Register
Recruit Create CV

Customer Care Product Specialist Jobs

Product Manager, Care Finding
By Alma At United States
You have 2+ years of experience as a Product Manager with a strong desire to own a product strategy and roadmap.
You are adept at agile methodologies and taking an iterative approach to product lifecycle management.
Product Manager, Care Finding - Provider Experience
You have experience growing a marketplace platform
Financial perks and rewards through BenefitHub
Drive execution of the product roadmap and set feature priorities through data-driven and customer-centric considerations that support our strategic goals.
Gucci Product Care Specialist
By Gucci At Jersey City, NJ, United States
Responsible for the execution of ticket management within after sales tool;
Responsible for all aspects of after sales management, including spare parts order management and credit notes;
2+ years’ Customer Service/After Sales services relevant experience, or transferrable skills;
Determine best solution for each case, considering both company guidelines and the client experience;
Highly motivated with strong communication, interpersonal, and organization skills;
Knowledge of leather goods and footwear construction and repair (preferably Luxury goods);
Customer Support Specialist- Medical Product
By Jobot At Cincinnati, OH, United States
Excellent time management skills and ability to multitask
Utilize edify phone system and ticketing system to manage customer inquiries
2+ years of experience in customer support, preferably in the medical industry
Strong communication and problem-solving skills
Experience with medical devices and durable medical goods
Provide exceptional customer service to clients in the medical industry
Customer Support Specialist- Medical Product
By Jobot At Tampa, FL, United States
Excellent time management skills and ability to multitask
Utilize edify phone system and ticketing system to manage customer inquiries
2+ years of experience in customer support, preferably in the medical industry
Strong communication and problem-solving skills
Experience with medical devices and durable medical goods
Provide exceptional customer service to clients in the medical industry
Customer Support Specialist- Medical Product
By Jobot At Dallas, TX, United States
Excellent time management skills and ability to multitask
Utilize edify phone system and ticketing system to manage customer inquiries
2+ years of experience in customer support, preferably in the medical industry
Strong communication and problem-solving skills
Experience with medical devices and durable medical goods
Provide exceptional customer service to clients in the medical industry
Customer Care Product Specialist
By Advanced Diabetes Supply At Doral, FL, United States
Manages and maintains moderate call volume per day
We obsess over the customer experience
May perform any additional responsibilities or special projects as required.
Benefits For The Full Time Employees Include
Health, Dental & Vision options
FSA and HSA plan with Employer Contribution
Customer Care Specialist Jobs
By Eduplanet21 At Mechanicsburg, PA, United States

At Eduplanet21 we believe that when teachers succeed, students succeed. We are an educational technology company committed to improving how educators learn and teach through an innovative approach to ...

Customer Care Specialist Jobs
By Eduplanet21 At Pennsylvania, United States
Responding to customer inquiries using thorough product knowledge and creative problem-solving to provide a human, consultative support experience.
If required by job duties, background checks (criminal/education/employment/ reference/credit) will be performed; results must be satisfactory to the company.
Manage simultaneous software implementations for multiple clients
Effectively manage projects and create organized plans that ensure customer success post-onboarding
Successfully balance being an advocate for our customers while understanding our abilities and direction as an organization
Excellent communication skills including active listening.
Temporary Outbound Customer Care Specialist
By American Heart Association At , Dallas, 75219, Tx $16.50 an hour
Exceptional communication skills, both verbal and written, including typing accuracy.
Critical thinking and problem-solving skills.
This position not a match with your skills?
Equipment: Full home office set up provided to you (laptop, monitor, keyboard, mouse, and headset.
Shift: Monday – Friday 8:30am – 5:00pm CT
Make routine outbound calls to thank donors, welcome volunteers, assist with events such as Heart Walk, youth activities or advocacy issues.
Customer Care Specialist - Appfolio Property Manager
By AppFolio, Inc. At United States
AppFolio Property Management software knowledge preferred
Property Management industry knowledge preferred
1+ years of experience working in a remote position preferred
High degree of flexibility and effective time management
Create effortless, joyful, and personalized customer experiences that inspire our customers and their communities to win.
Become an expert in AppFolio Property Manager features, best practices, and common workflows.
Customer & Product Support Specialist
By Selerant At New York, NY, United States
Be involved in the management of critical account situation
Crisis management (critical incidents P0/P1)
Be the local relay and manage the day-to-day operations as needed
Assist the Product Support Manager
Documents technical issues for the benefit of others as needed.
Be the local relay and assist the Product Support Manager
Customer Care Specialist - Hybrid
By A.C.Coy Company At Canonsburg, PA, United States
Vendor management/selection/coordination as per account and company requirements
Thoroughly review all authorizations, account requirements, country requirements
2+ years of experience in a responsible administrative, accounting, or customer service role, with experience working directly with customers
Correspond with clients via email and phone quickly and efficiently
Assist corporate executives relocate for overseas assignments
Provide excellent customer service and build positive client relationships
Customer Care Specialist Jobs
By MyPlanAdvocate At , Salt Lake City, 84101, Ut $15 - $16 an hour
High school diploma or equivalent combination of education and experience
Excellent listening and communication skills
Sick time (use it as you need it when you achieve unlimited)
Medical, Dental, Vision, Life Insurance, Learning Reimbursement, and more
Discounts with Hotels, Rental Cars, Entertainment, Attractions, & More!
Ability to prioritize tasks and customer issues in a fast-paced environment.
Associate Product Sales Specialist Point Of Care Ultrasound
By GE Healthcare At , , Fl
1-2 years outside sales experience in medical device, capital equipment, software or IT
Strong oral and written communication skills.
Strong interpersonal and leadership skills.
Will partner with an Ultrasound PSS to cover a large territory more fully
Drive Ultrasound visibility in assigned territory to include but not limited to cold calling, customer canvasing, collaboration with Ultrasound Virtual Sales
Support the Ultrasound PSS in assigned geography on sales activities and campaigns to drive order funnel
Customer Care Specialist Jobs
By Trusource H2O Canada At ,
Excellent customer service and communication skills including ability to listen to customers to understand issues and to be calm under pressure
Proficiency with Microsoft Office Suite (Word, PowerPoint, Excel and Outlook). Experience with salesforce.com is a plus
Provide world-class customer service on every customer contact
Field customer inquiries via phone or through electronic inquiries
Exceed customer expectations by quickly and accurately resolving customer issues upon presentation or expedite the issues in accordance with established processes
Handle and resolve customer complaints
Customer Care Specialist Jobs
By PayData Workforce Solutions At Colchester, VT, United States
Strong organizational skills and time management
Strong computer skills with ability to learn Customer Relationship Management (CRM) software applications and other related software
Minimum of 2+ years experience in customer service, sales, or retail
Accurately respond to questions and assist customers with product features, installation, setup, troubleshooting and hardware operations as appropriate
Provide quality technical support service through one-call resolution to establish a long-term customer relation
Assist customers with their billing and payments needs and accepting payments via credit card
Customer Care Specialist - Avail
By Realtor.com At Chicago, IL, United States
Develop a deep knowledge of Avail.co products and services
Deep passion and drive to help others and humanize the customer service experience
At least 2 years experience in customer-facing roles
Experience working with a fast-growth technology company, preferred
Experience in the following tools: Zendesk and JIRA, preferred
Help customers troubleshoot issues of low to medium complexity levels
Specialist, Customer Care Jobs
By Chanel At , Piscataway, 08854, Nj
What Skills Will You Learn? What Experiences Might You Have?
Outstanding and polished communication skills (verbal and written)
Previous customer service/retail experience with direct client interactions
Luxury or hospitality industry experience
Hybrid role (NJ/NY office 3 days x week/ Remote 2 days x week)
Extensive opportunities to learn about CHANEL’s products and services throughout training and continuing education
Training Delivery Specialist, Customer Care
By Dyson At Illinois, United States
Previous experience in remote Customer Service operations environment preferred
Experience in position with moderate travel requirements preferred
Communicate training, cross-training and continuing education opportunities to Training Development staff
Support and collaborate with Repair Experience on any training needs as they become relevant
Self-motivator with strong ability to work independently/remote required
Experience delivering Virtual and E-learning materials
Customer Care Specialist Jobs
By HelloTeam At Madison, WI, United States
Previous experience working from home. (preferred)
Minimum of 1-year Call-Center experience
Minimum of 1-year Escalated Customer Service experience
Ability to communicate effectively in English is a requirement.
Excellent written & verbal skills.
Moderate to advanced computer skills; navigating multiple online applications.

Are you looking for an exciting opportunity to use your customer service skills to make a difference? We are looking for a Customer Care Product Specialist to join our team and provide exceptional customer service to our customers. You will be responsible for responding to customer inquiries, troubleshooting product issues, and providing product support. If you are passionate about helping customers and have a knack for problem-solving, this could be the perfect job for you!

A Customer Care Product Specialist is responsible for providing excellent customer service and product support to customers. They are the primary point of contact for customers and are responsible for resolving customer inquiries, complaints, and issues.

What is Customer Care Product Specialist Job Skills Required?

• Excellent customer service and communication skills
• Ability to troubleshoot and resolve customer inquiries
• Knowledge of product features and functions
• Ability to work independently and as part of a team
• Proficiency in using computer systems and software

What is Customer Care Product Specialist Job Qualifications?

• Bachelor’s degree in a related field or equivalent experience
• Previous customer service experience
• Knowledge of customer service principles and practices

What is Customer Care Product Specialist Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of product features and functions
• Knowledge of customer service software, databases, and tools

What is Customer Care Product Specialist Job Experience?

• Previous customer service experience
• Experience in a customer-facing role
• Experience using customer service software, databases, and tools

What is Customer Care Product Specialist Job Responsibilities?

• Respond to customer inquiries and complaints in a timely and professional manner
• Troubleshoot and resolve customer inquiries and issues
• Provide product support and advice to customers
• Update customer records in customer service software
• Follow up with customers to ensure their inquiries and issues have been resolved
• Monitor customer service metrics and suggest improvements
• Assist with other customer service tasks as needed