Student Care Advisor Jobs

Problem solving skills demonstrated through experience in case management

Foundational knowledge of Workday or other HR data management system

Risk Management –able to manage ER/IR cases responsibly, identifying, pre-empting and mitigating risk

Essential Experience and Job Requirements:

Coaching line managers through employee relations queries

Use our operating framework and service enabling technologies to manage queries.

Knowledge in the higher education field to cultivate a learner-centered environment and to foster excellence.

Knowledge of healthcare industry or direct experience preferred, but not required.

Experience and skill in interpersonal communications and conflict resolution techniques/procedures.

Educate students on University policy and procedures, and program requirements, ensuring consistent, and accurate information is identified, shared, and applied.

Bachelor’s degree from an accredited college or university with three years of experience relevant to the position.

A minimum of one years’ previous experience in student services.

Prior experience in a similar role within the higher education

Knowledge and experience with online learning

DeVry University offers competitive wages and benefit options, including:

Exhibit strong attention to detail and communication skills, with the ability to articulate and convey student account information

A work environment free of distractions and interruptions, with no conflicting responsibilities during your scheduled shift

Experience working in a fast-paced, dynamic call center environment

A minimum of 1-year of exceptional customer service or prior advising experience in an education setting

Prior experience in a similar role within the higher education

Knowledge and experience with online learning

Collaborate with other departments across various functions to ensure a superior student experience, from the initial application stage to graduation

Exhibit strong attention to detail and communication skills, with the ability to articulate and convey student account information

A work environment free of distractions and interruptions, with no conflicting responsibilities during your scheduled shift

Research and benchmark current trends in higher education, including but not limited to experiential learning, undergraduate advising, and high impact practices;

Bachelor’s degree from an accredited institution of higher education is necessary.

1-3 years relevant experience preferred.

Experience advising or teaching undergraduate students is preferred.

Exceptional interpersonal skills with the ability to interact with students is necessary.

Knowledge of experiential learning pedagogy is preferred.

Combined experience/education as substitute for minimum education

Student program or services experience

USC Student Services Contact Center

Please submit a cover letter and resume as part of your application.

Experience (typically 1-3 years) providing comprehensive advocacy and crisis management

A Bachelor’s degree in psychology, social work or related field, or an equivalent combination of education and related experience

Experience (typically 1-3 years) working with distressed students within an educational institution; preferably in higher education setting

Demonstrated analytical skills and risk assessment skills

Demonstrated ability to work independently and utilize critical thinking skills to prioritize issues/concerns

Master’s degree in Higher Education/Student Development, Social Work, Counseling, or related field

Work experience in Learning Management systems, preferably Moodle, Blackboard, or Canvas and CRM software, SalesForce.

Maintain student record management detailing student demographic information, registration information, and all communication records.

Follows department workflow, school-specific workflow, and additional workflow items as directed by Retention Team Lead or Retention Manager.

Assist students with setting and maintaining personal and educational goals.

Desired: Bachelor’s degree with one to three years of academic advising experience.

Work with students to develop personalized plans to successfully complete academic goals.

Manage content updates to digital resources/social media (if appropriately qualified we will train for this).

Rutgers undergraduate or graduate student with computer experience.

Organize & file department documents.

Assists with data collection, basic analysis, and preparation of reports with supervision.

Work Environment: Open office environment. Moderate noise and foot traffic

Web or Social Media resources

Multiple #Remote Student Success Advisor

#CHCP #HigherEducation #JobOpenings #studentengagement #workfromhome

Like changing college students' lives?

Are you ready to engage, connect, and communicate with our students?

Join us in assisting our students in starting their #alliedhealthcare careers! APPLY NOW

Partner with our UK Customer Service colleagues to ensure delivering a consistent brand experience across all websites

Provide product information and offer order assistance to help the e-commerce department achieve sales goals

Provide strategic recommendations to improve the overall customer experience

The ideal candidate will have significant experience in customer service or related role

Knowledge of Netsuite, Zendesk, and Sprinklr systems a plus!

Customer-centric, resilient, and passionate about service and systems and fixated on improving the customer experience

The RN Care Advisor will answer calls from patients/members regarding clinical assessments, health education, and utilization management services.

Must have 3+ years of experience in clinical/medical management as an RN

Experience working virtually/remotely as an RN

2 Fully Remote RN Positions

Competitive Salary and Excellent Benefits including Night Differentials

RN will also have a lot of virtual support if needed from Managers, other team members, and more.

Strong communication, organizational/analytical, and time management skills

Bachelor’s degree or associate degree with at least 1-year equivalent work experience required.

Demonstrated ability to work independently and as a member of a team of a highly motivated and experienced individual

Educating prospective, incoming, and returning students and families on the e-bill process, balance resolution, credit balances, and refund eligibility.

$56,000/yr - Student Financial Advisor

Experience working remotely and independently as part of a team

Process incoming application materials for academic programs, scholarships, and internships, and manage student application files through our online database system.

Personal study abroad experience (preferably in a Spanish-speaking country)

Strong written and verbal communication skills

Superb organizational and multi-tasking abilities

Be the main contact for students in all Spanish Studies Abroad programs.

High School Diploma OR Equivalency and 1 year paid social services work experience.

Access to transportation travel locally

Ability to drive an organization vehicle

Must successfully pass Department of Public Welfare Medication Training within first year of employment

Mental illness and substance abuse

Traumatic events or circumstances, including homelessness + abuse

EDUCATION/ WORK EXPERIENCE REQUIREMENTS AND DESIRED SKILLS:

Provide individual assistance in areas such as goal setting, time management, motivation, overcoming objections, etc.

Utilize relationship development and communication skills to build and manage strong inter-departmental relationships.

Manage a team of Student Advisors

Demonstrate expert knowledge of a variety of software systems and applications.

Appropriately represent Grantham’s fundamental educational and philosophical principals.

Overseeing the daily operations of the Cougar Cupboard Food Pantry including incoming and outgoing inventory, volunteer management, and the client experience.

One (1) year experience in Case Management, Social Work or Student Support Services.

Two (2) + years of experience in case management, social work, or student support services.

Master's Degree in social work, education, human services or related field OR equivalent combination of experience and education.

Helping students access stable housing, benefits and community assistance programs, and campus and community resources.

Providing consultation for campus community members seeking advice about services for students in need and aligning campus strategies across departments.

State pension system retirement benefits (CalPERS)

To be eligible for this position, you must meet and provide evidence of the following minimum qualifications:

The district pays 100% of the cost of medical, dental and vision insurance for eligible employees and dependents

Vacation, sick leave, and up to 18 paid holidays

Free and confidential employee assistance program

Participation in the Districts Early Retirement Program

Counseling and assisting students with immigration matters. Maintaining up-to-date information on SEVIS regulations.

Maintaining a list of qualified doctors, dentists, personal counselors and lawyers and acting as a referral source for students.

Assisting students in filing claims for medical insurance. Keeping accurate records and communicating with the insurance company.

Planning, promoting and conducting student activities and maintaining the student activities budget.

Performing other duties as necessary or assigned.

Planning, coordinating and presenting the new student orientation program in conjunction with other Center personnel.

1. Provides in-depth knowledge of education policies and programs.

4 (four) days on-site, and 1 (one) day remote.

7. Provides academic advising regarding program requirements and transfer processes.

High school diploma or general education degree (GED).

Preferred Education & Field of Study

Orlando, FL 32832 - Lake Nona Campus