Talent & Culture Manager(Human Resources)

Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Reporting to the Assistant Director of Talent & Culture, the Talent & Culture Manger is responsible for creating and maintaining effective strategies that ensure Fairmont Washington, D.C., Georgetown attracts, selects and develops the most vibrant, enthusiast, engaging hospitality professionals around.
Responsibilities

• Train and facilitate Hotel, Brand and Corporate learning programs including welcoming our new colleagues in Orientation, Service Culture, Policy updates, etc
• Complete the bi-weekly payroll administration, manage all employee changes
• Facilitate all employee communication including hotel happenings and internal training schedule
• Advise management in appropriate resolution of employee relation issues and handle complaints, settling disputes and resolving conflicts, while being in full compliance with local and Federal legislation
• Establish an atmosphere where people don't' want to leave work for 'fear of missing out'
• Social media ambassador, assisting with LinkedIn, Intranet and Internal postings
• Assist in all areas as necessary within the Talent & Culture Department
• Assist in maintaining high levels of employee satisfaction and team spirit. Support hotel committees and organizing colleague functions, including the legendary Annual Colleague Holiday Party
• Share in celebrating all the great things the amazing colleagues do on a daily basis, ensure to communicate that as well
• Maintain the high standards during the recruitment and selection process in order to hire the best of the best, including interviewing, extending offers, identifying new recruitment initiatives, assisting with job fairs and university relationships, visas and relocation
• Assist Departmental Leaders with the development of specific action plans to address areas of opportunity identified in Colleague feedback
• Respond to varied colleague inquiries in a professional and friendly manner
• Share similar values that align with: trust, respect, engagement, teamwork and sustainable performance
• Assist with workplace safety programs to ensure regulation compliance, colleague awareness and an accident free workplace, as well as administer Workers' Compensation claims in the unlikely event an accident may occur
• Manage the pretty terrific benefit package we offer our full time colleagues

Qualifications
QUALIFICATIONS & EDUCATION:

• Proven ability to maintain professionalism in a highly confidential environment and to deal with all visitors with tact, diplomacy and warmth
• Exceptional interpersonal and communication skills, both written and verbal
• Three-Five years of experience in the Hospitality Industry
• Passion for helping people and recognizing the great things they do
• Previous Recruitment experience preferred
• Knowledge of US Employment law an asset
• College/University degree in related discipline required;
• If you enjoy coffee and cupcakes that would also be an asset, but not required
• Highly organized, results-oriented with the ability to be flexible and work well under pressure
• Strong computer skills, proficient with MS Office (Word, Excel, Outlook), PowerPoint
• Minimum one year of training/facilitating experience required

Additional Information
Your Team And Working Environment

• Assisting our operational and administrative leaders to reach their highest potential.
• Working directly with the Regional Director of Talent & Culture you will oversee the day to day operations of the department.