Senior Director, Client Solutions

Omnicom Health Group is the largest healthcare marketing and communications network in the world—partnering with clients to achieve meaningful change through better, more innovative communications. With more than 5,000 dedicated healthcare communications specialists from every corner of science, medicine, marketing, and communications, we recognize that it takes the best of talent to deliver the best of health.

When you join Omnicom Health Group, you have access to opportunities across the most networked network. What does this mean for you? Your journey may start with one Omnicom Health Group company then pivot to another, followed by a move to another where you take your career in a whole new direction building your skills and experience each step on your journey. We’re eager for you to carve a path that works for you – and we’ll help you make it happen.

Title: Senior Director, Client Solutions

Location: BioPharm

Department/Discipline: Client Solutions

BioPharm is the leading provider of innovative and effective third-party HCP marketing solutions. BioPharm uniqueness, differentiation and approach is founded on four pillars:

• Experience Matters – Nearly 20 years of leadership delivering proven results and award-winning innovation
• Messenger Matters – Comprehensive recognized portfolio of targeted 3 rd party multichannel solutions
• Results Matter – Long history of proven results across a broad mix of therapeutic categories and specialties
• Reach Matters – Reach 100% of target audience through a scalable, seamlessly integrated channel mix

We are healthcare connectors. We communicate to healthcare providers about the value of life-changing therapies. In turn, we inform and impact patient treatment decisions, helping patients live longer, fuller lives. We do this through the development and delivery of third-party multichannel campaigns. This helps our clients connect with healthcare professionals. And it helps healthcare professionals connect with their patients.

Position Summary:

BioPharm Communications has an exciting opportunity for a Senior Director of Client Solutions. The Senior Director of Client Solutions is responsible for establishing and growing strong business relationships with current and prospective pharmaceutical, biotech, medical device and media planning agency clients in the assigned territory in order to generate and maintain new opportunities for BioPharm. The Senior Director of Client Solutions will drive business growth and attain set annual sales goal/quota.

Responsibilities:

• Profile each client:media agency partnership to better understand the type of media plans typically recommended, as well as emphasis of different channels in those plans (digital display, social, search, print, etc.).
• Commitment to a disciplined, diversified, and effective prospecting approach to generate new opportunities and stay informed across assigned accounts.
• Provides management with updates on sales-focused activities including lead generation, competitive intelligence, forecast adjustments, prospecting, challenges and needs.
• Conducts ongoing outreach and presentations to existing and prospective supporters in a highly consultative fashion.
• Manage contact database in Salesforce.com.
• Work collaboratively with Sales Support and Internal Resources to analyze the BioPharm programs purchased by clients and MPAs (media placement agencies) and identify top BioPharm solutions to position future business.
• Continually assesses revenue potential of territory through analysis of the overall market, client strategic imperatives and brand goals, pipeline outlook and general industry intelligence to provide accurate sales forecast; achieve and/or surpass quota.
• Drive business growth and awareness for BioPharm with new and existing clients through live client meetings and virtual presentations.
• Keeps abreast of supporter news, market conditions, competitive activities, educational and technological trends through ongoing research and engagement at industry and medical conferences, literature reviews and other sources.
• Build and maintain relationships with Brand-Direct Clients, Media Directors, and their planning teams to promote BioPharm marketing capabilities.
• Work collaboratively with Director of Sales Operations to price and build tactical program recommendations to support proposals and RFPs.
• Utilize Salesforce.com (SFDC) to track progress and forecast sales opportunities daily.
• Collaborates with internal stakeholders to develop effective proposals for current and prospective clients.

Qualifications and Experience:

• Demonstrated ability to grow existing accounts, as well as identify and build new accounts.
• Minimum 5-7+ years direct sales experience in healthcare communications covering pharma, biotech accounts and medical device with an emphasis on digital marketing. Salary is commensurate with experience.
• Bachelor’s Degree and/or equivalent directly relevant experience
• Experience selling medical education or promotional educational solutions to pharmaceutical/biotech/medical device companies with an established track record of securing industry funding from medical education/commercial teams at pharmaceutical/med device companies or media teams at MPAs.
• Must be highly motivated, dynamic, and have a relentless focus and commitment to reach decision makers.
• Additional capabilities include demonstrated experience in: customer service, sales goal attainment, closing skills, territory management, prospecting skills, negotiation, presentation skills, and building client relationships
• Strong knowledge of Microsoft Word, Excel and PowerPoint
• Experience with Salesforce.com (SFDC) or similar contact management programs
• Attention to detail to ensure accuracy.
• Proven time management skills, including successful track record of meeting deadlines while managing multiple projects simultaneously; self-starter.
• Must have a proven track record of developing and retaining healthcare industry relationships.
• Candidate must be self-starter with the ability to create daily routine, stay organized and travel to supporters.
• Proven success track record of sales and/or relationship management activity
• Strong project management and organizational skills a must. Excellent oral communication skills required, including ability to work well in a team environment – strong team player.
• Excellent sales presentation skills with clients, as well as strong listening and analytical skills - bring experience as a dynamic facilitator and presenter.
• Experience and strong understanding of the digital marketplace and multi-channel marketing (MCM)

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.

• $115,000 - $150,000

Omnicom Health Group is committed to hiring and developing exceptional talent. We agree that talent is equally distributed, and we’re focused on developing diverse teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you.