year.
Regular associates receive 9 paid holidays in 2023.
Administrator - Customer Care (Remote)
By Wesco At , Warrendale, 15086, Pa $37,400 - $45,000 a year
Assists Customer Care Manager in development and training of employees.
Adds new customers into WESNET and PACT and runs WESNET user branch security reports. Notifies branch administrative manager if any discrepancies.
Strong verbal and written communication skills.
Strong computer skills, including in Microsoft Office.
Performs daily required administrative functions in accordance to written process maps.
Responds and acts on submittals within Sales Portal in specified time periods of request.
Customer Care Manager Ii
By Lumen At , Remote $43,830 - $97,560 a year
Act as single point of contact for intermediate level implementation lifecycle management on a group of assigned customer accounts.
Provide critical date management and escalation support to meet committed delivery objectives.
Pro-actively manages the customer’s service needs to ensure the highest levels of customer satisfaction and that their expectations are met.
Bachelor’s Degree or minimum, 1-2 years of related experience
Customer service, problem solving and analytical skills
Verbal, written and interpersonal communication skills
Construction Customer Care Manager
By Toll Brothers At , Reston, 20190, Va
Customer experience management and improvement
3 - 5 years of prior management experience
Recruit, train, develop and motivate employees; Performance Management
Ability to plan and prioritize while focusing on detail orientation and effective time management
Manage continuous construction quality improvement through reporting, investigating and problem solving
Manage department budget and spending
Customer Care Expert Jobs
By Wix At , Cedar Rapids, 52401, Ia $17 - $19 an hour
Manage email, phone, chat, and/or other communication channels as a primary contact for Wix users.
Introduce Wix users to our different tools, services and products they can benefit from, and help onboard them where appropriate.
Comprehensive health & life benefits including fully covered medical, dental and vision.
Work Location: Hybrid remote in Cedar Rapids, IA 52401
Develop expertise in Wix products and stay up to date with new features and improvements.
Work with other departments and product teams, and advocate our users’ needs to impact product roadmaps.
Manager, Customer Care Jobs
By Litera At , Remote
5+ years of experience in technical support, with at least 2 years in a management role
Knowledge of ITIL and IT service management best practices
Experience with CRM systems and incident management tools
Manage a team of technical support specialists, providing coaching, mentoring, and support as needed.
Manage and prioritize the workload of the technical support team, ensuring that resources are allocated effectively to meet customer needs
Experience with on-premises technology and related support services
Customer Care Manager Iii
By Lumen At , Remote $51,210 - $114,120 a year
Provide critical date management and escalation support to meet committed delivery objectives.
Pro-actively manages the customer’s service needs to ensure the highest levels of customer satisfaction and that their expectations are met.
Meet learning, development and personal growth objectives to provide a superior customer experience.
Bachelor’s Degree or 5+ years of related experience
Customer service, problem solving and analytical skills
Verbal, written and interpersonal communication skills
Customer Care Liaison Jobs
By Encompass Technologies At , Remote $17 an hour
Other duties as assigned by the Customer Care Liaison Manager
Possesses an enthusiastically friendly voice and strong verbal communication skills;
REMOTE - FORT COLLINS, CO
Build relationships over the phone with Encompass clients, instilling in them a confidence in Encompass and the solutions coming their way;
Greet callers in a way that makes them feel they are the most important person of the day;
Be aware of availability of team members for support calls and schedule breaks accordingly
Customer Care Professional Jobs
By 360insights At , Remote $16.68 an hour
Unbelievable experience for our clients
Identifying issues early and offering suggestions for solution
Proven excellent communication skills – written and verbal.
A customer first mentality and previous experience of providing great customer service
Tech-savvy with a good working knowledge of Microsoft Office products (Excel and Word)
Proven organizational and follow-up skills (including prioritization)

Are you looking for a job that will make you feel valued and appreciated? Look no further! We are looking for a Customer Care Representative to join our team and provide excellent customer service to our customers. You will be the first point of contact for our customers and will be responsible for handling inquiries, resolving customer issues, and providing a positive customer experience. If you have a passion for helping others and a desire to make a difference, this is the job for you!

Customer Care job involves providing customer service and support to customers. This includes responding to customer inquiries, resolving customer complaints, and providing assistance with product and service information.

What is Customer Care Skills Required?

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations
• Knowledge of customer service principles and practices
• Ability to use customer service software
• Knowledge of relevant products and services

What is Customer Care Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services

What is Customer Care Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of customer service software
• Knowledge of customer service best practices

What is Customer Care Experience?

• Previous customer service experience
• Experience in a customer-facing role
• Experience in a call center environment

What is Customer Care Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints and provide assistance with product and service information
• Provide accurate and up-to-date information on products and services
• Maintain customer records and update customer information in the customer service database
• Follow