Sr. Learning & Development Specialist - Field (Remote)

The Sr. Learning & Development Specialist collaborates with others to design, develop, deliver, and maintain blended learning resources, primarily for the field. This role requires a passion for learning and the ability to manage multiple projects while optimizing resources to create best in class learning and development solutions.

Reports To: Manager, Field Learning & Development

Essential Duties and Responsibilities:

• Exhibits DBI competencies and values, partnering with the Learning & Development team and the business to support DBI’s mission, vision, and strategies
• Facilitates learning and development offerings for both in-person and virtual training, including but not limited to onboarding, individual contributor competency development, etc.
• Performs instructional design that is engaging, relevant, and leverages adult learning theory
• Partners across the business to understand learning and development needs
• Independently manages projects engaging cross-functional stakeholders, driving alignment, change, action, and integration into existing learning programs
• Assesses performance gaps, analyzes learning needs, designs, and develops customer-centric solutions, and evaluates effectiveness
• Serves as a Learning Management System administrator, providing support of the day-to-day LMS operations, issue resolution, maintenance, usage, analysis, and administration
• Leads maintenance and updating of existing learning programs
• Develops and/or procures content to incorporate into instructional design (eLearning, in-person, virtual instructor-led, self-paced)

Required Skills:

• Working knowledge of Learning Management System (LMS) or Human Resource Information System (HRIS) or Human Capital Management system (HCM)
• Microsoft Office, intermediate
• Strong written and verbal communication skills
• Plans and organizes effectively, managing multiple projects and/or conflicting priorities
• Ability to perform basic to intermediate analysis of organization data (e.g., survey responses, business outcomes, talent data) and present results in a clear and concise manner
• Strong desire, willingness to learn
• Proven ability to design compelling learning experiences suited to adult learners

Competencies:

SETTING GOALS – Creates and follows effective plans. Anticipates risks, creates contingency plans. Align plans with goals. Allocates adequate resources. Accepts and supports change. Willing to take risks and suggest new ideas, approaches. Takes initiative. Seeks out learning activities.

WORKING WITH OTHERS – Clearly articulates own, other’s goals. Promotes a team atmosphere by demonstrating humility and respect. Builds effective relationships, relates well to others. Delivers and responds to feedback in a constructive manner. Considers multiple perspectives. Handles conflict, pressure, uncertainty and adapts independently. Meets commitments. Dedicated to working with business partners on their expectations.

GETTING RESULTS – Personally accountable for work performance targets and achieving results. Prioritizes well. Anticipates and handles obstacles effectively. Makes good, timely decisions. Can simplify and process complex problems. Understands underlying issues and addresses root causes. Meets deadlines, works until finished.

Qualifications:

Experience:

• 4-5 years’ experience leading training/facilitation
• 2-3 years’ experience with project management and change management related to learning
• 4-5 years’ experience in instructional design using the ADDIE and/or AGILE model

Preferred Qualifications:

• Previous retail experience preferred

Education:

• 4-year college degree preferred