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Customer Care Jobs in Illinois

Customer Care Supervisor Jobs
By Overture Promotions At Waukegan, IL, United States
Day to day management, supervision, mentoring and training of Customer Care Coordinators.
Ensure communication with Customer Care Manager on all items so that action items can be addressed
Excellent oral and written communication skills
Proficient in MS Office Suite and Adobe Acrobat; beginner to intermediate Excel experience
NetSuite & HubSpot experience a plus
1-3 years of customer service experience
Customer Care Agent Jobs
By Peoples National Bank, N.A. At Mount Vernon, IL, United States

Are you looking for a great career that offers work/life balance, professional growth, an opportunity to serve in your local community, plus work in a friendly team environment? Peoples National Bank ...

Customer Care Manager Jobs
By M/I Homes, Inc. At Naperville, IL, United States
Performs Post Closing Customer Visits (PCCV) and any other inspections as per departmental and Company standards.
May complete work orders (MW Region: May complete work) required to meet customer needs; provides problem solving on-site.
Contacts and schedules appropriate subcontractors to perform work as required.
Directs and supervises subcontractors to improve efficiency and workflow.
Maintains service vehicle inventories including appropriate materials and equipment.
Participates in departmental meetings to discuss service issues, work schedules, enhance job quality and performance, and increase workflow efficiency.
Manager, Airport Customer Care
By American Airlines At Chicago, IL, United States
Bachelor’s Degree in Business Management or relevant field or equivalent experience/training
This job is a member of the Hubs and Gateways Team, within the Customer Experience Division.
Responsible for managing, developing, and coordinating all customer related activities ensuring the highest level of customer satisfaction and experience.
Reviews staffing requirements and bid schedules for all employees
Communicates procedural changes to Customer Service Managers and frontline employees ensuring compliance
Ensures all internal audit requirements are in compliance
Manager, Customer Care Jobs
By CRATE & BARREL At , Naperville, 60540, Il
Excellent data entry, typing and computer skills
Manage all aspects of performance,development and coaching and corrective action of direct reports to encourage professional growth.
Manage departmental expenses against the budgeted plan using reforecast and best practice strategies for maintaining or exceeding service goals.
Excellent problem solving skills and can-do attitude
Excellent knowledge of Contact Center operation, technologies and key performance indicators
Excellent organizational skills, ability to multi-task and navigate through multiple systems in a fast-paced environment
Md, Customer Care Jobs
By American Airlines At Chicago, IL, United States
10 years of leadership experience, including 5 years leading frontline management employees and 5 years leading unionized frontline workgroups
Demonstrated outstanding organization and time management skills
Coordinates with various regulatory agencies, such as US Customs, TSA, and ORD Airport management
Leads and serves a large and complex organization through management leaders, individual contributors, and front-line team members
Bachelor’s degree in relevant field or equivalent experience/training
10 years of airline operations experience
Supervisor, Customer Care Jobs
By Medical Mutual At Ohio, IL, United States
Bachelor’s degree in Business Administration, Communications or related field or equivalent combination of training and experience.
3 years relevant experience successfully leading teams or projects (formally or informally).
Knowledge of health insurance products and services.
Knowledge of and the ability to apply fundamental customer service philosophies and best practices in a contact center environment.
Intermediate computer navigation and Microsoft Office skills.
Education reimbursement up to $5K per year
Manager, Customer Care Jobs
By Dyson At Illinois, United States
5+ years’ experience account sales and account management
Diverse experience supporting sales, operations, trade marketing, category management, and financial analysis required
Manage performance improvement projects as required
Proven negotiation and closing skills, both at the account and product sales levels
Good customer and cross functional interface capabilities
Excellent presentation and influence skills
Md, Customer Care Jobs
By American Airlines At , Chicago, 60666, Il
10 years of leadership experience, including 5 years leading frontline management employees and 5 years leading unionized frontline workgroups
Demonstrated outstanding organization and time management skills
Minimum Qualifications- Education & Prior Job Experience
Preferred Qualifications- Education & Prior Job Experience
Coordinates with various regulatory agencies, such as US Customs, TSA, and ORD Airport management
Leads and serves a large and complex organization through management leaders, individual contributors, and front-line team members

Are you looking for a job that will make you feel valued and appreciated? Look no further! We are looking for a Customer Care Representative to join our team and provide excellent customer service to our customers. You will be the first point of contact for our customers and will be responsible for handling inquiries, resolving customer issues, and providing a positive customer experience. If you have a passion for helping others and a desire to make a difference, this is the job for you!

Customer Care job involves providing customer service and support to customers. This includes responding to customer inquiries, resolving customer complaints, and providing assistance with product and service information.

What is Customer Care Skills Required?

• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to handle difficult customer situations
• Knowledge of customer service principles and practices
• Ability to use customer service software
• Knowledge of relevant products and services

What is Customer Care Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service principles and practices
• Knowledge of relevant products and services

What is Customer Care Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of relevant products and services
• Knowledge of customer service software
• Knowledge of customer service best practices

What is Customer Care Experience?

• Previous customer service experience
• Experience in a customer-facing role
• Experience in a call center environment

What is Customer Care Responsibilities?

• Respond to customer inquiries in a timely and professional manner
• Resolve customer complaints and provide assistance with product and service information
• Provide accurate and up-to-date information on products and services
• Maintain customer records and update customer information in the customer service database
• Follow