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Call Call Center Representative Jobs in DuPage, Illinois

Call Center Service Representative
By Shared Imaging LLC At , Downers Grove $19 an hour
Customer service/call center/patient scheduling experience
Experience working on computers, using Excel, and other Microsoft Office applications
Manage incoming customer service & customer requests
Audit and manage work orders created by answering service
Job training, professional development, & continued education
Ability work work Saturdays, 2nd and 3rd shift, as needed (PTO coverage, etc.)
Call Center Scheduling Representative
By Shared Imaging LLC At , Downers Grove $19 an hour
Customer service/call center/patient scheduling experience
Experience working on computers, using Excel, and other Microsoft Office applications
Manage incoming customer service & patient scheduling phone calls & other customer requests
Other duties as determined by managers
Job training, professional development, & continued education
Must have a quiet work environment with high speed internet
Call Center Manager Jobs
By AmeriPro Roofing At , Downers Grove, 60515, Il $60,000 - $75,000 a year
Hire, train and manage Appointment setters.
Manage and develop call scripts, rebuttals.
Manage the technology, Five9 system, lead distribution.
Manage outside partners for lead generation and software.
$60,000 - $75,000 / year based on experience
Full Insurance Benefits Health, Dental, Vision and Life
Call Center Representative Jobs
By Promise Healthcare At Champaign, IL, United States
Interacts and communicates with internal and external customers to enhance the customer experience
Collects and enters demographic, clinical, billing and insurance information from patients or responsible parties to facilitate a seamless customer experience.
Wage is dependent upon experience
Schedules patients following established policies and procedures to ensure accuracy.
Knows and understands when to expedite, escalate, and redirect issues and situations to other resources/department needs.
Observes legal and ethical guidelines to safeguard the confidentiality of our patients.
Manager, Call Center Operations
By MUSC At , Charleston, 29407, Sc

Education: Bachelor's Degree or Equivalent Work Experience: 7 years progressive work experience and 2 years management experience

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

Medical Call Center Representative
By Compunnel Inc. At Lake Forest, IL, United States
• Excellent verbal and written communication skills
• Ability to learn remotely via WebEx and work remotely
• Ability to manage tasks in a high- pressure environment using multiple tools and monitor screens
Be available on a toll-free phone line to respond to customer phone inquiries, while working emails in between calls.
Provide a solution for all customers utilizing only approved resources and tools.
Maintain pleasant & professional tone on all written and phone communications.
Call Center Representative (On-Site)
By Great Lakes Credit Union At North Chicago, IL, United States
Be able to deescalate calls and ensure member feedback is shared with management.
Minimum of two years of customer service work experience required. Call center work experience is a plus, but not required.
Ability to navigate multiple automated systems to research situations, locate information and perform data entry with Microsoft Word, Excel, and Outlook.
Ability to multitask, maintain a high level of concentration, and perform responsibilities with accuracy and in a timely manner.
To view our GREAT Benefits Please Reach out to a Member of the HR Team
Answer and handle calls regarding account inquiries, shares, loans, digital questions and transactions.
Call Center Representative Jobs
By Northern Trust Asset Servicing At Chicago, IL, United States
Expected to be in compliance with risk management.
Analytical and organizational skills are required to research and resolve inquiries and manage conflicting priorities and workflow.
Handle participant requests including electronic fund transfers, monthly benefits, rollovers, loans and tax forms
Client and/or call center experience
Client servicing usually acquired through training programs or experience is required to support products for the participants.
Communication skills are required to respond to daily requests for information from plan documents.
Call Center Representative Jobs
By KPH HEALTHCARE SERVICES, INC At Hoffman Estates, IL, United States
One year of intake experience and/or training; or equivalent combination of education and experience in the home health care field.
Preferred 0-2 years experience as Rx Technician or Customer Service Representative in a health care related service.
Any and all additional eligibility requirements based on the specific positi
Exceptional phone and listening skills.
Exceptional written and verbal communication skills
Preferred PC skills including Microsoft Office
Call Center Representative Jobs
By Progressive Insurance At Dakota, IL, United States
Work From Home Office Requirements
Two years of post-secondary education or higher
Instead of the above, two years of relevant work experience
Remote office internet connection via DSL or Cable Modem with minimum speed of 10mbps down and 1mbps up
Designated workspace free from noise and other distractions
Computer that is provided to you must be physically connected to the router or modem by a cable (no wireless connection)
Legal Assistant - Call Center
By Blitt & Gaines Law Offices At Naperville, IL, United States
Receive inbound calls from employers and banks regarding wage & bank garnishments for the 6 states.
Perform outbound calls to employers and banks for interrogatory responses and money follow up.
Some faxing & generating letters to employees.
Excellent oral & written communication
Proficient in Microsoft Excel & Word
MUST be comfortable on the phone & making calls
Bdc Representative/ Call Center Agent/ Part Time
By Hendrick Buick GMC Cadillac (Cary) At , Cary, 27511, Nc $17 - $18 an hour
Log all customer comments into Dealership Management System
Forward any customer concerns to the correct department Manager and follow-up.
Supervisory Responsibilities: This job has no direct supervisory responsibilities.
Essential Duties and Responsibilities include the following:
Previous customer service and/or business development experience. Ability to deliver superior customer satisfaction.
personnel. Strong interpersonal and skills.
Inbound Call Center Representative/Patient Access Representative I
By NorthShore University HealthSystem At , Skokie, 60077, Il
Remote: Option for remote work after 6 to 9 months upon completion of a successful training period
One year of customer service experience (required)
Inbound call center experience (required)
Eager to accept educational opportunities as shared through workflow or process changes
Position: Inbound Call Center Representative/Patient Access Representative I
Full Time/Part Time: [Full Time]
Call Center Representative - Remote - Bilingual (Spanish/ English)
By Aspen Dental At , Chicago, 60607, Il
Ability to manage high call volume
Experience working in a fast paced, customer driven environment
Previous call center experience a plus
Responder a llamadas entrantes de gran volumen mientras maneja con compasión las preguntas/inquietudes
Programar citas de nuevos pacientes
Utilizar tecnicas de ventas capacitadas para alcanzar los objetivos de la empresa de citas establecidas y satisfacción del cliente.
Call Center Representative - Remote / Office
By MedaTrax, inc. At Chicago, IL, United States
Frequently attend educational seminars to improve knowledge and performance level
Manage large amounts of inbound and outbound calls in a timely manner
Previous experience in a customer support role
Strong phone and verbal communication skills along with active listening
Ability to multi-task, set priorities and manage time effectively
Follow communication “scripts” when handling different topics
Benefits Call Center Representative
By Conduent At , Cary, 27511, Nc From $17 an hour
Experience working with healthcare and employer benefits is highly preferred
Conduent offers opportunities for advancement with an outstanding benefits package
Previous customer service and or call center experience
Experience with typing and keyboarding
Answer prescreen questions to be sure you meet the minimum requirements for the role (3 minutes)
Excellent benefits and team atmosphere
Call Center Pharmacy Claims Technician
By Humana At , Charleston, 25304, Wv
Assist the Call Center management team with projects to enhance the workflow and success of the Call Center
Complete incoming tasks as assigned by the Pharmacy Claims Team Leaders and the Pharmacy Claims (Support Services) Manager
Strong verbal and written communication skills, including the ability to tailor
Problem-solving skills and ability to follow through on tasks assigned
Must be passionate about contributing to an organization focused on continuously improving consumer experiences
2 years of Pharmacy Technician experience
Call Center Representative Jobs
By Leaf Home At , Naperville, 60540, Il $18 an hour
Document and update customer interaction within customer relationship management (CRM) system
No Experience Necessary – desire to win every day is required!
Apply active listening skills through the ability to comprehend information presented and respond thoughtfully.
Excellent verbal and written communication skills are required for communicating with internal and external parties
No Cold Calling –All leads the customer has asked US to contact THEM!
Meals – No such thing as a free lunch…almost…we provide fresh meal delivery at under $5 per meal
Healthcare Call Center Representative
By LaSalle Network At Naperville, IL, United States
1-3 years of experience in healthcare administration
1 year of high-volume call center experience preferred
Excellent verbal and written communication skills
Handle high volume of inbound phone calls from patients
Screen patients, handle sensitive medical information
Perform medical necessity checks and secure patients financial accounts
Customer Service Call Center Representative
By Office1 At Las Vegas, NV, United States
Outstanding organizational, time management, and attention to detail skills.
Positive, can-do attitude with the ability to build positive working relationships with a wide variety of individuals and management.
High school or equivalent with ability to learn and implement new knowledge quickly.
Prior customer service call center experience in relatable field.
Experience in maintaining confidentiality of all sensitive matters and information.
Excellent interpersonal, oral, and written communication skills.
Call Center Representative Jobs
By Mass Bay Credit Union At Boston, MA, United States
Cross-trains for other functions within the branch/department and performs those responsibilities as requested.
Informs members of credit union products and services, explaining features and benefits; and cross-sells products and services when appropriate.
Work requires general knowledge of all Credit Union products and services.
Requires education equivalent to a four-year high school education. Proficiency with computer software applications is required.
Position requires one year of member service or call center experience in a bank or credit union.
Intermediate mathematical skill required (adding, subtracting, multiplying, dividing, percentages, interest) are required.
Call Center Representative Jobs
By Senior Health Solutions At St Charles, MO, United States
Responsibilities. Confer with customers by telephone to provide information about our products and services.
Pleasant phone voice with good customer service skills
Good computer and keyboarding skills
Previous Call Center experience a plus (not required)
Day to day activities. This position is a telephonic position.
Expected 1st Year Income 75k-100k, with Bonus and Commission
Remote Call Center Representative ($21.00 - $21.63 / Hour)
By Talentify.io At United States

Years of experience: 2 years

Responds professionally to inquiries from internal/external customers.

Night Cleaner (Mon-Fri, 6P-2:30A) - Call Center
By Legacy Maintenance Services, LLC At Columbus, OH, United States
Starting Rate $14.50 per hour
90-Day Review, with potential for an increase
Health, Dental, and Vision Insurance
Vacuuming, sweeping and mopping floors
Ability to pass a background check
Call Center Manager Jobs
By 4 Corner Resources At United States
Strong leadership and people management skills
Call center management certification from a recognized institution
Prepare regular reports to senior management on call center performance
Minimum of 5 years experience in a call center, with at least 2 years in a managerial role
Familiarity with call center software and customer relationship management (CRM) tools
Proven ability to manage remote teams
Bilingual Call Center Representative
By Xtend At Grand Rapids, MI, United States
Demonstrate the ability and professionalism to interact with key management staff and clients both on the phone and in person.
Develop knowledge of standard credit union operation & credit union terms
Develop efficient navigation skills through credit union websites & the ROE
Develop knowledge of CU*BASE Loan Application Processing
Develop knowledge to provide daily support to Web Chat for both credit union and third-party accounts
Develop knowledge to provide daily support to electronic Bill Pay Systems as needed
Call Center Representative (Remote) ($52000.00 - $57500.00 / Year)
By Talentify.io At United States
Strong multitasking, prioritization, and time management skills
Remote work option available for increased flexibility
Manage inbound and outbound calls, scheduling appointments and resolving patient issues
Meet contact center target metrics to ensure an unmatched patient experience
High School diploma or equivalent required, some undergraduate education preferred
Customer service and/or clinical reception experience preferred
Call Center Representative Jobs
By Initial Communications At Miami, FL, United States
Customer service experience a plus
Maintains and updates customer information as necessary
Calmly attempts to resolve and de-escalate any issues
Escalates calls to supervisor when necessary and appropriate
Responds to requests for assistance and/or possible processing of credit card authorizations
Tracks call-related information for auditing and reporting purposes
Call Center Representative Jobs
By Amani Family Services, Inc. At Fort Wayne, IN, United States

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.\ Responding efficiently and accurately to callers, explaining ...

Remote Second Shift Call Center Representative - $16.00 - $17.00 An Hour
By LinkUp At Seattle, WA, United States

Save lives from the comfort of your home with VRI! Ever wanted to make a difference in people’s lives while staying in your pajamas? Ever wanted to ditch the angry customer service calls, ...

Healthcare Call Center Representative/Benefits Verification - Remote | Wfh
By Get.It Recruit - Administrative At Franklin, TN, United States

We are seeking enthusiastic individuals to join our team as Remote Healthcare Call Center Representatives for Benefits Verification. As a valued member of our team, you will play a crucial role in ...

Healthcare Call Center Representative/Benefits Verification - Remote | Wfh
By Get.It Recruit - Administrative At Kansas City, KS, United States

We are currently seeking dedicated and compassionate individuals to join our team as Remote Healthcare Call Center Representatives for Benefits Verification. In this role, you will play a crucial part ...

Call Center Customer Service Representative
By Datastat, Inc. At Ann Arbor, MI, United States
Do you have basic keyboard skills?
Do you have good reading skills ?
Are you tired of working in Fast Food or Retail?
Work Schedule will be afternoon/evening with one weekend shift required.
No sales! You get paid per hour whether you get someone to do a survey or not!
Right off bus stop route
Call Center Manager Jobs
By EV Connect At Los Angeles Metropolitan Area, United States
Scale the existing call center onboarding and education experience for 10x growth.
Lead, manage and train the call center resources based in Europe, Asia and the US.
Manage and continuously improve upon the different teams within the call center (IE Driver Support, Commissioning, installer support).
Develop and hone the existing processes and customer experience to meet KPIs at scale.
Required: 5-10 years of experience directly managing an international, multilingual call center.
Experience in e-mobility industry desired.
Call Center Representative Jobs
By Lexus of Madison At , Middleton, 53562 $20 an hour
Comprehensive benefits program, including health care options (medical, dental and vision) and 401k savings and retirement plan with company match.
Training, resources and opportunities for career growth and advancement, tailored to individual performance, experience and interests.
Strong typing skills, comfortability working on a PC, good memory.
Excellent communication, interpersonal and organizational skills.
WHAT WE HAVE TO OFFER
Hourly rate plus the opportunity to earn extra in performance-based bonuses.
Scheduling Call Center Representative
By Presbyterian Healthcare Services At , Santa Fe, 87505 Up to $21.48 an hour
We offer more than the standard benefits!
High School Diploma or GED
Record all calls, mail, email, faxes, walk-in encounters, etc. in appropriate databases to provide meaningful, accurate data for analysis and reporting.
Assist in coordinating (when necessary) meetings with customers or partners for training, contracting, and reporting.
Perform other functions as required.
New Mexico continues to grow steadily in population and features a low cost-of living.

Are you looking for an exciting opportunity to work in a fast-paced, customer-focused environment? Join our team as a Call Center Representative and help us provide exceptional customer service to our clients!

Overview A Call Center Representative is a customer service professional who works in a call center environment. They are responsible for providing customer service and support to customers over the phone, through email, or in person. They may also be responsible for handling customer inquiries, resolving customer complaints, and providing product information. Detailed Job Description Call Center Representatives are responsible for providing customer service and support to customers over the phone, through email, or in person. They must be able to handle customer inquiries, resolve customer complaints, and provide product information. They must also be able to accurately document customer interactions and follow up with customers as needed. Job Skills Required
• Excellent communication skills
• Strong customer service skills
• Ability to multitask
• Problem-solving skills
• Knowledge of customer service software
• Knowledge of call center operations
• Knowledge of company products and services
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Knowledge of customer service software
• Knowledge of call center operations
• Knowledge of company products and services
Job Knowledge
• Knowledge of customer service software
• Knowledge of call center operations
• Knowledge of company products and services
Job Experience
• Previous customer service experience
• Previous call center experience
Job Responsibilities
• Answer customer inquiries over the phone, through email, or in person
• Resolve customer complaints
• Provide product information
• Accurately document customer interactions
• Follow up with customers as needed