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Customer Care Jobs in Michigan

Customer Care Coordinator Jobs
By Girl Scouts of Southeastern Michigan At Detroit, MI, United States

Position Summary: The Customer Care Coordinator serves as the first point of contact for inquiries via phone, web and email communications, and is responsible for providing the highest level of ...

Customer Care Assistant Jobs
By MillerKnoll At Michigan, United States
Strong organizational and time management skills for success in a fast-paced environment.
Preferred: previous experience in a data entry role.
Working closely with Sales and Sales Support to manage customer expectations
Build relations with customers to develop a greater understanding of their requirements
Maintain updated knowledge of all company products and services
Associate degree in a relevant subject or minimum of 2 years’ experience in a customer service or a related function.

Are you looking for a job that will make you feel valued and appreciated? Look no further! We are looking for a Customer Care Representative to join our team and provide excellent customer service to our customers. You will be the first point of contact for our customers and will be responsible for handling inquiries, resolving customer issues, and providing a positive customer experience. If you have a passion for helping others and a desire to make a difference, this is the job for you!

Customer Care job involves providing customer service and support to customers. This includes responding to customer inquiries, resolving customer complaints, and providing assistance with product and service information.

What is Customer Care Skills Required?

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations
• Knowledge of customer service principles and practices
• Ability to use customer service software
• Knowledge of relevant products and services

What is Customer Care Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services

What is Customer Care Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of customer service software
• Knowledge of customer service best practices

What is Customer Care Experience?

• Previous customer service experience
• Experience in a customer-facing role
• Experience in a call center environment

What is Customer Care Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints and provide assistance with product and service information
• Provide accurate and up-to-date information on products and services
• Maintain customer records and update customer information in the customer service database
• Follow