Student Care Coordinator Jobs

Manages and responds to complex student concerns involving mental health through Student Care & Assistance. Responsible for providing oversight for urgent or emergent mental health concerns requiring an immediate response, including emergency response, on-call, and potential transport to appropriate treatment facilities. Coordinates with medical and behavioral health providers and aids in planning and coordinating campus resources through collaborative relationships. Collaborates, and at times, responds with UI Department of Public Safety (UIDPS).

Able to provide case management to address the concerns of students experiencing crisis or emergency situations, including medical, mental or physical health, economic, social adjustment, transitional issues, and other concerns impeding student success. Consults with and serves as a liaison to faculty, staff, students, family members, and others. Identifies and creates additional training, programs, and initiatives to increase support for students in distress. Assists and supports general functions within Student Care & Assistance, Well-Being and Basic Needs, and the Dean of Students organization.

For a detailed job description, please email Michael Washington at [email protected]

About The Division Of Student Life

The Division of Student Life is comprised of staff that embrace new ideas and thoughts, works together to keep our students safe, and provides them with life-changing experiences. The Division of Student Life includes 15 departments that span from Recreation Services to the Office of Leadership, Service and Civic Engagement and everything in between. We believe in working together as one team to achieve our mission: fostering student success by creating and promoting inclusive educationally purposeful services and activities within and beyond the classroom. One of our division priorities is to advance UI’s goals to recruit and retain U.S. racial/ethnic minority (URM) staff and students.

Qualifications

Required Qualifications:

• Demonstrated analytical skills and risk assessment skills
• Experience (typically 1-3 years) providing comprehensive advocacy and crisis management
• Commitment to and alignment with the values of the Division of Student Life, including a demonstrated commitment to excellence through diversity, equity, and inclusion.
• Demonstrated ability to work independently and utilize critical thinking skills to prioritize issues/concerns
• Valid driver’s license and motor vehicle history in order to drive University vehicles
• Excellent interpersonal and written and verbal communication skills, as well as the ability to provide timely follow-up to emails, messages, meetings, and case notes
• Models open, respectful, accepting, and supportive behaviors with team members
• Must be proficient in standard office computer software applications
• Comfortable working in changing, ambiguous environment. Able to make appropriate decisions and establish best practices.
• A Bachelor’s degree in psychology, social work or related field, or an equivalent combination of education and related experience

Desirable Qualifications

• Experience (typically 1-3 years) working with distressed students within an educational institution; preferably in higher education setting
• Master’s degree in Higher Education/Student Development, Social Work, Counseling, or related field
• Knowledge of University of Iowa offices, policies, and procedures or Iowa City community resources
• Training and/or demonstrated experience in student crisis and emergency situations
• Experience using database software, preferably the Maxient system

Application Details

In order to be considered, applicants must upload a resume and cover letter and mark them as a “Relevant File” to the submission.

Job openings are posted for a minimum of 14 calendar days and may be removed from posting and filled any time after the original posting period has ended. Up to 5 professional references will be requested at a later step in the recruitment process.

Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check and credential/education verification.

For additional questions, please contact [email protected].

Additional Information

• Schedule: Full-time
• Classification Title: Program Coordinator
• Appointment Type: Professional and Scientific

Compensation

• Pay Level: 4A
• Starting Salary Minimum: 55,000

Contact Information

• Contact Name: Michael Washington
• Organization: Student Life
• Contact Email: [email protected]