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Customer Care Product Specialist Jobs in Ohio

Customer Support Specialist- Medical Product
By Jobot At Cincinnati, OH, United States
Excellent time management skills and ability to multitask
Utilize edify phone system and ticketing system to manage customer inquiries
2+ years of experience in customer support, preferably in the medical industry
Strong communication and problem-solving skills
Experience with medical devices and durable medical goods
Provide exceptional customer service to clients in the medical industry
Specialist, Customer Care Jobs
By Chanel At , Piscataway, 08854, Nj
What Skills Will You Learn? What Experiences Might You Have?
Outstanding and polished communication skills (verbal and written)
Previous customer service/retail experience with direct client interactions
Luxury or hospitality industry experience
Hybrid role (NJ/NY office 3 days x week/ Remote 2 days x week)
Extensive opportunities to learn about CHANEL’s products and services throughout training and continuing education
Associate Customer Care Specialist - Png/Fayetteville, Nc
By Duke Energy At , Fayetteville, Nc $17 an hour
Use professional judgement and escalate customer issues/concerns to management when appropriate.
New hire onboarding, training, and actual work arrangements will take place virtually/remotely.
One-year customer service experience (may include call center, hospitality, retail, etc.), either by phone or face to face communications.
2+ years of customer service experience (may include call center, hospitality, retail, etc.), preferably to include a call center.
Experience promoting products and services, ideally in a call center environment.
Effective listening and communication skills and the ability to interact with customers in a professional, courteous, and empathetic manner.

Are you looking for an exciting opportunity to use your customer service skills to make a difference? We are looking for a Customer Care Product Specialist to join our team and provide exceptional customer service to our customers. You will be responsible for responding to customer inquiries, troubleshooting product issues, and providing product support. If you are passionate about helping customers and have a knack for problem-solving, this could be the perfect job for you!

A Customer Care Product Specialist is responsible for providing excellent customer service and product support to customers. They are the primary point of contact for customers and are responsible for resolving customer inquiries, complaints, and issues.

What is Customer Care Product Specialist Job Skills Required?

• Excellent customer service and communication skills
• Ability to troubleshoot and resolve customer inquiries
• Knowledge of product features and functions
• Ability to work independently and as part of a team
• Proficiency in using computer systems and software

What is Customer Care Product Specialist Job Qualifications?

• Bachelor’s degree in a related field or equivalent experience
• Previous customer service experience
• Knowledge of customer service principles and practices

What is Customer Care Product Specialist Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of product features and functions
• Knowledge of customer service software, databases, and tools

What is Customer Care Product Specialist Job Experience?

• Previous customer service experience
• Experience in a customer-facing role
• Experience using customer service software, databases, and tools

What is Customer Care Product Specialist Job Responsibilities?

• Respond to customer inquiries and complaints in a timely and professional manner
• Troubleshoot and resolve customer inquiries and issues
• Provide product support and advice to customers
• Update customer records in customer service software
• Follow up with customers to ensure their inquiries and issues have been resolved
• Monitor customer service metrics and suggest improvements
• Assist with other customer service tasks as needed