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Associate Director, Measurement Client Services
Company | LoopMe |
Address | New York, United States |
Employment type | FULL_TIME |
Salary | |
Category | Technology, Information and Internet |
Expires | 2023-07-11 |
Posted at | 10 months ago |
LoopMe, the leading outcomes-based platform, closes the loop on digital advertising. By leveraging AI to optimise media delivery in real-time, we drive measurable uplift for business outcomes and more effective advertising across online and offline marketing goals, including brand lift, purchase intent, consideration, foot traffic and sales.
- Own the operational process and implementation including documentation, rate card reporting and SLAs
- Lead and develop a team of account managers, acting as a point of escalation
- Ensure a smooth execution of measurement campaigns (within SLAs) and best-in-class service
- Help Product and the VP/GM of Measurement shape and improve both internal products and external dashboard
- Collaborate with sellers and account managers on key client strategy, supporting on calls and demos
- Implement revenue growth and upselling plans, scaling the Measurement business
- Work closely with Product, the VP/GM of Measurement, and Data Science to understand LoopMe's proprietary measurement methodology and ensure account managers understand and can speak to it sufficiently.
- Advise key clients on measurement solutions and feeding back opportunities/needs to the business
- A proven track record in account growth and implementation of upsell strategies
- Excellent communication skills and confidence with presenting
- Experience in managing, training and evaluating teams
- Strong interpersonal skills at all levels of an organization with the ability to manage up and down
- A deep understanding and familiarity with measurement solutions, monetization and the AdTech landscape
- Account Management experience in the AdTech space; delivering excellent client service and managing SLA's
- Experience in creating operational processes; managing their implementation and adoption
- Summer Fridays!
- Self-Managed Vacation policy (no max on annual leave!)
- Hybrid working
- We’ll set you up for success, providing training and career development
- 401k
- Bonus and Equity
- LoopMe Gives Back; we have a committed and active CSR team who organise regular events to hold up our pillars of Learning, Charity, Wellbeing, Responsibility and Sustainability
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