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Call Center Collections Representative Jobs

Call Center Representative Jobs
By Promise Healthcare At Champaign, IL, United States
Interacts and communicates with internal and external customers to enhance the customer experience
Collects and enters demographic, clinical, billing and insurance information from patients or responsible parties to facilitate a seamless customer experience.
Wage is dependent upon experience
Schedules patients following established policies and procedures to ensure accuracy.
Knows and understands when to expedite, escalate, and redirect issues and situations to other resources/department needs.
Observes legal and ethical guidelines to safeguard the confidentiality of our patients.
Call Center Representative Jobs
By Mass Bay Credit Union At Boston, MA, United States
Cross-trains for other functions within the branch/department and performs those responsibilities as requested.
Informs members of credit union products and services, explaining features and benefits; and cross-sells products and services when appropriate.
Work requires general knowledge of all Credit Union products and services.
Requires education equivalent to a four-year high school education. Proficiency with computer software applications is required.
Position requires one year of member service or call center experience in a bank or credit union.
Intermediate mathematical skill required (adding, subtracting, multiplying, dividing, percentages, interest) are required.
Call Center Representative Jobs
By Senior Health Solutions At St Charles, MO, United States
Responsibilities. Confer with customers by telephone to provide information about our products and services.
Pleasant phone voice with good customer service skills
Good computer and keyboarding skills
Previous Call Center experience a plus (not required)
Day to day activities. This position is a telephonic position.
Expected 1st Year Income 75k-100k, with Bonus and Commission
Bilingual Call Center Representative
By Xtend At Grand Rapids, MI, United States
Demonstrate the ability and professionalism to interact with key management staff and clients both on the phone and in person.
Develop knowledge of standard credit union operation & credit union terms
Develop efficient navigation skills through credit union websites & the ROE
Develop knowledge of CU*BASE Loan Application Processing
Develop knowledge to provide daily support to Web Chat for both credit union and third-party accounts
Develop knowledge to provide daily support to electronic Bill Pay Systems as needed
Call Center Representative Jobs
By Initial Communications At Miami, FL, United States
Customer service experience a plus
Maintains and updates customer information as necessary
Calmly attempts to resolve and de-escalate any issues
Escalates calls to supervisor when necessary and appropriate
Responds to requests for assistance and/or possible processing of credit card authorizations
Tracks call-related information for auditing and reporting purposes
Call Center Representative Jobs
By Amani Family Services, Inc. At Fort Wayne, IN, United States

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.\ Responding efficiently and accurately to callers, explaining ...

Call Center Representative Jobs
By Lexus of Madison At , Middleton, 53562 $20 an hour
Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.
Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
Strong typing skills, comfortability working on a PC, good memory.
Excellent communication, interpersonal and organizational skills.
WHAT WE HAVE TO OFFER
Hourly rate plus the opportunity to earn extra in performance-based bonuses.
Scheduling Call Center Representative
By Presbyterian Healthcare Services At , Santa Fe, 87505 Up to $21.48 an hour
We offer more than the standard benefits!
High School Diploma or GED
Record all calls, mail, email, faxes, walk-in encounters, etc. in appropriate databases to provide meaningful, accurate data for analysis and reporting.
Assist in coordinating (when necessary) meetings with customers or partners for training, contracting, and reporting.
Perform other functions as required.
New Mexico continues to grow steadily in population and features a low cost-of living.
Call Center Representative Jobs
By BMP Print Solutions At , Tampa
Basic IP knowledge such as locating and identifying IP address, gateway, subnet, and troubleshooting network connectivity issues.
Answer phone calls requesting technical support.
Proper documentation of user issues and troubleshooting steps taken.
Perform IT related administrative tasks such as creating AD accounts, assigning phone extensions, assigning Office 365 licenses, etc.
Some hardware support including replacing SSDs/HDDs, adding RAM, identifying and replacing damaged equipment, etc.
Some onsite support for users at the corporate office, possibility of travel if interested.
Call Center Scheduling Representative
By Shared Imaging LLC At , Downers Grove $19 an hour
Customer service/call center/patient scheduling experience
Experience working on computers, using Excel, and other Microsoft Office applications
Manage incoming customer service & patient scheduling phone calls & other customer requests
Other duties as determined by managers
Job training, professional development, & continued education
Must have a quiet work environment with high speed internet
Operator/Call Center Representative
By SSM Health At , Fenton, 63026
Responds to telephone and/or Internet inquiries from customers seeking information and/or resources following a set standard.
Collects relevant caller data to assist with measurement, tracking and reporting activities.
Track inquires, questions and answers and provide resolution.
May perform clerical or administrative duties.
Performs other duties as assigned.
High school diploma or equivalent
Collections Manager, Pacific Center Of Molecular Biodiversity
By Bishop Museum At , Honolulu, 96817
Working knowledge of computer programming and operation, desktop and electronic publishing and modern digital imaging skills and database management.
Knowledge and experience with genetics and their application to the study of biodiversity
Assists the Director and other staff in organizing and implementing training and educational workshops.
Participates in the development of training materials, exhibits, and BPBM activities associated with education and outreach as needed.
Coordinates with other Collection Managers and Curators in the museum to voucher new specimens for the PCMB collections.
Master’s degree in biology or related field, or 5+ years of experience working in biodiversity research and/or collections-based research.
Call Center Representative/Receptionist
By VCA Animal Hospitals At , Fairfax, 22031 $18.55 an hour
Our starting salary is $18.55/hour, or higher depending on experience.
The benefits above are in addition to our competitive and generous package of standard benefits that include:
Desire to be a team player
Ability to promote a positive work culture
Ability to work in high stress situations
Health insurance covering COVID testing, COVID care and vaccines
Call Center Representative Jobs
By Michigan Schools and Government Credit Union At , Troy, 48098 $18.40 an hour
Essential Knowledge, Skills, and Abilities:
1 year of experience within a financial institution, or
2 years of experience within a call center with sales or production goals
Suggestive selling and business solicitation experience in a financial institution preferred.
Either of the following experience within a fast-paced customer service environment:
Answers and returns all correspondence within established regulations, procedures, and performance and productivity standards.
Call Center Representative Jobs
By Peoples Bank At Merrillville, IN, United States
Effective project management skills and the ability to proactively problem-solve.
Communicating with other departments, managers or vendors to resolve customer issues.
Two years of customer service, retail banking, or call center experience preferred
Knowledge of Deposit and Loan products and procedures.
Proven organizational skills and demonstrated ability to prioritize and multi-task
Proficient computer skills (i.e., Microsoft Word, Excel, Outlook, any other mortgage software, etc.).
Guest Experience Representative - Call Center
By Mount Seymour Resorts At ,
You can work 2 on-hill shifts per week, as well as have an appropriate 'work from home' environment
You have high attention to detail and strong admin skills
Previous experience in guest service or sales positions (phone-based customer service experience preferred)
Excellent listening and communication skills
Good computing skills and the capacity to learn new operating systems
Knowledge of Siriusware Point of Sale (POS) is considered an asset
Call Center Representative Jobs
By CONDUENT At , Middletown, 17057 $17.50 an hour
Ability to hold self accountable for time management & multitasking skills
Maintain an up-to-date product knowledge through offered trainings
Escalating cardholder concerns to the call center management team
Utilizing soft skills while engaging with cardholders
Have a High School Diploma or an equivalent level of education
A minimum of one year of experience in a customer service roll & call center experience preferred
Veterinary Call Center Representative
By Pieper Veterinary At , Middletown $17 - $23 an hour
Pay: $17-$23/hr. depending on experience, level of education and certification.
Organizational skills: Ability to multitask. Ability to manage office operations such as taking messages, scheduling appointments, and maintaining patient files.
Interpersonal skills: comfort when dealing with clients, staff, and others.
Reliability: Regular attendance and timeliness are essential functions in order to fulfill the requirements of this position.
Technology skills: Ability to operate office technology such as computers, tablets, scanners, fax machines, and copiers.
Communication skills: efficiently communicate with other staff and clients, both in writing and verbally.
Myhr Call Center Representative
By UC Health At , Cincinnati, 45216
Provide benefits information to candidates during the HR onboarding process, WLE's, and Open Enrollment.
Provide benefits information to employees for routine questions, WLE's, and Open Enrollment.
Scan and/or log employee certifications, licensure, corrective actions, and other employee file components into the OneTouch System.
Provide benefits information to candidates during the HR onboarding process
Utilizes and provides updates to OneTouch System as a resource and tracking of helpdesk tickets.
Maintains and submits accurate information into OneTouch Helpdesk workstream.
Call Center Representative Jobs
By S&S Employment Partners At , West Des Moines $20 an hour
Providing accurate information or explanations on products offered
1+ years of Customer Service experience (call center experience preferred)
Knowledge or Annuities/Life insurance is a plus
Some of your responsibilities as CSR will include:
Managing a large volume of inbound calls
Responding to agents and policy holder inquiries

Are you looking for an exciting opportunity to work in a fast-paced and rewarding environment? We are looking for a Call Center Collections Representative to join our team! As a Collections Representative, you will be responsible for managing customer accounts, resolving customer inquiries, and ensuring customer satisfaction. If you are a motivated individual with excellent communication skills, then this is the perfect job for you!

A Call Center Collections Representative is responsible for contacting customers to collect payments on past due accounts. They must have excellent customer service and communication skills, as well as the ability to remain professional and courteous when dealing with difficult customers.

What is Call Center Collections Representative Skills Required?

• Excellent customer service and communication skills
• Ability to remain professional and courteous when dealing with difficult customers
• Ability to negotiate payment plans
• Knowledge of collection laws and regulations
• Ability to work independently and as part of a team
• Proficiency in computer software applications

What is Call Center Collections Representative Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or collections
• Knowledge of collection laws and regulations
• Ability to work independently and as part of a team

What is Call Center Collections Representative Knowledge?

• Knowledge of collection laws and regulations
• Knowledge of customer service principles and practices
• Knowledge of computer software applications

What is Call Center Collections Representative Experience?

• Previous experience in customer service or collections
• Previous experience in a call center environment

What is Call Center Collections Representative Responsibilities?

• Contact customers to collect payments on past due accounts
• Negotiate payment plans with customers
• Follow up with customers to ensure payments are made
• Maintain accurate records of customer accounts
• Resolve customer inquiries