Register
Recruit Create CV

It Level Two Tech Support Jobs

It Tech Support [021825] Jobs
By Playtech At , Wilmington, 19801 $23 an hour
Previous proven experience in the delivery of IT support services
Networking knowledge will be considered as an advantage
Strong experience of problem solving, troubleshooting and fault-finding software application issues
To be main point of contact for any technical issues
Installation, administration and troubleshooting of desktops, laptops and servers running Windows OS
Installation of professional studio equipment: cameras, lighting and audio
It Tech Support L2
By High5 At , Atlanta $28 - $32 an hour
Work with IT management teams to ensure ramp ups and new transitions requirements are handled promptly.
Manage the queue of the ticketing system.
At least one Certification - A+, network +, CCNA, MCSE, MCP.
Minimum 5 years' experience in IT service desk analyst role or user support functions
Candidate should have experience in technical troubleshooting and resolving client desktop, 0365, MDM & network issues.
He or she must be proficient working knowledge of Windows 10, Windows7, 0365 apps and least one MDM solution.
It Support Tech Jobs
By Lifepoint Health® At North Carolina, United States
Resolves Client Calls. Answers clients questions concerning application usage (i.e., Order Management, Patient
Answers Help Desk Calls. Answers in-coming client calls to the Support Center in a professional manner.
Documents Client Calls. Enters in accurate client call information into automated Help Desk software.
Routes Client Issues. Route client issues to the appropriate area in IT.
Equal opportunity and affirmative action employers and are looking for diversity in candidates for employment: Minority/Female/Disabled/Protected Veteran
Entry-Level Safemeasures Support Analyst (One To Two Openings)
By Evident Change At Madison, WI, United States

SafeMeasures ® Support Analyst (ONe to two openingS) STATUS: Full time LOCATION: Remote within the United States Do you want to help troubleshoot and improve data-reporting tools used by social ...

Tier Two It Helpdesk Support
By Affinia Healthcare At St Louis, MO, United States

POSITION TITLE: Tier Two IT Helpdesk Support REPORTS TO: Assistant Vice President of Information Services STATUS/HOURS: Regular/Full-time (Evenings and Weekends as scheduled) POSITION SUMMARY: The ...

It Tech Support Jobs
By PatchRx At Tulsa, OK, United States
+1 years experience supporting remote workforce and remote troubleshooting
Working knowledge of Windows, MacOS
Basic knowledge of security best practices
Experience setting up/troubleshooting VOIP or telephony apps, e.g. DialPad or RingCentral
Scripting, SQL, or other coding skills
Clear verbal and written communication
Two Skills Tech - (Ct/X Ray)- Evenings (Nrv)
By Carilion Clinic At , Christiansburg, 24073, Va

Up to a $10,000 sign on bonus, up to $4,000 in relocation assistance is available.

For more information, contact the HR Service Center at 1-800-599-2537.

It Tech Support - West Division
By Comcast At , Denver, 80215, Co $21.55 - $32.33 an hour
Other duties and responsibilities as assigned.
Sets-up, deploys, repairs and troubleshoots laptop and desktop PCs, printers and other PC hardware and peripherals.
Develops, implements and maintains network file server backups and disaster recovery.
Consults with end users in addressing problems and assists in formulating solutions. Maintains exceptional level of communication with end users.
Provides recommendations regarding hardware, software, processes, et cetera, in order to enhance productivity and efficiency.
Assists in training of basic systems for new and current users when necessary.
It/Tech Support Specialist
By Southern Airways Corporation At , Kahului, 96732, Hi $17 - $20 an hour
Work largely remote from home/virtual with occasional travel required for onsite troubleshooting and facilities setup/management
Ability to support users remotely via TeamViewer, AnyDesk, or other similar software.
Work with internal teams, support desk, and developers to understand requirements for internal products and propose solutions.
Prior airline experience, in any role, is a plus
On-site wiring, facilities IT buildout experience
Experience working with third-party SOAP, REST APIs. OpenTravel and/or NDC APIs are a bonus
Senior Support Engineer - It Tech Hub
By United Airlines At , Denver, Co $73,800 - $108,240 a year
Have a solid background in project management, has a demonstrable understanding in Telecommunications Standards & practices
Technology infrastructure support, operational equipment and communication rooms, base location inventory management and supply storage
Understand technical/business requirements captured from the business units
Have organization & communication skills as well as customer service skills, focus on customer service
Bachelor's degree in Information Technology, Computer Science, or Equivalent IT Experience
5 years of IT infrastructure experience (field services)
Designer Detailer - Level Two
By PlayCore At Fort Wayne, IN, United States
2-year or 4-year CAD design degree and/or equivalent work experience.
Experience with 3D design software such as Inventor, Solidworks, or something similar is a must. 2D drafting experience is a plus.
Design/detailing experience in the structural steel or bleacher/grandstand industry a plus.
Operator level knowledge of 2D design software such as AutoCAD is a plus.
Proficient knowledge of Microsoft Office products – Outlook, Excel, Word, PowerPoint
Utilizing the Inventor and AutoCAD Software, create concept layouts, details, and design drawings with proficiency.
It Support Tech I
By Lake Charles Memorial Health System At Lake Charles, LA, United States
Troubleshoot software and application issues that hospital staff experience
A+ Certification or willingness to get certification during employment
Strong technical writing skills and speak intelligible English
Experience with Microsoft Office: Word, Excel, Outlook a plus
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Answer calls from physicians, directors, and hospital staff that have been escalated from Help Desk Specialists

Are you looking for an exciting opportunity to use your technical skills to help people? We are looking for a Level 2 Tech Support Specialist to join our team and provide exceptional customer service. You will be responsible for troubleshooting complex technical issues, providing technical guidance, and ensuring customer satisfaction. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

Overview of Level 2 Tech Support Level 2 Tech Support is a technical support role that provides assistance to customers with more complex technical issues. Level 2 Tech Support personnel are responsible for troubleshooting, diagnosing, and resolving customer issues that cannot be resolved by Level 1 Tech Support. They provide technical support to customers via phone, email, chat, or other communication channels. Detailed Job Description of Level 2 Tech Support Level 2 Tech Support personnel are responsible for providing technical support to customers with more complex technical issues. They are expected to troubleshoot, diagnose, and resolve customer issues that cannot be resolved by Level 1 Tech Support. They must be able to provide technical support to customers via phone, email, chat, or other communication channels. They must be able to effectively communicate technical information to customers in a clear and concise manner. They must be able to identify customer needs and provide solutions to meet those needs. They must be able to document customer interactions and provide feedback to management. Level 2 Tech Support Job Skills Required
• Knowledge of computer hardware, software, and networking
• Ability to troubleshoot, diagnose, and resolve technical issues
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Ability to work in a fast-paced environment
• Knowledge of customer service principles and practices
• Ability to multitask and prioritize tasks
Level 2 Tech Support Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in technical support
• A+ certification or equivalent
• Knowledge of customer service principles and practices
• Excellent communication and problem-solving skills
Level 2 Tech Support Job Knowledge
• Knowledge of computer hardware, software, and networking
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting, diagnosing, and resolving technical issues
• Knowledge of customer service principles and practices
• Knowledge of customer service software
Level 2 Tech Support Job Experience
• At least two years of experience in technical support
• Experience in customer service
• Experience in troubleshooting, diagnosing, and resolving technical issues
• Experience in providing technical support to customers via phone, email, chat, or other communication channels
Level 2 Tech Support Job Responsibilities
• Troubleshoot, diagnose, and resolve customer issues that cannot be resolved by Level 1 Tech Support