Register
Recruit Create CV

Client Services Senior Director Jobs

Senior Manager, Client Services
By Future At New York, United States
4-5+ years experience in media planning/account management
Experience in building media plans and post-sale campaign execution
Extremely detail oriented with exceptional organizational skills
Knowledge of DFP and 3rd party tags
Internal job family level C5
Sr. Director, Client Services
By Healthmine At United States
Act as the liaison between customer and internal operations, product, development and finance.
12+ years of relevant experience, including managing several clients and leading teams, preferably in the health/wellness space
Competitive base salaries, full benefits (medical, dental, vision), and company paid STD/LTD benefits.
100% remote work with semi-flexible schedules.
Lead assigned Client Services team members to meet Client Success pillars of revenue growth, client retention, and client strategy.
Assist the Growth team with prospective client sales support; collaborates to drive sales success.
Director Of Client Services
By GemHarvest Executive Recruiting At San Diego Metropolitan Area, United States
Track record of superior client services skills, attention to detail, and time management
Provide excellent client experience for ultra-high net worth clients
Competitive compensation package including significant base salary, benefits, and bonuses
7+ years Financial Services, preferably RIA experience working with UHNW clients
Bachelor’s degree in Business, Finance, or a related field
Knowledge of Fidelity and Schwab custodial platforms a plus
Director Of Client Services, Snf
By Corridor At United States
Strong organizational skills must include prioritizing, planning, follow through, multitasking and time management.
Keeping current on company activities, industry trends & learning management system (LMS) functionality.
Communicate to management the status of leads and outcome of sales process
Strong written and oral communication skills, including telephone-based, consultative selling skills and well-developed presentation skills.
Strong analytical, problem solving, and negotiation skills.
Respond to requests for information and answer questions regarding Corridor’s SNF Billing Services.
Account Director, Client Services
By Power Digital Marketing At United States
5+ years of experience in strategic planning, consumer insights, digital integration and client services, ideally in a digital or media agency
Extensive CRM and Marketing Operations platform experience required (i.e. Salesforce, HubSpot, Pardot, Marketo); experience with Salesforce and HubSpot specifically preferred
Understanding of Lead and Opportunity/Deal KPIs, and experience reporting out on different KPIs throughout the customer journey
Experience speaking to business-level metrics such as pipeline generation, closed won deals, return on partnership, LTV:CAC, and deal velocity, among others
Campaign leadership skills for end-to-end campaign development including strategy, segmentation, targeting, etc. in a multi-channel environment
Fully flex work environment: full-remote, in-office, or hybrid
Director Of Client Services
By Jobot At Baltimore, MD, United States
Manage a global team and is responsible for the supervision and coordination of the team’s assigned accounts, performance, and development
5+ years of industry experience (preference to experience in Affiliate or Public Relations)
Experience in scoping, pitching, executing, and leading initiatives related to digital marketing
Experience managing a team while working on projects (hands on) simultaneously
Serve as the lead and chief advocate for all of the agency’s accounts and the client facing team members
Serve as the primary internal stakeholder for assigned clients
Director Of Client Services
By Jobot At Phoenix, AZ, United States
Manage a global team and is responsible for the supervision and coordination of the team’s assigned accounts, performance, and development
5+ years of industry experience (preference to experience in Affiliate or Public Relations)
Experience in scoping, pitching, executing, and leading initiatives related to digital marketing
Experience managing a team while working on projects (hands on) simultaneously
Serve as the lead and chief advocate for all of the agency’s accounts and the client facing team members
Serve as the primary internal stakeholder for assigned clients
Director Of Client Services
By Jobot At Las Vegas, NV, United States
Manage a global team and is responsible for the supervision and coordination of the team’s assigned accounts, performance, and development
5+ years of industry experience (preference to experience in Affiliate or Public Relations)
Experience in scoping, pitching, executing, and leading initiatives related to digital marketing
Experience managing a team while working on projects (hands on) simultaneously
Serve as the lead and chief advocate for all of the agency’s accounts and the client facing team members
Serve as the primary internal stakeholder for assigned clients
Director Of Client Services
By GemHarvest Executive Recruiting At Minneapolis, MN, United States
Track record of superior client services skills, attention to detail, and time management
Provide excellent client experience for ultra-high net worth clients
Competitive compensation package including significant base salary, benefits, and bonuses
7+ years Financial Services, preferably RIA experience working with UHNW clients
Bachelor’s degree in Business, Finance, or a related field
Knowledge of Fidelity and Schwab custodial platforms a plus
Director Of Client Services
By Digital Mavens - Canada At California, United States
Extensive project direction and management experience
Identifying opportunities for our client to leverage current and emerging digital technology to improve customer experiences and drive sales
Broad understanding of contemporary and emerging digital technologies with previous experience in digital marketing
Professional services experience working with senior executives, C-Suite, and Board members
Demonstrable experience in developing new business
Establish client KPIs and monitor Orange Line’s performance against them.
Senior Director, Global Security Services - Gcs
By Liberty Mutual At , Remote $265,300 - $349,100 a year
At least 10+ years cybersecurity management experience with at least 8+ years in an operationally focused security practitioner role.
At least 3 years experience working with business leadership and with some fiscal responsibilities.
Bachelor or Master degree in technical discipline is ideal. CISSP and or CISM certification preferred.
Strong leadership, coaching and mentoring skills.
Strong written and verbal communication skills across all levels of the organization.
Ability to gain and preserve credibility with the team through sustained industry knowledge.
Senior Director Of Children's Services
By Oklahoma Department of Mental Health and Substance Abuse Services At Oklahoma City, OK, United States
Generous state paid benefit allowance to help cover insurance premiums
Training opportunities for CEU requirements
Application period: 05/22/2023 – 06/04/2023
Annual Salary is $101,349 +
Primary Working Hours are M-f; 8-5
Preference may be given to individuals who are an Oklahoma LBHP.
Senior Director, It Services
By Hashicorp At , Remote
Strong leadership and management skills, with experience in building and leading cross-functional teams.
At least 15 years of experience in IT management, with a proven track record of delivering successful IT projects.
Lead and manage multiple disciplines including, Global Help Desk, Infrastructure, Workforce Productivity and R&D Productivity Administration
Manage IT budgets and ensure cost-effective use of resources.
Excellent communication and interpersonal skills, with the ability to communicate technical concepts to non-technical stakeholders.
Deep understanding of IT security best practices and compliance requirements.
Director, Client Services Jobs
By Connectly Recruiting At Baton Rouge, LA, United States
At least 4 years experience performing senior-level client negotiation and management skills, with clear and substantive speaking, writing and presentation skills.
8+ years experience working in account management or client services in an advertising or marketing agency setting (highly preferred).
Strong leadership and organizational skills must be complemented by a relationship-building management style.
Hybrid working environment that offers flexibility needed in today's business landscape
Exceptional new business and client-facing skills.
Experience in growing, managing, and inspiring internal teams.
Group Director - Client Services
By The Marketing Practice At Denver, CO, United States
Contract and commercial negotiation, procurement management and renewals.
Revenue forecasting, management and reporting.
Set and manage client investment at an account level.
Understand and build upon TMP service offerings and value to prospects, clients and partners.
Proactively manage individual development plans for your direct reports.
Responsible for overall financial health, success and support of accounts within your portfolio
Senior Director Client Services
By Oncourse Home Solutions At Greater Chicago Area, United States
Manage Partner profitability trends and identify areas for improvement
8+ years progressive experience in a Customer Success role within a corporate, agency consultancy capacity
Prior experience in a but utilities company a very strong plus
Analytical and process-oriented mindset with the skills to be a data-driven decision maker
Ability to manage influence through persuasion, negotiation, and consensus building
Computer Skills Needed to Perform this Job
Senior Client Services Manager
By Kyra At New York, United States
Extensive knowledge of social media platforms and campaign management
Manage the distribution of client invoices and reports; assist finance team during billing and collection process
Partner with sellers to manage custom programs and make recommendations for optimizations
Liaise with clients and agencies on creative assets, approvals, reporting needs, and other requirements to achieve timely deliverables
Help sellers to manage pipeline and develop strategies for new category development through pre-sales prospecting
Interface directly with clients’ marketers, brand managers, and social media teams to assist in all aspects of client programs
3Q/Dept® - Senior Director, New Client Growth - Us Remote
By DEPT® At Chicago, IL, United States
Lead new business qualification and pitch processes.
5-7 years of digital marketing agency sales experience
Experience selling and closing integrated media/multi-channel/service scopes in the digital marketing industry
Strong influencer with exceptional negotiation and communication skills
Proven sales experience with long sales cycles
Superior writing and communication skills
Director/Sr. Director, Client Services (Fully Remote)
By ADVOC8 At Washington, DC, United States
Outcome Over Income - Extensive experience and demonstrated success in client relationship management
Proactively identify issues before they occur and coordinate with internal teams to provide a seamless client experience
10+ years of experience with substantive experience in experiential or brand communications
Extensive experience in a strategic communications or creative agency environment
Experience in one or more of the following industries: gaming, consumer tech, major trade associations and/or public affairs/advocacy
4+ years of client-facing experience, working with teams and multiple stakeholders across multiple projects over months or years
Director Of Client Services
By GemHarvest Executive Recruiting At Santa Barbara, CA, United States
Track record of superior client services skills, attention to detail, and time management
Provide excellent client experience for ultra-high net worth clients
Competitive compensation package including significant base salary, benefits, and bonuses
7+ years Financial Services, preferably RIA experience working with UHNW clients
Bachelor’s degree in Business, Finance, or a related field
Knowledge of Fidelity and Schwab custodial platforms a plus

Are you an experienced Client Services professional looking for an opportunity to lead a team and make a real impact? We are looking for a Senior Director of Client Services to join our team and help drive our client success initiatives. You will be responsible for developing and executing strategies to ensure our clients receive the highest level of service and satisfaction. If you have a passion for customer service and a proven track record of success, we want to hear from you!

Overview:

The Client Services Senior Director is responsible for leading and managing the client services team. This individual will be responsible for developing and implementing strategies to ensure customer satisfaction and retention. The Senior Director will also be responsible for developing and maintaining relationships with key clients and partners.

Detailed Job Description:

The Client Services Senior Director will be responsible for leading and managing the client services team. This individual will be responsible for developing and implementing strategies to ensure customer satisfaction and retention. The Senior Director will also be responsible for developing and maintaining relationships with key clients and partners. The Senior Director will be responsible for providing guidance and direction to the client services team, as well as developing and implementing new processes and procedures. The Senior Director will also be responsible for monitoring and evaluating the performance of the client services team, and providing feedback and coaching.

What is Client Services Senior Director Job Skills Required?

• Excellent communication and interpersonal skills
• Strong leadership and management skills
• Ability to develop and implement strategies
• Ability to build and maintain relationships with clients and partners
• Ability to analyze data and make decisions
• Ability to manage multiple projects simultaneously
• Ability to work independently and as part of a team

What is Client Services Senior Director Job Qualifications?

• Bachelor’s degree in business, marketing, or related field
• 5+ years of experience in customer service, client services, or related field
• Proven track record of success in client services
• Knowledge of customer service best practices
• Knowledge of customer relationship management (CRM) systems

What is Client Services Senior Director Job Knowledge?

• Knowledge of customer service best practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of customer service software and tools
• Knowledge of customer service metrics and analytics

What is Client Services Senior Director Job Experience?

• 5+ years of experience in customer service, client services, or related field
• Proven track record of success in client services
• Experience in developing and implementing strategies
• Experience in managing and leading teams

What is Client Services Senior Director Job Responsibilities?

• Develop and implement strategies to ensure customer satisfaction and retention
• Develop and maintain relationships with key clients and partners
• Provide guidance and direction to the client services team
• Develop and implement new processes and procedures
• Monitor and evaluate the performance of the client services team
• Provide feedback and coaching to the client services team
• Analyze data and make decisions
• Manage multiple projects simultaneously