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Call Center Collections Representative Jobs in Illinois

Call Center Representative Jobs
By Promise Healthcare At Champaign, IL, United States
Interacts and communicates with internal and external customers to enhance the customer experience
Collects and enters demographic, clinical, billing and insurance information from patients or responsible parties to facilitate a seamless customer experience.
Wage is dependent upon experience
Schedules patients following established policies and procedures to ensure accuracy.
Knows and understands when to expedite, escalate, and redirect issues and situations to other resources/department needs.
Observes legal and ethical guidelines to safeguard the confidentiality of our patients.
Call Center Scheduling Representative
By Shared Imaging LLC At , Downers Grove $19 an hour
Customer service/call center/patient scheduling experience
Experience working on computers, using Excel, and other Microsoft Office applications
Manage incoming customer service & patient scheduling phone calls & other customer requests
Other duties as determined by managers
Job training, professional development, & continued education
Must have a quiet work environment with high speed internet
Call Center Representative (On-Site)
By Great Lakes Credit Union At North Chicago, IL, United States
Be able to deescalate calls and ensure member feedback is shared with management.
Minimum of two years of customer service work experience required. Call center work experience is a plus, but not required.
Ability to navigate multiple automated systems to research situations, locate information and perform data entry with Microsoft Word, Excel, and Outlook.
Ability to multitask, maintain a high level of concentration, and perform responsibilities with accuracy and in a timely manner.
To view our GREAT Benefits Please Reach out to a Member of the HR Team
Answer and handle calls regarding account inquiries, shares, loans, digital questions and transactions.
Call Center Representative Jobs
By Northern Trust Asset Servicing At Chicago, IL, United States
Expected to be in compliance with risk management.
Analytical and organizational skills are required to research and resolve inquiries and manage conflicting priorities and workflow.
Handle participant requests including electronic fund transfers, monthly benefits, rollovers, loans and tax forms
Client and/or call center experience
Client servicing usually acquired through training programs or experience is required to support products for the participants.
Communication skills are required to respond to daily requests for information from plan documents.
Call Center Representative Jobs
By KPH HEALTHCARE SERVICES, INC At Hoffman Estates, IL, United States
One year of intake experience and/or training; or equivalent combination of education and experience in the home health care field.
Preferred 0-2 years experience as Rx Technician or Customer Service Representative in a health care related service.
Any and all additional eligibility requirements based on the specific positi
Exceptional phone and listening skills.
Exceptional written and verbal communication skills
Preferred PC skills including Microsoft Office
Call Center Representative Jobs
By Progressive Insurance At Dakota, IL, United States
Work From Home Office Requirements
Two years of post-secondary education or higher
Instead of the above, two years of relevant work experience
Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up
Designated workspace free from noise and other distractions
Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
Benefits Call Center Representative
By Conduent At , Cary, 27511, Nc From $17 an hour
Experience working with healthcare and employer benefits is highly preferred
Conduent offers opportunities for advancement with an outstanding benefits package
Previous customer service and or call center experience
Experience with typing and keyboarding
Answer prescreen questions to be sure you meet the minimum requirements for the role (3 minutes)
Excellent benefits and team atmosphere
Call Center Representative Jobs
By Leaf Home At , Naperville, 60540, Il $18 an hour
Document and update customer interaction within customer relationship management (CRM) system
No Experience Necessary – desire to win every day is required!
Apply active listening skills through the ability to comprehend information presented and respond thoughtfully.
Excellent verbal and written communication skills are required for communicating with internal and external parties
No Cold Calling –All leads the customer has asked US to contact THEM!
Meals – No such thing as a free lunch…almost…we provide fresh meal delivery at under $5 per meal
Collections Representative (Remote) Jobs
By Enova International At Chicago, IL, United States
Computer proficiency and accurate data entry skills required
Utilize problem solving skills to find customer specific solutions for delinquent accounts
2+ years Collections or Inside Sales experience
A desire to create a top-notch customer service experience
Flexible work schedule (In-office T/W/Th and remote M/F for hybrid-eligible roles)
Health, dental, and vision insurance including mental health benefits
Healthcare Call Center Representative
By LaSalle Network At Naperville, IL, United States
1-3 years of experience in healthcare administration
1 year of high-volume call center experience preferred
Excellent verbal and written communication skills
Handle high volume of inbound phone calls from patients
Screen patients, handle sensitive medical information
Perform medical necessity checks and secure patients financial accounts

Are you looking for an exciting opportunity to work in a fast-paced and rewarding environment? We are looking for a Call Center Collections Representative to join our team! As a Collections Representative, you will be responsible for managing customer accounts, resolving customer inquiries, and ensuring customer satisfaction. If you are a motivated individual with excellent communication skills, then this is the perfect job for you!

A Call Center Collections Representative is responsible for contacting customers to collect payments on past due accounts. They must have excellent customer service and communication skills, as well as the ability to remain professional and courteous when dealing with difficult customers.

What is Call Center Collections Representative Skills Required?

• Excellent customer service and communication skills
• Ability to remain professional and courteous when dealing with difficult customers
• Ability to negotiate payment plans
• Knowledge of collection laws and regulations
• Ability to work independently and as part of a team
• Proficiency in computer software applications

What is Call Center Collections Representative Qualifications?

• High school diploma or equivalent
• Previous experience in customer service or collections
• Knowledge of collection laws and regulations
• Ability to work independently and as part of a team

What is Call Center Collections Representative Knowledge?

• Knowledge of collection laws and regulations
• Knowledge of customer service principles and practices
• Knowledge of computer software applications

What is Call Center Collections Representative Experience?

• Previous experience in customer service or collections
• Previous experience in a call center environment

What is Call Center Collections Representative Responsibilities?

• Contact customers to collect payments on past due accounts
• Negotiate payment plans with customers
• Follow up with customers to ensure payments are made
• Maintain accurate records of customer accounts
• Resolve customer inquiries