Specialist Order To Cash - Remote ($16.00 - $18.50 / Hour)

Summary

Specialist Order To Cash

At our Company, we grow People, Brands, and Businesses! Do you have great attention to detail and are looking to bring value to a client-driven team? We are seeking a dedicated entry-level Specialist Order to Cash associates have strong Excel skills, are open to learning and are coachable. In this role, you’ll assist with order processing, invoicing, and contract creation for some of the best brands in the Consumer Packaged Goods industry. You will utilize additional aspects of claims and deductions, and accounts receivable to provide exceptional support to our clients.

Take this opportunity to join North America’s leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!

What We Offer

• Full-Time Benefits (Medical, Dental, Vision, Life)
• 401(k) with company match
• Generous Paid Time-Off
• Training and Career Development

Responsibilities

• Able to address any potential order/deduction/contract issues.
• Communicate regularly with management advising any critical issues or opportunities.
• Process orders, deductions, and create contracts.
• Provide timely and thorough communication with clients and customers. Participate in client/customer conference calls as scheduled; providing feedback and insight.
• Manage Claims and Accounts Receivables.
• Provide reports to clients/customers as needed.

Qualifications

• 1-3 years of experience in Customer Service and working in a fast-paced environment
• Strong proficiency in Microsoft Office with a focus on Excel
• Preferred experience in accounting, finance or other related fields
• Associate’s Degree or equivalent office experience
• Excellent written and verbal communication skills

The pay range for this role is $15.00 to $20.00 per hour.

Responsibilities

The Company is one of North America’s leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.

Position Summary

The Specialist OTC is responsible for the validation and execution of order processing and invoicing, contract creation and validation, claims and deductions, accounts receivable. Responsible for performing all necessary work and tasks to ensure administrative goals and metrics are met. Works closely with the Team Lead to deliver outstanding results for our clients.

Essential Job Duties And Responsibilities

Order Entry Administration

• Proactively address any potential order/deduction/contract issues
• Process orders, deductions, or contracts into management system in a timely manner
• Communicate regularly with management advising any critical issues or opportunities
• Provide timely and thorough communication to all of our valued clients and customer
• Participate in client/customer conference calls as scheduled; providing feedback and insight

Reporting

• Provide reports to clients/customers as needed

Supervisory Responsibilities

Direct Reports

This position does not have supervisory responsibilities for direct reports

Indirect Reports

Does not have direct reports, but may delegate work of others and provide guidance, direction and mentoring to indirect reports

Travel And/or Driving Requirements

• Travel and Driving are not essential duties or functions of this job

Minimum Qualifications

The following are the minimum job-related qualifications which an individual needs in order to successfully perform the essential duties and responsibilities of the job

Education Level: (Required)High School Diploma or GED or equivalent experience

Field Of Study/Area Of Experience

• 1-3 years of experience in Customer service

Skills, Knowledge And Abilities

• Excellent written communication and verbal communication