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It Helpdesk Jobs

It Helpdesk Analyst Jobs
By R4Solutions Inc At United States
● Managed employee accounts using Active Directory
My name is Neha Naithani. I hope this message finds you well!
I am reaching out to you on an exciting job opportunity with one of our clients.
Below is the job description: -
● IT helpdesk level 2 support
● Deployment and imaging of PC’s and laptops
Helpdesk Jobs
By RICEFW Technologies Inc At Jackson, MS, United States
1 year of customer service experience
1 year experience working on a help desk, or more specifically experience with system access technical issues
1 year proficieny on a Windows PC
Demonstated ability to be organized
demonstated ability to be organized
Helpdesk Agent (Hourly) Jobs
By WESTAT At , Rockville
Experience with remote conferencing software such as Microsoft Teams and Zoom.
Experience with remote support software, such as LogMeIn Rescue.
Complete project non-disclosure forms, ensure, and adhere to project confidentiality requirements at all times.
Agents are responsible for learning project material in the Help Desk knowledge base and other reference materials.
Minimum 1-year customer service or Help Desk/call center experience.
Must be able to spell accurately, have good sentence composition skills, and communicate using professional etiquette.
It Helpdesk - Internship
By Berkshire Hathaway GUARD Insurance Companies At , Wilkes-Barre, 18701
Experience with Microsoft Desktop Operating System & Productivity Suites
Setup/image employee desktop and laptops as part of upgrade migration strategy
Install Software/Hardware for Telephony platform migration
Responding to individual Help Desk requests for IT support issues
Using IT Help Desk Ticket system to document, prioritize, and track requests
Coordinate setup of new employee resources
Helpdesk Associate Jobs
By US Renal Care At ,
Maintain all helpdesk requests in helpdesk tracking software and provide reports to management on a schedule or as needed
Outstanding telephone skills and customer service skills are required
Previous experience in an IT Helpdesk or Client Services role is a plus
Considerable skill in MS Office applications (Word, Excel, Outlook, Powerpoint and Access)
PC proficiency in a Windows environment, including keyboard skills
Strong communications and interpersonal skills
It Jobs
By The Rebecca School At , New York, 10016

IT Quick Apply ...

It Support Technician - Helpdesk
By Greenheck Group At , Schofield, 54476
Work with IT management to provide proper levels of customer service based on customer needs.
Working knowledge and experience with Windows 10 and VDI software operating systems; Microsoft Office suite.
Work with remote users across corporate environment to provide support with various remote-control software.
Between 1-3 years of work experience is required.
General knowledge of Information Technology concepts and procedures
Knowledge of computer hardware and peripherals
Helpdesk Coordinator Jobs
By BioMed Realty At , Seattle $28.00 - $33.50 an hour
Associates Degree and/or continuing education in Computer Science preferred. High School Diploma or equivalent required.
1 - 3 years of experience of providing computer support and system administration required.
Strong troubleshooting skills in Microsoft operating systems, Microsoft Office Suite, Mac OS, and mobile devices.
Experience in performing system installations, technology migrations, hardware upgrades, and repairs.
Hands-on experience resolving networking, desktop and mobile device configuration issues.
Strong customer service and teamwork skills.
It Helpdesk Admin (Ai2255)
By SiMa Technologies At , San Jose, 95110 $46 - $60 an hour
Experience with remote management tools such as JAMF
Experience with remote support tools such as Teamviewer, Connectwise, LogMeIn, etc.
Use remote support tools for remote user support and application installation/assistance
5+ years experience with front-line Mac desktop support
Strong hardware and software troubleshooting skills
Strong customer-focus attitude, good support interaction skills
Helpdesk Support It Jobs
By NexCore Group At , Denver, 80202 $55,000 - $60,000 a year
Strong communication skills, ability to work cooperatively with coworkers, management, and vendors
Support users at their desk, over the phone, and remotely
Be “remote hands” for working on servers and networking equipment
Strong problem diagnosis and creative problem-solving skills
Critical thinking skills: make assessments and provide solutions to problems.
Eligible for discretionary benefits: annual performance bonus of 10%
It Helpdesk Engineer Jobs
By Pluralsight At , Draper
Good communication skills to optimally connect with co-workers and document troubleshooting
Technical support of end user hardware and software
Support of conference room systems and associated hardware
Educating users on our IT processes and procedures
Data custodian of IT Service ticket data: Categories, priorities, resolution details, etc.
IT Equipment storage room organization
It Helpdesk Jobs
By ShipHero At , Remote $45,000 - $55,000 a year
Strong knowledge of endpoint security, MDM, and patch management.
Enroll and manage all employee work devices, including PCs, laptops, and tablets, in the Mobile Device Management (MDM) system (ScaleFusion).
Write and manage knowledge base articles
Administer patch management through ScaleFusion.
Manage core business applications locally and through Okta.
Manage network devices and building access through Unifi.
It Helpdesk Specialist Jobs
By TransPerfect At , Phoenix, 85044
Provide support and resolution for employee/interpreter phone issues, software installation, and tool education/usage.
Experience with Microsoft Active Directory
Knowledge of Microsoft Windows Desktop Operating Systems (Windows 7/8.1/10/11 Pro)
Knowledge of Mac OS X
Knowledge of office productivity software such as Microsoft Outlook, Word, Excel, etc.
Knowledge of basic networking and connectivity – DHCP, DNS, Cabling, etc.
It/ Helpdesk Tech Support
By CBH Homes At Meridian, ID, United States
Outstanding organizational and time-management skills
Proven experience as IT Technician or relevant position
Excellent diagnostic and problem solving skills
Good knowledge of internet security and data privacy principles
Work with IT team to handle all IT help desk requests, follow up to ensure complete
Report on/track requests for trends/recurring issues that need to be resolved
It Helpdesk Service Jobs
By Genpact At New York City Metropolitan Area, United States
Creation and Management of Knowledge base
Tech savvy with working knowledge of office automation products, databases and remote control
Performing remote/In person troubleshooting through diagnostic techniques and pertinent questions
Qualifications we seek in you!
Working knowledge of Office 365.
Proven experience as a help desk technician or other customer support role
It Helpdesk Technician Jobs
By Deploy Alloy At Tuscaloosa, AL, United States
Proven experience as a Help Desk Technician or other customer support role
Knowledge of Windows operating systems and Office suite
Excellent problem-solving and communication skills
Respond to requests for technical assistance via phone, email, or in person
Diagnose and resolve technical hardware and software issues
Research questions using available resources
Ms It Helpdesk Specialist I, Hybrid
By University of Maryland Medical System At , Columbia, 21046, Md
IV. Knowledge, Skills and Abilities
Additional certifications such as ITIL preferred.
Work experience in customer service and/or information technology preferred.
Basic knowledge and understanding of how technology can be applied to provide standard system support.
Basic knowledge of PC hardware and peripherals associated with applications.
Effective communication skills, ability to read and follow instructions accurately, timely and effectively.
It Helpdesk Aide Jobs
By Region 8 ESC At , Pittsburg, Tx
Basic familiarity with various technology equipment
Working IT tickets as assigned by the IT Helpdesk
Assisting Students and Parents by phone and on site
Creating and assigning tickets to IT support personnel around the district
Getting estimates from vendors and assisting with procurement
Maintaining IT asset inventories and Check-in/Check-out
It Helpdesk Technician Jobs
By Blue Origin At , , Wa $27.26 - $39.98 an hour
Experience with Active Directory account and computer management and Network File Share structures and permissions
Experience with endpoint management software platforms, desktop provisioning technologies like SCCM and PXE
Extensive experience with Windows 10; Microsoft Office including Project and Visio; Adobe products; Antivirus, Disk Encryption, and VPN applications
Willing to be flexible with scheduled days and hours with reasonable notice as needed during operations or on-call
Self-starter able to work with minimal direction
Customer-centric attitude to support and instruct computer users to provide efficient resolution of complex problems
It Helpdesk Support - Desktop Technician
By Calypso Way At Omaha, NE, United States
1-2 years' experience working with customers either face to face or remote setting
1-2 years of IT work experience
Industry certifications, can include MCP, MCSE/MCITP etc.
Proficiency in using and knowing your way around windows and Apple devices
Ability to operate tools, components, and peripheral accessories.
Be proficient in supporting Microsoft operating systems, Advanced support of Microsoft Office Suites

Are you looking for a job that will challenge you and help you grow professionally? Look no further! We are looking for an experienced IT Helpdesk professional to join our team. You will be responsible for providing technical support to our customers and resolving their IT issues quickly and efficiently. If you have a passion for technology and a desire to help others, this is the perfect job for you!

Overview:

An IT Helpdesk is a customer service role that provides technical support to customers who are having problems with their computer systems, software, or hardware. The IT Helpdesk is responsible for troubleshooting and resolving customer issues, as well as providing advice and guidance on how to use the technology.

Detailed Job Description:

The IT Helpdesk is responsible for providing technical support to customers who are having problems with their computer systems, software, or hardware. This includes troubleshooting and resolving customer issues, as well as providing advice and guidance on how to use the technology. The IT Helpdesk is also responsible for maintaining customer records and providing customer service.

What is It Helpdesk Job Skills Required?

• Excellent customer service skills
• Knowledge of computer hardware and software
• Ability to troubleshoot and resolve technical issues
• Knowledge of network systems and protocols
• Ability to work independently and as part of a team
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment

What is It Helpdesk Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Experience in customer service or technical support
• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Ability to troubleshoot and resolve technical issues

What is It Helpdesk Job Knowledge?

• Knowledge of computer hardware and software
• Knowledge of network systems and protocols
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting and problem-solving techniques

What is It Helpdesk Job Experience?

• Previous experience in customer service or technical support
• Experience troubleshooting and resolving technical issues
• Experience working with computer hardware and software

What is It Helpdesk Job Responsibilities?

• Provide technical support to customers
• Troubleshoot and resolve customer issues
• Maintain customer records
• Provide advice and guidance on how to use the technology
• Monitor customer service levels and ensure customer satisfaction
• Respond to customer inquiries in a timely manner