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Customer Care Jobs in Arkansas

Director Of Customer Care
By RPM Living At United States
5+ years of experience in an operations management and/or call center management role
Oversee a dedicated team within our customer relationship management tool to ensure prompt, courteous, and efficient communication with prospective renters.
Bachelor's degree from four-year college or university or equivalent combination of education and experience
Prior multifamily industry experience strongly preferred
Firsthand experience working with call centers and virtual teams is a plus
Set performance goals, monitor progress, and implement strategies to enhance team efficiency, effectiveness, and overall customer satisfaction.
Manager, Customer Care, Rentals
By Zillow At United States
Leading the Zillow Rental Manager support team to drive key company business results, employee engagement, and a world-class customer experience.
Real estate experience and knowledge preferred.
Strong leadership skills: Ability to inspire and empower a team, set and reevaluate clear goals, and provide guidance and support.
Proven track record of delivering exceptional customer service: Demonstrated experience in meeting or exceeding customer satisfaction targets.
Professionalism and excellent interpersonal skills: Able to connect with people of varying degrees of product and technical proficiency.
Intermediate knowledge of Zendesk, Salesforce or similar customer service tools and platforms.
Customer Care Agent Jobs
By Austin and Associates At United States
Excellent verbal and written communication skills
If you have these qualifications, you're a great fit for this role
Conduct calls with representatives to expand reach of the company
Conduct appointments with potential clients (we work around your schedule)
Become fluent in Financial products (Ability to obtain financial licenses: Life, Series 6, 26, 63, 65)
Train and onboard new hires
Customer Care Generalist Jobs
By Classy At United States
World-class organizational skills. Thrive in a world where you’ll balance customer questions and complex assignments with many moving parts.
Strong emotional intelligence. You can read each customer, empathize with their unique challenge and adapt to deliver world-class experiences.
Hybrid workplace with fully remote flexibility for many roles
Use strong customer empathy to inspire nonprofits and build long-lasting relationships.
Build the brand of a fast-growing start-up through professional and timely communication.
Solve complex customer problems FAST by collaborating across Classy teams.
Business Analyst- Customer Care !!
By Neiman Marcus .Group At United States
What skills and previous experience is required?
This role is eligible to work remotely.
What are the main responsibilities of this job?
o Experience with e-commerce, customer service, and contact center operations is preferred.
· 2+ years advanced Microsoft Excel experience including…
o Some experience using PowerQuery, PowerPivot, & DAX is a plus.
Business Analyst- Customer Care
By Neiman Marcus Group At United States
What skills and previous experience is required?
This role is eligible to work remotely.
What are the main responsibilities of this job?
o Experience with e-commerce, customer service, and contact center operations is preferred.
· 2+ years advanced Microsoft Excel experience including…
o Some experience using PowerQuery, PowerPivot, & DAX is a plus.
Ups Customer Care Jobs
By UPS INC At United States
- Ensure Safety & Compliance requirements are met
- 2 years of experience
ADMINISTRATIVE JOBS IN CANADA !!
- General administrative and logistic duties
- Communicate effectively with customers and drivers to record details about shipments
- Arrange pick up times, as well as discuss any special handling issues
Learning Designer, Customer Care
By Toast At United States
Use your analytical skills to determine business and learner needs and propose learning solutions that address those needs.
Design and develop innovative learning experiences that enable job success for Customer Care.
Experience designing learning content for call center enablement a plus
Exceptional learning content creation skills with a history of success driving measurable results from modern, innovative, and interactive learning solutions.
Ability to manage and prioritize multiple projects, deliverables, and competing priorities with a proven record of success.
Evaluate and communicate the impact of learning solutions using Kirkpatrick’s four levels.
Customer Care Supervisor Jobs
By ABC Fitness At United States
Strong organizational and time management skills
Manage employee activity and development
Manage daily call center activity
Experience with the i870, Microsoft Word, Excel, Power Point, MS Teams, Outlook
Experience with Ignite suite preferred but not required
Excellent verbal and written communication skills
Customer Care Analyst Jobs
By Toast At United States
Strong Excel skills and SQL experience required, familiarity with tools like Looker/ Tableau and Python/ R
Focuses on understanding the customer experience and product related pain points that cause customers to contact customer support
Uses analytical skills to understand patterns in customer behavior based on product usage, lifecycle, restaurant type
Designs, runs, and optimizes regular reporting to be shared with senior leadership and inform understanding of customer experience
3+ years of experience in analytical roles
Experience with analytics in a customer-focused field: customer experience, customer service, marketing, product
Customer Care Manager Jobs
By Recycle Track Systems At United States
Outstanding listening skills are an absolute must. Experience working with CRMs platforms a plus
Experience directly managing and scaling a successful Customer Care or Customer Support team.
Excellent communication skills across mediums (verbal, written, presentation) and stakeholder groups (employees, execs, customers, prospects).
BA/BS degree or equivalent work experience.
Remote position but will be required to travel based on request with notice.
Hire and develop team to meet company growth targets while providing opportunities for team member’s professional growth and development.
Vp, Customer Care Jobs
By EarnIn At United States
In-house and out-sourced customer service operations experience; quality and training, escalations, workforce management, technical product issue resolution
Proven experience (10+ years) in building and managing large teams, including establishing operational processes that allow for scale through autonomy.
Deep domain expertise owning the design and creation of an excellent customer experience
Demonstrated experience building relationships with stakeholders
Exceptional analytical, critical thinking, and problem solving skills
Develop and implement a Customer Care and Product strategy that effectively addresses customer needs and drives customer advocacy
Director, Customer Care Strategy
By EarnIn At United States
Customer service operations experience; quality and training, escalations, workforce management, technical product issue resolution
Proven experience (7+ years) in building and managing teams, including establishing operational processes that allow for scale through autonomy.
Deep domain expertise owning the design and creation of an excellent customer experience
Demonstrated experience building relationships with stakeholders
Exceptional analytical, critical thinking, and problem solving skills
Develop and implement a Customer Care and Product strategy that effectively addresses customer needs and drives customer advocacy
Customer Care Process Analyst
By Toast At United States
Work with enablement to ensure all team members receive the knowledge needed to follow new or updated process requirements
Assist with project planning, pilots, and project management
Excellent analytical skills with experience using tools such as Excel, Google Sheets, Looker, and Snowflake (Pivot tables, VLookups, data manipulation etc.)
Experience managing multiple projects concurrently while maintaining strong organizational skills
Modify processes for new product offerings
5 years of experience working in a Business, Operations, Data or Analytics environment
Customer Care Coordinator Jobs
By Numotion At Little Rock, AR, United States
Minimum three years of relevant experience in a fast-paced office environment highly preferred.
Experience with technology for optimizing efficiency.
Solid written and verbal communication, listening, organization and priority setting skills.
Answers incoming calls, handles incoming faxes and fields any inquiries as appropriate.
Efficiently processes new orders intake.
Schedules evaluations and equipment adjustments with referrals and clients.
Customer Care Associate Jobs
By Beekeeper's Naturals At United States
Effective time management, prioritization and multitasking skills
Computer skills, including using a ticketing platform (Gorgias), data entry, website navigation, and other software
At least 1-2 years customer service experience
Excellent communication and interpersonal skills
Keep on top of product and ingredient knowledge as well as processes and procedures
Collaborates internally to implement improvements to customer touch-points to reduce customer experienced friction
Customer Care Program Manager
By WorldLink US At United States
8+ years’ experience in program/project management, or consulting, preferably in customer experience management, customer support strategy and/or omni-channel strategy projects.
Manage multiple internal and external, cross functional and remote stakeholders.
Define business and systems requirements working with internal and external customers.
Clearly communicate goals, roles, responsibilities, and desired outcomes.
Manage risks of projects/programs, identify mitigation options and develop operational plans working with stakeholders.
Advanced knowledge of customer support digital technologies, protocols, and development tools/platforms for producing customer-facing support
Audiology And Customer Care Services Manager.
By Orka At United States

We are seeking an experienced process manager for our Audiology and Customer Care teams to help set up the infrastructure for our innovative hearing aid product. Built from the ground up, our ...

Customer Care Assistant Jobs
By VDart At United States
Perform clerical duties, including: data entry, filing paper documents, email, calendar management, and word processing
High School Diploma or equivalent with previous experience in either customer service and/or a professional work environment
Good organization skills with timely follow-up skills
Good oral and written communication skills
Knowledge of Excel and Word
Handle claim files (locate/request claim files, accurately and thoroughly documents customer interactions, contact other offices/teams, etc.)
General Manager, Customer Care
By SelectQuote Insurance Services At United States
Strong organizational and time management skills
Minimum 1 year internal sales or customer care management or 3 years related inside sales or customer care management experience
Extensive knowledge of multiple insurance products
Experience managing a large team of sales, customer care and/or operations professionals
Excellent oral and written communication skills
Minimum 3 to 5 years of sales experience

Are you looking for a job that will make you feel valued and appreciated? Look no further! We are looking for a Customer Care Representative to join our team and provide excellent customer service to our customers. You will be the first point of contact for our customers and will be responsible for handling inquiries, resolving customer issues, and providing a positive customer experience. If you have a passion for helping others and a desire to make a difference, this is the job for you!

Customer Care job involves providing customer service and support to customers. This includes responding to customer inquiries, resolving customer complaints, and providing assistance with product and service information.

What is Customer Care Skills Required?

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations
• Knowledge of customer service principles and practices
• Ability to use customer service software
• Knowledge of relevant products and services

What is Customer Care Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services

What is Customer Care Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of customer service software
• Knowledge of customer service best practices

What is Customer Care Experience?

• Previous customer service experience
• Experience in a customer-facing role
• Experience in a call center environment

What is Customer Care Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints and provide assistance with product and service information
• Provide accurate and up-to-date information on products and services
• Maintain customer records and update customer information in the customer service database
• Follow