Customer Care Department Jobs
By All Star Automotive At , Baton Rouge, 70815, La

Being employed in the Customer Care department is doing exactly what the job title states, Caring for customers. This department consist of answering calls for all of our dealership locations from ...

Customer Care Agent Jobs
By PosiGen At Belle Chasse, LA, United States
Ensure an excellent customer service experience for PosiGen customers to resolve any issues
Have de-escalation, advanced customer service, and analytical skills
Would you like an opportunity to make a difference in our environment supporting clean energy initiatives?
If your answer is Yes, we would love to speak with you about an amazing opportunity we have at PosiGen!
Answer customer inquiries or questions relating to their solar panel's system performance or maintenance
Handle escalated customer calls and address any collection issues expediently to ensure customer satisfaction

Are you looking for a job that will make you feel valued and appreciated? Look no further! We are looking for a Customer Care Representative to join our team and provide excellent customer service to our customers. You will be the first point of contact for our customers and will be responsible for handling inquiries, resolving customer issues, and providing a positive customer experience. If you have a passion for helping others and a desire to make a difference, this is the job for you!

Customer Care job involves providing customer service and support to customers. This includes responding to customer inquiries, resolving customer complaints, and providing assistance with product and service information.

What is Customer Care Skills Required?

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations
• Knowledge of customer service principles and practices
• Ability to use customer service software
• Knowledge of relevant products and services

What is Customer Care Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services

What is Customer Care Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of customer service software
• Knowledge of customer service best practices

What is Customer Care Experience?

• Previous customer service experience
• Experience in a customer-facing role
• Experience in a call center environment

What is Customer Care Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints and provide assistance with product and service information
• Provide accurate and up-to-date information on products and services
• Maintain customer records and update customer information in the customer service database
• Follow