Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
It Helpdesk Engineer Jobs
Recruited by Pluralsight 9 months ago
Address , Draper
General Worker - Tier 1
Recruited by Vezita Tech, Inc 10 months ago
Address St Louis, MO, United States
Remote Support Specialist Jobs
Recruited by Experis 10 months ago
Address Kansas City, MO, United States
Tier 1 Engineer Jobs
Recruited by GTT 11 months ago
Address Texas, United States
Experienced It Helpdesk Specialist
Recruited by Conduent 1 year ago
Address , St. Louis, 63101, Mo
$20.10 an hour
Helpdesk Tier 2 Jobs
Recruited by CGI 1 year ago
Address All, MO, United States
Systems Analyst 2-It Jobs
Recruited by Oracle 1 year ago
Address , Kansas City, Mo
It Helpdesk Administrator (Remote)
Recruited by Morley 1 year ago
Address Texas, United States
Tier Two It Helpdesk Support
Company | Affinia Healthcare |
Address | St Louis, MO, United States |
Employment type | FULL_TIME |
Salary | |
Category | Hospitals and Health Care |
Expires | 2023-06-26 |
Posted at | 1 year ago |
POSITION TITLE: Tier Two IT Helpdesk Support REPORTS TO: Assistant Vice President of Information Services STATUS/HOURS: Regular/Full-time (Evenings and Weekends as scheduled) POSITION SUMMARY: The Tier Two IT Helpdesk Support is responsible for providing advanced technical support to end users at Affinia Healthcare, assisting them with complex IT-related issues via phone, email, or in-person. This includes troubleshooting and resolving hardware, software, and network issues, managing user accounts and permissions, and providing expertise in specialized software or systems. POSITION QUALIFICATION REQUIREMENTS Education: Associate's degree in IT or related field, or equivalent experience. Experience: Minimum of 3 years of experience in providing IT helpdesk support or related technical support roles in an IT environment. Skills and Abilities which may be representative but not all inclusive of those commonly associated with this position: Strong technical skills in troubleshooting and resolving complex hardware, software, and network issues. Excellent communication skills to effectively assist end users and document technical issues. Ability to work independently and proactively identify and resolve technical problems. In-depth knowledge of network protocols, operating systems, and specialized software or systems used at Affinia Healthcare. Transportation Requirement: Must possess a valid driver's license and automobile with insurance coverage as required by the State of Missouri. License(s)/Certification(s) Required: Network+ A+ Security+ FUNCTIONS OF THE JOB Essential Functions Provide second-level technical support to end users via phone, email, or in-person. Troubleshoot and resolve complex hardware, software, and network issues in a timely and efficient manner. Manage user accounts, permissions, and group policies. Provide expertise in specialized software or systems used at Affinia Healthcare. Document technical issues and resolutions in the helpdesk ticketing system. Collaborate with other IT teams to resolve issues or implement solutions. Other duties as assigned. Marginal Functions: Assist with IT projects or initiatives as assigned. Provide training or guidance to Tier One IT Helpdesk Support Collaborate with vendors and 3rd- parties to implement solutions Supervises: None NOTE: Affinia Healthcare is a Covid-19 Vaccine Mandated Employer. All employees of Affinia Healthcare are required to be vaccinated for Covid-19. NOTE: SMOKING IS PROHIBITED IN THE WORK ENVIRONMENT NOTE: ALL APPLICANTS MUST PROVIDE CONTACT INFORMATION FOR THREE REFERENCES AN EQUAL OPPORTUNITY SERVICES PROVIDED ON A NON-DISCRIMINATORY BASIS
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 8 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 8 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 8 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 8 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 8 months ago