It Helpdesk Administrator (Remote)

Overview

If you're looking to begin your IT career, this could be a great opportunity for you!

As a remote IT Helpdesk Support associate at Morley, you'll provide helpdesk expertise to associates organizationwide via inbound support line phone calls. You'll handle basic IT items (password resets, printer issues, basic PC troubleshooting) and coordinate with Tier 2 support as needed.

Have questions before you apply? Live chat with a Morley Talent Acquisition Specialist on our website during business hours.

Skills For Success

• Customer service oriented
• Strong, personable communication skills
• Able to work both independently and in team settings
• Solid work ethic, excellent interpersonal skills and great attention to detail

Eligibility Requirements

• High school diploma or equivalent
• Solid on-phone experience
• Proficient in Microsoft Windows 10 and 7

Nice to Have

• Three or more years of verifiable IT experience
• Active Directory experience

Remote Work Requirements

• High-speed internet access at home that you are able to connect to via Ethernet or landline
• Cellular phone
• Secluded and distraction-free work environment
• Texas resident

Why Join Our Morley Family?

The value of your employment is more than your paycheck. It’s the combination of competitive pay, health benefits and other benefits Morley provides – your total compensation package.

Health & Wellness Benefits

• Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)
• Paid time off
• Associate wellness program (earn rewards for meeting health goals)
• Dental and vision insurance
• Medical and prescription coverage, including free annual physicals

Financial Benefits

• 401(k) with match
• Life insurance
• Short- and long-term disability insurance
• Flexible spending account

Benefits To Make Your Life Easier

• Registered nurse 24/7 help desk
• 44North patient advocacy: Free 24/7 help with benefit questions and claims issues
• Teladoc: Free online access to doctors 24/7
• Family, financial and estate guidance (online will) services

About Morley

Our mission is to deliver extraordinary experiences.

We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our Morley Family members and for the world-leading companies that partner with us.

Learn more about Morley from our associates' perspective. Visit https://morley.goodseeker.com/c/morley to view their stories.

We are an Equal Opportunity Employer and promote an inclusive, caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact [email protected].

Thank you for your interest in Morley.

Notices

• Click here to view Morley’s CCPA Notice for applicants in California: https://info.morleynet.com/ccpa.
• Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: bit.ly/MorleyEverify and your right to work: bit.ly/MorleyRightToWork.