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Customer Care Jobs in Florida

Customer Care Director Jobs
By Coolibar, Inc. At Miami, FL, United States
Excellent knowledge of management methods and techniques
Do periodic reporting to the management on the performance
Proven successful working experience as a Customer Service Manager,
Hire, train and manage Customer care team who are exceptionally customer satisfaction focused.
Adhere to and manage the approved budget
Strong knowledge customer service software, databases and tools
Coordinator Customer Care Jobs
By LCI At Mayport, FL, United States
Create, modify and email various Excel spreadsheets as required by management, purchasing and replenishment.
Knowledge to quote on contracts and follow up on quotes.
Responsible for all customer related matters.
Maintain a positive and friendly demeanor when assisting customers.
Able to navigate Axapta to create and release sales orders.
Communicate with customers and vendors throughout the entire sales order process via phone or email.
Customer Care Coordinator Jobs
By Numotion At Orlando, FL, United States
Minimum three years of relevant experience in a fast-paced office environment highly preferred.
Experience with technology for optimizing efficiency.
Solid written and verbal communication, listening, organization and priority setting skills.
Answers incoming calls, handles incoming faxes and fields any inquiries as appropriate.
Efficiently processes new orders intake.
Schedules evaluations and equipment adjustments with referrals and clients.
Manager, Customer Care Jobs
By Coach At Jacksonville, FL, United States
Design and support processes that model The Coach Experience sales and service protocols, increase efficiency and support accelerated growth.
Provide strategic leadership to Team Leads, broadening and elevating their abilities.
Champion employee engagement strategies and work with Senior Manager to identify opportunities.
Bachelor’s degree in a related field or equivalent experience.
3+ years’ leadership experience in an inbound, multi-channel customer contact center, preferably within a luxury retail brand.
Strong working knowledge of contact center operations, technologies, systems and processes.
Director, Customer Care Jobs
By Mia Aesthetics At Miami-Fort Lauderdale Area, United States
Excellent verbal and written communication skills in training, coaching and performance management opportunities
Strong leadership including change management skills
Bachelor’s degree in Business Management or related field
Drafts recommendations to policies and procedures to facilitate an outstanding patient experience
Experience with customer escalations, complaint handling, refunds, and billing issues. Working with customers/patients who have experienced issues in their customer journey.
Strong writing and presentation skills
Customer Care Associate Jobs
By Peterson Dental Laboratory At , Delray Beach, 33445, Fl
2+ years’ experience in clinical office
Ability to provide exceptional and personal care; solid communication and follow-through skills
RDA certification but not required
Inbound and outbound calls regarding case details
Assisting case schedulers when high volumes of cases arrive
Dispute resolution (receiving customer complaints and resolving challenges)
Assistant Customer Care Manager
By PulteGroup At , Myrtle Beach, Sc
Complete Division and/or Customer Care orientation, onboarding and training programs (e.g., construction knowledge, job site rules, safety, warranty, SWPPP)
Gain proficiency in interacting with all customer types with varying communication styles, personalities, & different levels of homeownership experience
Develop independence within role through on the job training and experience
Some Customer service experience or equivalent preferred
Some construction experience or equivalent preferred
General knowledge of building codes
Director, Customer Care Jobs
By American Airlines At Charlotte, NC, United States
Oversees and manages departmental budget and cost control, including forecasting, in order to ensure accuracy and accountability for overall resource management
Experience in the application of budgetary knowledge to drive business results
Bachelor’s degree or equivalent work experience
7 years of leadership experience managing cross-departmental teams
3 years of experience managing a unionized frontline workgroup
Experience in Customer Care/Passenger Service at a large airport or hub required
Customer Care Expert Jobs
By Select Portfolio Servicing At Jacksonville, FL, United States
Excellent customer service and or sales skills. Loss Mitigation and or Customer Service experience is preferred
Proven record of dependability with excellent time management and the ability to self-manage.
Manage daily workflow within prescribed timeline and quality metrics, if assigned a loan population
Strong interpersonal skills: professional, courteous, empathetic, level-headed, composed.
Superior communication skills, in verbal and written communication
Basic computing skills, including mouse & keyboard usage, launching programs, windows navigation.
Customer Care Coordinator Jobs
By Numotion At Lynn Haven, FL, United States
Minimum three years of relevant experience in a fast-paced office environment highly preferred.
Experience with technology for optimizing efficiency.
Solid written and verbal communication, listening, organization and priority setting skills.
Answers incoming calls, handles incoming faxes and fields any inquiries as appropriate.
Efficiently processes new orders intake.
Schedules evaluations and equipment adjustments with referrals and clients.
Customer Care Agent Jobs
By POOL CENTURION MANAGEMENT INC At , Cape Coral, Fl $18 - $20 an hour
Work collaboratively with the Operations Managers and field teams to communicate issues and drive to resolution
2 years minimum experience in a client/customer-facing position
Excellent written and verbal communication skills
Demonstrated organizational skills including attention to detail and multi-tasking skills
Build skills in Service Titan platform
Highly skilled in Microsoft Office
Customer Care - Fulfillment Consultant - July Class
By Ally Financial At , Jacksonville, 32258, Fl $23 an hour
Student loan and 529 educational assistance programs
Deliver world-class customer experiences through establishing rapport and presenting positive, friendly interactions while striving for a one call resolution.
Prior experience in customer service, financial services, or similar industry
Prior phone handling experience preferred.
Ability to manage workflow and adapt to changing conditions on business objectives and priorities.
Strong communication skills in both written and verbal, and ability to foster strong working relationships.
Director Of Customer Care
By Tri Pointe Homes At Charlotte, NC, United States
A minimum of 3 years of leadership/management experience is required.
A high school diploma or general education degree (GED) is required. BA/BS degree or equivalent preferred.
A minimum of 5 years of experience in directing, coordinating, and supervising staff in Customer Care required (homebuilding a plus).
Focus on employee and leader development, including succession planning.
Participate and/or conduct regular team meetings and training sessions.
Provides training for sales, construction teams, and outside parties on proper expectation-setting for the warranty program.

Are you looking for a job that will make you feel valued and appreciated? Look no further! We are looking for a Customer Care Representative to join our team and provide excellent customer service to our customers. You will be the first point of contact for our customers and will be responsible for handling inquiries, resolving customer issues, and providing a positive customer experience. If you have a passion for helping others and a desire to make a difference, this is the job for you!

Customer Care job involves providing customer service and support to customers. This includes responding to customer inquiries, resolving customer complaints, and providing assistance with product and service information.

What is Customer Care Skills Required?

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations
• Knowledge of customer service principles and practices
• Ability to use customer service software
• Knowledge of relevant products and services

What is Customer Care Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services

What is Customer Care Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of customer service software
• Knowledge of customer service best practices

What is Customer Care Experience?

• Previous customer service experience
• Experience in a customer-facing role
• Experience in a call center environment

What is Customer Care Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints and provide assistance with product and service information
• Provide accurate and up-to-date information on products and services
• Maintain customer records and update customer information in the customer service database
• Follow